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Resumes 31 - 40 of 211 |
Toronto, ON, Canada
... // AUCKLAND // February 2009-July 2009 Provided specialized Outbound Helpdesk & Application support for the company’s in-dept insurance software in brokerage and underwriting via telephone, email and remote connection. SENIOR DESKTOP SUPPORT DTZ ...
- 2020 Mar 24
Toronto, ON, Canada
... server PowerShell and Python Manage network security (firewalls) Manage system update and patching cycles and rollout Ensure helpdesk is answering tickets in sufficient time and incident SLA was being achieved Work with HR to create job scope and ...
- 2020 Feb 19
Ajax, ON, Canada
... Started position was level 1 helpdesk and then was moved to 2nd Level due to excellent performance. CIBC, Toronto . Jun 2007 – Dec 2007 LAN Administrator (6 months Contract) Contract Position for 6 months. Provide access and manage access as per ...
- 2020 Jan 14
Toronto, ON, M3J 1L4, Canada
... Gathered user-requirements and designed a system that reduced response time on the helpdesk from 20mins. to 10mins. Communication skills for providing training, establishing and administering governance and control, and building and maintaining ...
- 2020 Jan 11
Toronto, ON, Canada
... Take inbound calls for bank machine, brank and POS (Burger King) HEAT POS helpdesk. Take overflow calls from Level 1 Green Machine when they closed at 8PM. Created escalations spreadsheet using Word or Excel. Skills OKTA, PulseSecure, McAfee ...
- 2019 Dec 13
Brampton, ON, Canada
... • Staff a helpdesk and answer any question guests may have (assist anywhere between 800-1000 guests) Vice-President – Marketing Associate and Representative 09/2016 to 06/2017 Criminology & Sociology Society, University of Toronto – Mississauga, ...
- 2019 Oct 30
Aurora, ON, L4G, Canada
... WORK EXPERIENCE Manager, IT (North America) – Sept 2018 - Present Enwave Energy Corporation, Toronto, Ontario Reporting to the VP of IT, my responsibilities include implementation and management of North American helpdesk, vendor management, ...
- 2019 Oct 25
Woodbridge, ON, Canada
... PIN, PowerPoint, MS Project, SAS, SharePoint, Word, Visio, Salesforce, Siebel CRM, BMC Remedy Knowledge Management (Helpdesk ticketing system), ADP/Broadridge PROFESSIONAL EXPERIENCE Business Systems Analyst SunLife Financial, Waterloo, ON ...
- 2019 Oct 14
Markham, ON, Canada
... Project: IT care and Helpdesk IT Care and Helpdesk enables the employees to create and log tickets related to any problems/issues they have. On the other hand another application for the Helpdesk Team is developed to trace these tickets and respond. ...
- 2019 Oct 09
Pickering, ON, Canada
... to Trade Floor Executives (..back) Service Desk Level 2 Support, CIBC Bank Dealt with all escalated issues from the front-line Helpdesk (Hardware/software/Applications/Infrastructure) Supported all CIBC and subsidiary organizations' employees on IT ...
- 2019 Aug 03