| Resume alert | Resumes 51 - 60 of 215 |
Engineer Customer Service
Raleigh, NC, 27616
... Server Helpdesk Support Achievements: Worked alongside the best in the business like Project Managers, IT Engineers, Product Development Engineers, and Business Analyst giving me a diverse and holistic IT background. Worked with product development ... - 2020 Jan 11
... Server Helpdesk Support Achievements: Worked alongside the best in the business like Project Managers, IT Engineers, Product Development Engineers, and Business Analyst giving me a diverse and holistic IT background. Worked with product development ... - 2020 Jan 11
Desktop Support, Software Support, Quality Assurance
Wake Forest, NC
... Lead Helpdesk Analyst, Golden Corral – Raleigh, NC 02/2002 – 05/2005 Support of Windows clients and Point of Sale (POS) Toshiba Wave, IBM registers • Research to troubleshoot and resolve problems escalated from Level I support. • Providing 24/7 ... - 2019 Oct 30
... Lead Helpdesk Analyst, Golden Corral – Raleigh, NC 02/2002 – 05/2005 Support of Windows clients and Point of Sale (POS) Toshiba Wave, IBM registers • Research to troubleshoot and resolve problems escalated from Level I support. • Providing 24/7 ... - 2019 Oct 30
Service Customer
Durham, NC
... and updating customers and IT Department of Employment Security Commission Raleigh, NC Technical Support Specialist 10/2012-12/2012 Responsibilities: • Receiving and responding to incoming helpdesk calls • Identify and record problem issues via ... - 2019 Oct 13
... and updating customers and IT Department of Employment Security Commission Raleigh, NC Technical Support Specialist 10/2012-12/2012 Responsibilities: • Receiving and responding to incoming helpdesk calls • Identify and record problem issues via ... - 2019 Oct 13
Messaging Administrator
Cary, NC
... versions of MS Exchange including O365 ITIL v3 Foundations Certified Mail migration experience ** *****’ experience with full life cycle of training needs, analysis, courseware development, classroom training, and post class helpdesk assistance. ... - 2019 Oct 08
... versions of MS Exchange including O365 ITIL v3 Foundations Certified Mail migration experience ** *****’ experience with full life cycle of training needs, analysis, courseware development, classroom training, and post class helpdesk assistance. ... - 2019 Oct 08
Manager Software Developer
Raleigh, NC
... (Store Plus v.4) Designed and developed LAMP SaaS Helpdesk solution (RedHelp). Designed and developed commercial system (Amigo). GL, A/R, A/P, Inventory. Single handle produced a full retail system named Store Plus v.6 Education MBA Computer Systems ... - 2019 Aug 15
... (Store Plus v.4) Designed and developed LAMP SaaS Helpdesk solution (RedHelp). Designed and developed commercial system (Amigo). GL, A/R, A/P, Inventory. Single handle produced a full retail system named Store Plus v.6 Education MBA Computer Systems ... - 2019 Aug 15
Manager Software
Raleigh, NC
... ICS (Contracted to Frontier via Verizon) Durham, NC March 2010-March 2012 Tier1 Support Manned an enterprise wide portal helpdesk, on which former Verizon customers (now migrated to Frontier) paid and made billing inquires on invoices Assisted with ... - 2019 Aug 03
... ICS (Contracted to Frontier via Verizon) Durham, NC March 2010-March 2012 Tier1 Support Manned an enterprise wide portal helpdesk, on which former Verizon customers (now migrated to Frontier) paid and made billing inquires on invoices Assisted with ... - 2019 Aug 03
Customer Service Representative
Raleigh, NC
... Helpdesk, Pharmacy Care Alliance, and Medicare Member’s service which I was also supervisor for 2 years. Answer calls from team members calling with benefit information EDUCATION Diploma Greene Central High School - Snow Hill, NC 1992 to 1995 - 2019 Mar 25
... Helpdesk, Pharmacy Care Alliance, and Medicare Member’s service which I was also supervisor for 2 years. Answer calls from team members calling with benefit information EDUCATION Diploma Greene Central High School - Snow Hill, NC 1992 to 1995 - 2019 Mar 25
Store Manager Customer Service
Durham, NC
... Supply Chain Inventory IBM/Amtrak, Durham, NC 2008-2011 Helpdesk Technician Assist users in resolving issues from logon to Network connectivity using Active Directory. Master in various ticketing systems (Tivoli, CMIS, Remedy, and ETMS). Assist ... - 2018 Dec 01
... Supply Chain Inventory IBM/Amtrak, Durham, NC 2008-2011 Helpdesk Technician Assist users in resolving issues from logon to Network connectivity using Active Directory. Master in various ticketing systems (Tivoli, CMIS, Remedy, and ETMS). Assist ... - 2018 Dec 01
Customer Service Project
Cary, NC
... Acceptance, Regression, and Load testing Tracking, logging & reporting Issue identification Data Warehousing Provide excellent Helpdesk service to our clients Manage and coordinate client projects simultaneously Installation of Routers, Switches, ... - 2018 Oct 24
... Acceptance, Regression, and Load testing Tracking, logging & reporting Issue identification Data Warehousing Provide excellent Helpdesk service to our clients Manage and coordinate client projects simultaneously Installation of Routers, Switches, ... - 2018 Oct 24
Project and Resource Manager
Durham, NC
... Accountable for all customer service requests issued through our supporting HelpDesk. Created and expedited a training and transition plan for development team to take over full development and support a newly developed web-based order capture tool. ... - 2018 Sep 11
... Accountable for all customer service requests issued through our supporting HelpDesk. Created and expedited a training and transition plan for development team to take over full development and support a newly developed web-based order capture tool. ... - 2018 Sep 11