| Resume alert | Resumes 1 - 10 of 211 |
Data Entry Customer Service
Toronto, ON, Canada
... Laptop Repair Technician, Telmar Network Technology Mar 2013 – Dec 2013 Product Tester, Bestbuy Canada Oct 2012 – Apr 2013 Laptop Repair Technician, Teleplan and Nexicore 2007 – 2011 Helpdesk/Technical Support Technician, Microtech Group Inc. ... - Apr 13
... Laptop Repair Technician, Telmar Network Technology Mar 2013 – Dec 2013 Product Tester, Bestbuy Canada Oct 2012 – Apr 2013 Laptop Repair Technician, Teleplan and Nexicore 2007 – 2011 Helpdesk/Technical Support Technician, Microtech Group Inc. ... - Apr 13
Windows Server Data Center
Toronto, ON, Canada
... Managed the IT ticketing system to resolve issues, escalate tickets to helpdesk, and manage user expectations through ticket status updates using "Remedy” Ticketing Tool. Troubleshoot & resolve the Skype for Business Issues and Provide Client / ... - Feb 28
... Managed the IT ticketing system to resolve issues, escalate tickets to helpdesk, and manage user expectations through ticket status updates using "Remedy” Ticketing Tool. Troubleshoot & resolve the Skype for Business Issues and Provide Client / ... - Feb 28
System Administrator
Toronto, ON, Canada
... SCCM formulating solutions including clustered servers •Managed software and hardware encountered problems to resolution from helpdesk incident tickets, served as escalation resource and represented the team on operating systems and application ... - Feb 08
... SCCM formulating solutions including clustered servers •Managed software and hardware encountered problems to resolution from helpdesk incident tickets, served as escalation resource and represented the team on operating systems and application ... - Feb 08
IT Operations Service Management
Scarborough, ON, Canada
... Managed projects and initiatives, resource and network, messaging, DR, Helpdesk and SLA. Presented weekly and monthly Dashboard to global office. Managed vendors, IT assets, licensing and SOX, ITGC, Key Risk compliance. - End to end SAP ... - Jan 18
... Managed projects and initiatives, resource and network, messaging, DR, Helpdesk and SLA. Presented weekly and monthly Dashboard to global office. Managed vendors, IT assets, licensing and SOX, ITGC, Key Risk compliance. - End to end SAP ... - Jan 18
.Net Developer Senior
Toronto, ON, Canada
... tests ● Collaborated closely with other Development, QA, BA, UX and Operations teams ● Provided production support Helpdesk ticket assistance with analysis and research of production problems, user questions and system usage inquiries .NET ... - 2023 Dec 28
... tests ● Collaborated closely with other Development, QA, BA, UX and Operations teams ● Provided production support Helpdesk ticket assistance with analysis and research of production problems, user questions and system usage inquiries .NET ... - 2023 Dec 28
Scrum Master Project Management
Toronto, ON, Canada
... Implemented Kanban methodology for the helpdesk department using ServiceNow software. DANGOTE Agile Project Manager Captured business requirements through discussions, workshops and engaging stakeholders. Collected and analyzed business data, ... - 2023 Dec 03
... Implemented Kanban methodology for the helpdesk department using ServiceNow software. DANGOTE Agile Project Manager Captured business requirements through discussions, workshops and engaging stakeholders. Collected and analyzed business data, ... - 2023 Dec 03
Support Specialist It
Toronto, ON, Canada
... Provided helpdesk support, addressing software and hardware issues promptly. Integrated and managed network devices, ensuring optimal connectivity. Acted as the primary IT point of contact for user inquiries and concerns. Conducted user training on ... - 2023 Nov 14
... Provided helpdesk support, addressing software and hardware issues promptly. Integrated and managed network devices, ensuring optimal connectivity. Acted as the primary IT point of contact for user inquiries and concerns. Conducted user training on ... - 2023 Nov 14
Business Technology Contract Management
Toronto, ON, Canada
... -Implemented Enterprise Asset Management, (EAM/CMMS), Patch Management and Helpdesk (Spiceworks). -Implemented WAN/LAN access to 8 remote sites throughout southern Ontario (10-30 workstations at each site). -Review/renegotiated all services, billing ... - 2023 Oct 29
... -Implemented Enterprise Asset Management, (EAM/CMMS), Patch Management and Helpdesk (Spiceworks). -Implemented WAN/LAN access to 8 remote sites throughout southern Ontario (10-30 workstations at each site). -Review/renegotiated all services, billing ... - 2023 Oct 29
IT Support Engineer
Toronto, ON, Canada
... IT Helpdesk • NCS Pte Ltd - Singapore June 2011 - February 2012 Provided assistance to Singapore Land Transport Authority (LTA) employees with web applications, databases, Lotus Notes Administration issues, and technical/functional support for ... - 2023 Aug 25
... IT Helpdesk • NCS Pte Ltd - Singapore June 2011 - February 2012 Provided assistance to Singapore Land Transport Authority (LTA) employees with web applications, databases, Lotus Notes Administration issues, and technical/functional support for ... - 2023 Aug 25
Data Analyst Modeller
Toronto, ON, Canada
... Worked as Metrics reporting, data mining and trends in helpdesk environment using Access Extensively used MS Access to pull the data from various data bases and integrate the data. Performed data analysis and data profiling using complex SQL on ... - 2023 Mar 24
... Worked as Metrics reporting, data mining and trends in helpdesk environment using Access Extensively used MS Access to pull the data from various data bases and integrate the data. Performed data analysis and data profiling using complex SQL on ... - 2023 Mar 24