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Active Directory Customer Service

Brampton, Ontario, Canada
February 22, 2019

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Ataul Waheed Page * of *

C. 647-***-****

OBJECTIVE: Seeking a System analyst/ IT Consultant/ System administrator position.


Over 7 years of experience in System Administration, technical support, administering and managing pc’s, tablets, smart phones and networks, writing technical documentation, system development and implementation, planning, testing and analysis in a support center environment.

Proven ability to interact with all levels of management and staff.

Good understanding of deployment and maintenance of Microsoft technologies

Excellent knowledge of Windows Server & client system installation, configuration, administration and troubleshooting for the best solution.

Effective communicator with good interpersonal skills, possess flexible and detailed oriented attitude with strong analytical, problem solving abilities.

Ability to consistently meet deadlines while effectively managing multiple tasks.

Ability to work within a fast paced environment.


Microsoft Server 2003-2016, Active Directory 2003/2008/2016, Server technologies: HP, DELL, IBM xSeries/IBM Blade center and Blade servers, VMware 5.0/5.1/5.5, 6.5 Windows 7, 8 and 8.1, 10 SCCM 2007/2012, WSUS 3.0/4.0, Hyper-V 2008/2016, Microsoft Exchange 2010/2013/Office 365, Citrix 6.0/6.5/7.0/7.5/7.6, sonic wall, cisco switch 5505, barracuda firewall and spam filter, HP switches and routers, Symantec backup online, Symantec backup exec.


VMware ESXi 6.5 / 5.5 / 5.0 / 4.1, Hyper- V, VMware vCenter, VMware Converter, VMware single sign on, VMware Workstation, VMware Fusion, VMware vSphere Client, Microsoft Virtual Server, Microsoft Hyper-V, Citrix XenServer, XenApp & XenCenter 6.5 – 7.5.


Systems Administrator Linde Canada Feb 2018 – Dec 2018

•Managed and supported Windows server 2008- 2016.

•Worked on ADMT migration of servers and computers to another domain.

•Downloaded and applied the latest updates and patches to servers.

•Supported end users with any issues that arise.

•Supported ESXi 5.5 to 6.5 platform.

•Upgraded ESXi 5.5 to 6.5.

•Managed Virtual and Physical servers.

•Managed and supported proprietary software.

•Deployed applications on Server 2008 & 2012R2

•Installed applications. configured TS Remote App programs

•Managed Microsoft Active directory.

•Used Backup Exec to do the backup of the servers.

•Managed Barracuda firewall and rules.

•Managed Print servers.

•Managed SCCM 2016 and created application packages.

•Pushed updates and applications to servers and workstation using SCCM.

•Checked the health status of Servers using SCCM.

•Renamed local admin accounts

•Installed and setup new servers and hardware.

•Worked on Files shares migration and found missing owners.

•Upgraded Backup exec from 2012 to 2016.

•Worked on DNS clean up and migration.

•Created Virtual machines as per client specification and installed operating systems.

•Managed the assets inventory of servers and computers.

•Managed office 365 account and user accounts.

Ataul Waheed Page 2 of 3

C. 647-***-****

IT consultant Tuor Networks Jan 2016 – Jan 2018

•Managed and supported Windows Server 2003-2016.

•Updated and installed patches on servers to keep them up to date.

•Followed best practices from Microsoft.

•Monitored alerts from servers and worked with team to resolve them.

•Did monthly health and quarterly health checks on servers.

•Managed and administer Office 365 accounts.

•Administered Office 365 Pro plus accounts.

•Service desk administration.

•Created and deleted user accounts as required per company policy in AD.

•Worked with VSphere - VMware ESXi 5.5- 6.5; Hyper-V

•Managed Microsoft Active directory.

•Managed Active directory - Policy Editor and Resultant Set of Policy snap-in.

•Created Folder access, mapped network drives.

•Microsoft server built 2008 - 2012 R2 Enterprise Server 2016.

•Managed Cisco, SonicWALL firewalls and switches.

•Managed Barracuda firewall and Barracuda spam filter.

•Managed HP switches.

•Managed Client OS Windows 10 - 7.

•Used Backup software Symantec and Veeam.

•Installed 3rd party software.

•Managed and installed access points (unified).

•Supported many clients with different configurations.

•Visited client onsite for support with configuration and Server.

•Migrated users from Citrix terminals to Windows platform.

•Worked with different types of managements.

System Administrator UTC Aerospace Systems Jan 2014 – Dec 2015

•Implemented Windows 2008/2012 Domain Controller

•Migrated 200+ Servers from 2003 to 2008

•Planned an administrative delegation strategy, and OU structure

•Set an Active Directory forest and domain functional levels, based on requirements

•Delegated permissions for OUs to users and security groups by using Group Policy Management Control (GPMC)

•Installed windows updates / patching

•Redirected My Documents folder for users

•Rebuilt servers including hardware, OS and application software

•Installed applications. configured TS Remote App programs

•Reset local admin passwords on all servers every 6 months with VBScript

•Renamed local admin accounts

•Configured and supported file shares for the domain

•Re-designed OU structure for better organization and deployment of GPOs

•Restricted internet explorer on client machines with group policy

•Configured security in AD for new Helpdesk users

•Merged GPOs from 2 domains into one new domain

•Conducted quarterly audits for inactive AD accounts, disabling/deleting

•Updated the documentation for the termination process of accounts

•Deployed applications on Server 2008 & 2012R2

•Installed IIS Role and sub role services and created site containers, application pools and virtual directories

•Scheduled weekly backups through Windows Server Backup and for IIS settings using appcmd

•Created and configured Failover Clusters for File Servers for HA shares

•Installed and Configured SharePoint server and created web application and new site collection

•Backed up and restored the SharePoint site collection

•Provided list of users, groups in AD for reporting using ds commands and PowerShell

•Re-designed AD Sites and Site links to provide better redundancy

•Recovered objects performing authoritative restores on DCs

Ataul Waheed Page 3 of 3

C. 647-***-****

System Administrator TELUS Mobility Mar 2012-Dec 2013

•Imaged computers over 700 computers using SCCM (System center 2012).

•Managed VMware ESX/ESXi 5 – 5.5.

•Installed and configured VMware vCenter Server and components

•Configured Active Directory and SMTP settings for vCenter Server

•Created, Deleted vNetwork Distributed Switches

•Configures and deployed a Guest OS into a new virtual machine

•Installed VMware Converter and PlateSpin Migrate

•Performed P2V, V2V and V2P migration of Windows Servers using VMware Converter and PlateSpin Migrate

•Created a vCenter utilization and connectivity alarm

•Created, Converted thin, thick provisioned virtual disks

•Migrated virtual machines using vMotion/Storage vMotion

•Installed, Upgraded and Updated VMware Tools

•Downloaded, installed and configured vSphere Web Client

•Built virtual machines from Templates

•Created a DRS/HA Cluster

•Troubleshot HA capacity and redundancy issues

•Monitored a DRS/HA Cluster

•Implemented, modified, migrated and managed virtual machines

•Created and Consolidated virtual machine snapshots

•Created, Configured and removed Virtual Adapters

•Added, Removed ESX hosts from vNetwork Distributed Switches


Infrastructure Analyst Sep 2013-Sep 2014

Netsoft Inc, Missauga, ON

Cisco Networks June 2011-June 2013

Humber College, Toronto, ON

Computer Network analyst Program Sep 2001 – Sep 2004

Humber College, Toronto, ON

Specialized AS/400 Training Sep 1999 – Mar 2000

Zeetronics Institute of Canada, Maple, ON

Introductory As/400 Training Sep 1998 – July 1999

AIMS Institute of Canada, Maple, ON

Actively participate in basketball, soccer, cricket, Cross-country running, weight training, and swimming.

References available upon request

Contact this candidate