DL, India
... These services mainly include the automation of the Helpdesk support and service operation, maintenance of SLA metrics across process and on call coverage features. Major Implementation: Implementation of the following ITIL process in ServiceNow – ...
- 2018 Feb 05
DL, India
... Handling server admin team, LAN & WAN network team, Desktop support team, Helpdesk team and asset management team and sharing report with the IT Head. Managing vendors call and escalating if not getting resolved within time frame and following up ...
- 2017 Dec 11
DL, India
Kutumbh Care Pvt Ltd, Regd Office: ***A, *nd Floor, Gautam Nagar, New Delhi 110049,Tel; 91-120-*******, E-mail; ac1jbw@r.postjobfree.com Date: 21-Sep-2016 Name: VIPIN GUPTA Employee no: KCOD150688 Dear Mr. /Ms VIPIN GUPTA Offer/Work assignment...
- 2017 Jul 28
DL, India
... Oct 2007-Feb 2014 IGATE Global Solutions Ltd Assistant Manager-Operations Worked as an Assistant Manager- Operations for a Technical Service Helpdesk- troubleshooting technical issues and Incident Management. I was also responsible for tracking and ...
- 2017 Jun 24
DL, India
... Managing 500 desktops Administration for Symantec Corporate Antivirus Server Managing networks (internal and external) to manage the performance of IT Helpdesk Technicians to clients and ensure that service levels are achieved. To ensure that ...
- 2017 Jun 14
New Delhi, DL, India
... Carry out Helpdesk activity assign time to time, complete and report the same on specified time. Must be able to discuss challenges timely to over cum delay in activity and report respective team. Providing support to resolve the issues related like ...
- 2017 Jun 06
DL, India
... The modernization is a mean for streamlining the Helpdesk for Recruitment process. Project Title #2: CAPES (Computer Aided Paper Less Examination System) Duration: May 2007-July 2007 OS: Windows Professional 2000 Web Server: Apache 1.3.9, IIS Tools ...
- 2017 May 28
New Delhi, DL, India
... Ltd.) Helpdesk Operator Responsible for: Sodexo Meal vouchers distribution and reconciliation with finance by assuming full month’s cost of distributed coupons. Stationary Stock consumption and next order monitoring, by cost assuming. Incoming & ...
- 2017 Apr 09
DL, India
... Period of Service: 1st june, 2015 to till Now Clients : Subros Limited, Bharat Electronic Ltd., Iari, Grade: “ Technical Support Engineer” And IT Helpdesk cordinator . Installation And Trouble Shooting In Team-Centre Software Manage The Stand Alone ...
- 2016 Sep 25
New Delhi, DL, 110001, India
... and estimate Keep project on track in terms of schedule and budget Identification, monitoring and responding to risks and issues Development and delivery of project communications SLA Review for Data Centre, VPN, NETWORK, HELPDESK Support, VENDER. ...
- 2016 Jun 26