| Resume alert | Resumes 21 - 30 of 115 |
Data Analyst Office
Orange, CA
... The source of the work was from operations and the helpdesk in the form of trouble tickets. Worked with on-call programmers to resolve major issues occurring in the cellular billing system. Implemented small programming fixes into production code. ... - 2021 Feb 10
... The source of the work was from operations and the helpdesk in the form of trouble tickets. Worked with on-call programmers to resolve major issues occurring in the cellular billing system. Implemented small programming fixes into production code. ... - 2021 Feb 10
Data Analyst
Huntington Beach, CA
... • Responsible for troubleshooting issues identified in Helpdesk tickets. • Successfully implemented application releases. • Successfully implemented Application releases using SOX packages. Stevens Global Redondo Beach, Ca 3/05-9/06 Programmer • ... - 2020 Dec 17
... • Responsible for troubleshooting issues identified in Helpdesk tickets. • Successfully implemented application releases. • Successfully implemented Application releases using SOX packages. Stevens Global Redondo Beach, Ca 3/05-9/06 Programmer • ... - 2020 Dec 17
Manager Engineer
Lake Forest, CA
... Performed complex software/hardware troubleshooting, patches and re-installations in cooperation with the Enterprise Helpdesk and in accordance with established SLAs. Provided consulting/training/education services, including data management and ... - 2020 Dec 13
... Performed complex software/hardware troubleshooting, patches and re-installations in cooperation with the Enterprise Helpdesk and in accordance with established SLAs. Provided consulting/training/education services, including data management and ... - 2020 Dec 13
Customer Service Care
Lake Forest, CA
... Operations Management and Leadership Performed leadership roles in Financial Service team, Corporate FS Escalation team, and FS Project team, Credit Team and Consultant, National Helpdesk handling critical issues on Graveyard at helpdesk. Handled ... - 2020 Jul 02
... Operations Management and Leadership Performed leadership roles in Financial Service team, Corporate FS Escalation team, and FS Project team, Credit Team and Consultant, National Helpdesk handling critical issues on Graveyard at helpdesk. Handled ... - 2020 Jul 02
Support Security Officer
Irvine, CA
... 0, DK Helpdesk, HP OpenView, Incidents, Change Orders, Workflow Tasks Account Administration ●User Provisioning / DE-provisioning of RedHat, Windows, Novell, Active Directory, AS400, Mainframe (TSO, CICS, RACF) Train / mentor level 1 technician(s). ... - 2020 May 20
... 0, DK Helpdesk, HP OpenView, Incidents, Change Orders, Workflow Tasks Account Administration ●User Provisioning / DE-provisioning of RedHat, Windows, Novell, Active Directory, AS400, Mainframe (TSO, CICS, RACF) Train / mentor level 1 technician(s). ... - 2020 May 20
Air Force Technical Support
Lake Forest, CA
... Handled incoming calls/emails/alerts from the helpdesk and resolve issues in a timely manner. Installed, repaired, maintained, and configured desktop equipment and printers in a Windows network environment. Provided extensive technical support for ... - 2020 Feb 05
... Handled incoming calls/emails/alerts from the helpdesk and resolve issues in a timely manner. Installed, repaired, maintained, and configured desktop equipment and printers in a Windows network environment. Provided extensive technical support for ... - 2020 Feb 05
Desktop Support Service
Irvine, CA
... Well versed in all things customer service/helpdesk management, technical and application support. •Designed a plan to reduce the average aging of open tickets by 74% over a 6-month period. •Successfully improved and updated the policies associated ... - 2019 Sep 19
... Well versed in all things customer service/helpdesk management, technical and application support. •Designed a plan to reduce the average aging of open tickets by 74% over a 6-month period. •Successfully improved and updated the policies associated ... - 2019 Sep 19
Desktop Support Active Directory
Mission Viejo, CA
... Helpdesk/Desktop Support Specialist 12/2017 – current Investigate & resolving trouble tickets quickly & efficiently providing root cause analysis as require. Servicing, testing, troubleshooting, installation of hardware & software programs for ... - 2019 Mar 08
... Helpdesk/Desktop Support Specialist 12/2017 – current Investigate & resolving trouble tickets quickly & efficiently providing root cause analysis as require. Servicing, testing, troubleshooting, installation of hardware & software programs for ... - 2019 Mar 08
Software Manager
Lake Elsinore, CA
... I ran the Helpdesk and did all the desktop day to day support. This included desktop trouble shooting of hardware and software. I upgraded all software and hardware when needed. I supported the commands classified and non-classified computers. I ... - 2019 Feb 13
... I ran the Helpdesk and did all the desktop day to day support. This included desktop trouble shooting of hardware and software. I upgraded all software and hardware when needed. I supported the commands classified and non-classified computers. I ... - 2019 Feb 13
Social Media Marketing
Irvine, CA
... Directed team of up to 15 including developers, project managers, QA analysts, systems engineers and helpdesk personnel to develop and sell a robust crowdsourced video production platform and website. Generated nearly $3 million in new revenue in ... - 2019 Feb 12
... Directed team of up to 15 including developers, project managers, QA analysts, systems engineers and helpdesk personnel to develop and sell a robust crowdsourced video production platform and website. Generated nearly $3 million in new revenue in ... - 2019 Feb 12