ISMAIL C

Email : ac0pdx@r.postjobfree.com

www.linkedin.com/in/ismail-c-3446777b

Mob # +91-994*-******

+91-701*-******

OBJECTIVE

Accomplished System administrator with 4.2 years of experience managing server infrastructures and operations across multiple platforms as Windows and Linux. To be a part of a progressive organization and to work with a team or an individual for achieving the organizational goal thereby developing my skills and gaining satisfaction in all aspects.

INTERNATIONAL CERTIFICATIONS

RHCE(Red Hat Certified Engineer) RHEL 6.3

Have scored 94% in RHCSA and 83% in RHCE.

Ccertificate Number: 140-023-649

TECHNICAL TRAINING ATTENDED

MCSE (Microsoft Certified Engineer)

RHCSA (Red Hat Certified System Administrator)

RHCE (Red Hat Certified Engineer)

RHCVA (Red Hat Certified Virtualization)

CCNA (Cisco Certified Engineer)

TECHNICAL SKILLS

Server Installation and configuration across multiple platforms including network based kick start installation.

Capable to Install, Configure and hardening of Windows 2008 / 2012 Servers.

Capable to install, upgrade and configure Active directory Domain Services (ADDS), IIS, exchange, proxy and ftp services.

Good knowledge to install and configure DHCP and DNS.

Excellent skills on Active Directory designing, administering and troubleshooting.

Highly proficient with Group Policy and OUManagement.

Group Policy Management Evaluate Group Policy Objects, and recommend process improvements.

Group Policy creation, management and linking.

Good knowledge on sites and services, Forests and Trusts, replication.

Schema administration and maintains security, integrity of schema.

Creation and management of the forest, Overall security and reliability of the forest.

Creation and management of directory infrastructure include FSMO roles, trusts, Kerberos KDCs, replication topology, etc.

Creation of all top-level OU hierarchies with sub OUs, groups, and appropriate security permissions.

Capable to manage and migrate Microsoft Exchange Server 2010, 2013.

Good knowledge on share point servers and creating user sites.

Strong in file server and Print Server Management.

Knowledge on IIS Server installation and configuration.

Knowledge inWeb Hosting Control Panels like Cpanel, Plesk Panel. 2

Knowledge or Experience in Domain, Web and Email Hosting.

Experience on Backup recovery.

Installing and configuring firewall, Proxy, web server, mail server, DNS, FTP, SSH,NFS and SAMBA.

Installing and configuring Postfix SMTP Server and Apache webserver.

Linux Package management tools (rpm, Yum)

Assigning file permissions, ACL, Sudo and administer users and group.

Network Protocols: TCP/IP, UDP, FTP,HTTP, SMTP, POP, IMAP etc.

Technologies: IP Addressing, Frame Relay, Routing, OSI Model.

Routing Protocols : Static and dynamic (RIP,IGRP,EIGRP and OSPF)

Devices: Hub, Switch, Router

Security Implementation: Access-List, NAT

Switching Concepts: LAN Technologies STP,VLAN

OPERATING SYSTEMS:

RHEL5.5, RHEL6.3,Ubuntu 10.10, 11.10, 12.04,Fedora

Microsoft Windows Server 2003, 2008,Windows® 7,8,10.

Database: Microsoft SQL Server,MySQL and Microsoft Access. SOFT SKILLS

Possess excellent leadership and organizational skills.

Have good verbal and written communication.

Possess well-developed conceptual and creative skills.

Honest, Sincere and Hardworking with a high level of Integrity. EDUCATION AND QUALIFICATION

v Professional Diploma in Network Engineering 2011-2012

(Govt. Polytechnic College Perinthalmanna)

v Graduation in BA English. 2007-2009

(University of Calicut, Kerala)

v Higher Secondary Course Certificate 2004-2006

(Government of Tamilnadu, Chennai)

v SSLC 2003

(Kerala State Education Board, Kerala)

WORK EXPERIENCE AND ROLES

v Matrimony.com Ltd Cochin, Kerala. 2016 - Present www.matrimony.com

Position: System Administrator

Job Role: -

Responsible for setup, configuration, monitoring and troubleshooting of complex Windows or Linux environments like inbound server, outbound sever, asterisk server, Vicidial server and Fortinet and pfsense firewall.

Function as point of contact for productionWindows or Linux related issues.

Ensure proper configuration, security conduct on-going monitoring and maintenance to ensure stability and optimal performance on all server environments.

Responsible for keeping monitoring up to date on any outstanding production related issues like Internet, connectivity, PRI, VPN and route into the alternate option without any impact for production.

Install, upgrade, support and troubleshoot Windows 7, 8, 10, MS office, Ubuntu and other third party application as required.

Provide permission to access on different servers for users and create user account on different server based on requirement.

Look and identify issues related network, servers, leased line, PRI and should coordinate proactively with respective team for resolution.

Carry out Helpdesk activity assign time to time, complete and report the same on specified time. Must be able to discuss challenges timely to over cum delay in activity and report respective team.

Providing support to resolve the issues related like MS-Office, Ms Outlook, live mail, webmail and thunderbird.

Handling incident and request management, reporting servers and monitor the reports queue and ensure that the systems are up and running.

Managing Fortinet and Pf Sense Firewall configuration and troubleshooting like policy, rules, HA config and provide required access for users.

Analyze system logs and identifying potential issues to resolve or escalate.

Install and configuring new hardware and software as well as coordinate with vendors.

Understand the issues of networks, LAN, WAN, Servers to troubleshoot and maintain workstations and servers.

Managing, installing and configuring workstations, and peripherals.

Collaborating with the internal IT team and other business units to accountable for maintaining server and security configurations in compliance with established baseline configurations.

Provide remote support to resolve the issue through SSH, RDP, Vnc, team viewer, ammy,anydesk etc.

Resolving and escalating event error related issues as assigned based on ticketing tool.

Maintaining other computer peripheral & devices such as HDD, MBD, RAM, Processor, printers, projectors and solving problems with help of Vendor.

Escalate service provider’s issues and involve experts wherever required in order to resolve the issues as quickly as possible support of providers.

Configuring sip accounts and troubleshooting on voice hardware device like FXS,GSM gateway,EPABX etc.

Installing soft phones like Zoiper, 3CX, Xlite and registering sip accounts as well as handling soft phone issues.

Cisco switch configuration STP, RSTP, VLAN, ACL and IOS backup and upgrading by TFTP server.

Managing file sharing server and provide permission to access like NAS storage and ftp server.

Handled ID Rac and RAID configuration on Dell server.

Responsible to configure, backup and restore from SQL and MySQL server.

Provide high level escalation if it is out of scope based on escalation matrix. v DATAFAST Solutions, Manjeri, Kerala 2012-2014

www.datafastsolutions.com

Position: System Administrator

Job Role: -

Network Troubleshooting and Software Installation in Linux and Windows Platform.

Provide support to install own software and configure server and client side.

Modifying LAN connectivity to meet various business unit requests.

Configure and maintain network services,equipment and devices, Barcode, spine label preparation and fixing.

Providing Technical Support for customer network services. 4

v Sithara Computer Shoppe Pookolothur, Manjeri 2010-2011 Position : Service Engineer.

Job Role:-

Computer Sales and Services, Hardware Technician. TECHNICAL TRAINING ATTENDED

Course : RHCE (Rhel 6)

Institution : IPSR solutions pvt Ltd Cochin.

Duration : JAN 2014 to FEB 2014

Course : RHCSA (Rhel 6)

Institution : IPSR solutions pvt Ltd Cochin.

Duration : JAN 2014 to FEB 2014

Course : RHCVA

Institution : IPSR solutions pvt Ltd Cochin.

Duration : MAR 2014 to APR 2014

Course : CCNA

Institution : IPSR solutions pvt Ltd Cochin.

Duration : FEB 2014 to MAR 2014

Course : MCSE

Institution : KELTRON REC Campus Trichur.

Duration : MAR 2012 to APR 2014

PERSONAL DETAILS

Address : KAKRATIL HO

PULPATTA PO,MALAPPURAM

KERALA,676123 PIN

DOB : 15-02-1987

SEX : MALE

MARITAL STATUS : SINGLE

PASSPORT NO. : L 421952

DRIVING LICENSE : 10/17976/2012

LANGUAGES KNOWN : English,Malayalam (Read, Speak and Write) Hindi,Urdu,Arabic (Read and Write)

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