Helpdesk resumes in Markham, ON, Canada

Vaughan, ON, Canada
... maintain process documentations and familiarity with ServiceNow IT Service Management Assist in the daily functions of the helpdesk system which includes the full support of the corporation, however, more focus with Windows 10 image related issues ... - 2020 Jun 04

Toronto, ON, Canada
... Strong knowledge of helpdesk services and client based operating system. Database: DBMS, MySQL, MS-Access Operating System: Linux, UNIX, Windows 7(32 & 64 bit) and Window10, XP Microsoft office kit – MS Excel, MS Word, Power Point, and Outlook ... - 2020 May 29

Brampton, ON, Canada
... Zoho CRM and ZOHO reports for day to day data insights • Generating weekly Customer Support Ticketing dashboards from Helpdesk Associate Data Analyst, 01/2015 to 01/2017 WizIQ.com, Gurgaon, India • Analyzed large amounts of data to find patterns ... - 2020 May 12

Brampton, ON, Canada
... diploma: Computer Science – Graduated: 2010 EMPLOYMENT HISTORY Honda Canada Inc, Markham, ON CANADA April 2019 – April 2020 Bilingual IT Helpdesk Support Ensuring proper computer operation so that end users and dealers can accomplish business tasks. ... - 2020 Apr 25

Brampton, ON, Canada
... – Aug 2008 E4e Business Solutions Pvt Ltd – India Recruited and hired candidates for full time IT positions: System Admin, IT Helpdesk, Java Developers, Call center (technical / Non-technical) Conducted Initial level screening, resume short listing, ... - 2020 Apr 23

Toronto, ON, Canada
... Career Summary I am an IT Network specialist with over 3 years’ experience managing network systems, providing technical support & helpdesk support to individual clients and companies, identifying issues and troubleshooting for client satisfaction. ... - 2020 Mar 31

Toronto, ON, Canada
... // AUCKLAND // February 2009-July 2009 Provided specialized Outbound Helpdesk & Application support for the company’s in-dept insurance software in brokerage and underwriting via telephone, email and remote connection. SENIOR DESKTOP SUPPORT DTZ ... - 2020 Mar 24

Mississauga, ON, Canada
... Created documents– Business Process Models, RFP(Request for Proposal)/ BRD (Business Requirements Document)/SRS(Systems Requirements Specifications)/ SFS (Systems Non- functional/Functional Specifications), Helpdesk Incident Reports, Traceability ... - 2020 Mar 24

Toronto, ON, Canada
... server PowerShell and Python Manage network security (firewalls) Manage system update and patching cycles and rollout Ensure helpdesk is answering tickets in sufficient time and incident SLA was being achieved Work with HR to create job scope and ... - 2020 Feb 19

Mississauga, ON, Canada
... (SOP) through the effective use of Knowledge management Performed escalation calls as directed by service desk manager IT Helpdesk Technician (Intern) Sep 2019 – Oct 2019 Micro Computer Consulting Inc., Mississauga, ON Accepted client’s desktop and ... - 2020 Jan 14