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Brampton, ON, Canada
... deployment of GPOs •Restricted internet explorer on client machines with group policy •Configured security in AD for new Helpdesk users •Merged GPOs from 2 domains into one new domain •Conducted quarterly audits for inactive AD accounts, disabling ...
- 2019 Feb 22
Toronto, ON, Canada
... Worked as helpdesk team lead and provided technical support to users. Installed and upgraded PC components such as network cards, memory chips, disk drives, modems and CD-ROM drivers. Systems Analyst (Jan 10– Apr 10) Mircom Technologies Ltd., ...
- 2019 Jan 24
Toronto, ON, Canada
... and maintenance Group/Local production software •Monitored and coordinated the IT Helpdesk Ticket System and properly document and track Incident and problem resolutions •99% SLA achievement on GSD problem and incident tickets for last 3 years. ...
- 2019 Jan 06
Richmond Hill, ON, Canada
... Storage Systems : ASM, HP SAN EVA 4000, Dell PowerVault MD3000, EMC, IBM DS8700 Helpdesk Tools : HP Service Manager, Jira, ServiceNow Cloud : AWS, Oracle Cloud. Specialties : Senior level Oracle production DBA, RAC/DataGuard, Oracle Golden Gate, ...
- 2018 Dec 11
Toronto, ON, Canada
... 07/2014 – 05/2018 Dapasoft Toronto, ON Senior Consultant – Integration Architect Key solutions architected: JIRA Helpdesk Integration oIntegration to the help desk systems of key partners/clients. Ireland eHealth: oCloud PaaS solution integrating ...
- 2018 Nov 25
Toronto, ON, Canada
... • Ensures that all Helpdesk requests are documented and completed. • Quick and timely response to correspondences. Jones Lang Lasalle Conference Administrator cum Receptionist Account: Royal Bank of Scotland July 2008 – December 2009 Singapore Key ...
- 2018 Nov 16
Toronto, ON, Canada
... Network Administrator Specialist, Bank Aljazira, Saudi Arabia, Jeddah 2003 – 2007 Managed Helpdesk team and daily activates to provide a Technical Support Services for the bank LAN/WAN And 200 PC/ 500 Laptops and Remote Support for 8 Branches. ...
- 2018 Sep 29
Toronto, ON, Canada
... Assist Helpdesk in identifying and resolving customer network problems and provided as-built to solve problems Configure network devices for new installations such as Cisco switches (2900, 3700, 6500) and routers (3600,4500,7500,Pix Firewall) ...
- 2018 Aug 30
Toronto, ON, Canada
... OF QUALIFICATIONS Bachelor of Science (B.Sc.) Electronics and Computer Science 7+ years of combined experience in IT support, helpdesk, networking, and systems/servers administration Experienced in hardware/software installation, configuration, ...
- 2018 Aug 30
Toronto, ON, Canada
... MONITORING/HELPDESK: Solarwinds, Nagios, Cacti, PRTG, WhatsUp Gold, Spiceworks, Manage engine. OPERATING SYSTEMS / SOFTWARES: IOS, Nexus OS, IOS-XR, VRP-OS, Mikrotik RouterOS, Linux (RHEL), MS Windows 2003/2008/2012 Server, Linux RHEL 5/6, Centos, ...
- 2018 Jun 14