Curriculum Vitae
SUNIL KUMAR
Block No-*, House No-434
Trilok Puri Delhi-110091
Contact No: 965*******, 858-***-****
Email ID: ***********@*****.***
OBJECTIVE
To obtain a long term position in Facility Management and operations where I will be able to utilize my management skills and get the opportunities for growth and advancement with new challenges.
EDUCATION QUALIFICATION
410th from C.B.S.E (2004)
412th from N.I.O.S (2006)
4Doing B.A 2nd. Year from Delhi University
JOB EXPERIENCE
EMPLOYMENT
March 2012 - Sep’2012
4MetLife India Insurance Corp. Ltd.
On Payroll of
Intellect Support Services Pvt. Ltd. Hauz khas
Address: - B-19, Sec-8
Noida Pin- 201301
Responsible for:
Handling national calls & providing Insurance policy detail of Customer as in retention depart.
Handling of welcome calls & takes feedback from customer regarding his Policy.
Achieve feedback targets in welcome calls.
Sep’2012 – April’2017
4British Council Management Services Pvt. Ltd, Noida
(On payroll of V- Inspirer Management Services Pvt. Ltd.)
Helpdesk Operator Responsible for:
Sodexo Meal vouchers distribution and reconciliation with finance by assuming full month’s cost of distributed coupons.
Stationary Stock consumption and next order monitoring, by cost assuming.
Incoming & outgoing couriers monitoring.
Monthly reimbursements (medical, LTA, telephone) of each employee and handover them to regarding vendor with assuming all costs.
Pantry Stock coffee, milk, tea and others, consumption monitoring and process order for next month with cost assuming.
Receive and close the Requests and Complaints by assigning them to regarding dept. H/K, M&E, cleaning.
Meeting Room Bookings.
Daily Security Report (DSR).
Monthly Management Report.
Attending incoming calls.
Monitor the data of Parking in BCMS.
Event handling in office premises i.e. Diwali, Holi, and Christmas etc.
Monthly Attendance tracker for housekeeping and Maintenance staff.
Grooming for staff.
Monitoring and sharing all H/K and electrical checklists with Management.
Gate Pass Tracker.
Inward Material.
Asset handling.
OTHER STRENGTH
4Basic Knowledge of Computer Word, Excel, PowerPoint, Outlook Internet etc.
OTHER INFORMATION
4Name : Sunil Kumar
4Marital Status : Single
4Date of Birth : 19th Nov 1986.
4Language Known : Hindi English
4Nationality : Indian
(SUNIL KUMAR)