ASHAR KHALID

Avon Drive, Mississauga, Ontario.

+1-289-***-**** https://www.linkedin.com/in/ashar-khalid-37720a1a/

ad3y2v@r.postjobfree.com ashar-khalid 445-***-****

PROFILE:

I am a highly qualified IT professional with vast experience in IT & Network System Administration. My major expertise includes managing Wintel Server Infrastructure, Datacenter Operations, system migration, backup & recovery, mobility, network support, planning, deploying & maintaining midsize to enterprise level infrastructures.

EDUCATION & TRAININGS:

Infrastructure Analyst Diploma from NetSoft IT College Mississauga ON

Active Directory (Windows Server 2016 & 2019) - NetSoft IT College.

Aptech Certified Computer Professional (ACCP) from USA.

Diploma in Information Technology (DIT) from TEXAS College.

Bachelor of Commerce (B.COM) from University of Karachi.

Certification in Networking from CAPITAL College.

ERP System Implementation (Oracle 11i) EBS from 3D Educators.

Database Development Object Oriented Programming from NED University.

Oracle 9i - Developer Track from Orasoft Institute, Karachi.

Visual Basic Specialization (6 Months) from TEXAS College, KHI.

Consumer Finance Training Program from Faysal Bank Ltd, KHI.

CERTIFICATIONS:

VCP – DCV 6.5 (VMware Certified Professional - Data Center Virtualization)

VCA - DCV 6.0 (VMware Certified Associate - Data Center Virtualization)

MCSA: Microsoft Certified Solution Associate - Windows Server

MCTS: Administering & Deploying SCCM 2012

M.S: Administering System Center Configuration Manager and Intune

M.S: Monitoring and Operating a Private Cloud Microsoft SCOM 2012

M.S: Server Virtualization with Windows Server Hyper-V and System Center

M.S: Implementing a Software-Defined Datacenter

M.S: Designing and Deploying Microsoft Exchange Server 2016

LPIC – 1 (Linux Administrator) Linux Professional Institute.

CompTIA Linux+: (Powered by LPI) Linux Professional Institute.

CompTIA CTT+: (High Impact Presentation) –Nestoft College.

CCNA: Cisco Certified Network Associate

PROFESSIONAL EXPERIENCES

IT INFRASTRUCTURE ANALYST Dec 2020 – Till Date

Walmart Canada - Mississauga, Ontario

Managed Windows Server 2008/2012/2016/2019/2022, AD, DNS, DHCP, Group Policies, O365, SCCM,

Azure, VMware vSphere, physical servers and storage.

Planned migration and upgrade projects for infrastructure back-end services.

Migrated Active Directory from Microsoft Windows Server 2016 to Microsoft Windows Server 2019.

Designed, implemented and installed multiple VMware vSphere (ESXi) 6.5 hosted on Cisco UCS Servers.

Configured and administered multiple virtual machines for application deployments in the VMware

environment as per business needs.

Configured and installed multiple Hosts, Clusters, Virtual Machines, Virtual Networking and Data stores in

VMware vSphere (ESXi) 6.5.

Configured, installed and administered multiple applications in windows servers based on business demands.

Windows and linux Server OS updates and patching.

Configured and implemented Azure Cloud Solutions IaaS/SaaS/PaaS, Azure AD Connect and Office 365.

Configured Azure services such as VNet, VMs, Storage, Scale sets, Load Balancing, App Services, Azure File

Sync, Storage Accounts, Azure Backup and Recovery Services Vault.

Created mailboxes, distribution groups, resources, shared mailbox and assigned licenses in Office 365 admin center.

Administered and supported Office 365 services such as Exchange, Azure AD, Endpoint Manager, OneDrive,

SharePoint, Teams and Yammer.

Designed, installed, and configured SCCM infrastructure using SCCM.

Deployed software application packages, operating systems and updates using SCCM.

Migrated file servers from Storage Server 2016 to Server 2019 using Storage Migration Service.

Managed and performed updates and patches on Pure Storage, HPE 3PAR, Dell Blades, Dell Chassis and

Cisco UCS Servers.

Created operational, procedural, installation and configuration documentation.

Configured and maintained servers, storage and network devices, configuring operating systems, and applying

Service packs and configuring and monitoring alerts.

Configured, Managed & Monitored Remote Desktop/Server Management using SCOM, SCCM, Intune

Capacity of planning to ensure that all applications have enough resources to fully meet client/project

Requirements and Administrated Veeam Backup Server Solution.

TECHNICAL SUPPORT ANALYST Dec 2019 – Dec 2020

Menasha Packaging - Brampton, Ontario

Managed Active Directory 2012/2016 & responsible for providing System Support Services & working

on service tickets related to servers and infrastructure services.

Maintained & managed various Server Technologies such as Servers 2012 R2 & 2016 R2, Print Servers etc.

Administration Windows 8, & 10 for multiple clients, desktops, Laptops and configured remote devices

Deployed Packaging and application Using System Center Configuration Manager (SCCM) 2012 R2

Deployed security patches Using System Center Configuration Manager (SCCM) 2012 R2

Created /restored images Using System Center Configuration Manager (SCCM) 2012 R2

Windows and linux OS updates and patching. client upgrades, OS upgrades, applications packaging and

Deployment,

Configured and troubleshoot various Smartphone devices (iPhones, Samsung, Blackberry etc.)

Configured and managed Network devices such as Firewall, Web Application Firewalls, Routers, Load

Balancers, VPN aggregators. Switches and Wireless infrastructure, Configured DNS, WINS, FTP, DHCP,

remote access & Terminal Server Services and Configured & Managed SAN Storage (Dell EMC)

Configured and maintained servers, storage and network devices, configuring operating systems, and applying

service packs and configuring and monitoring alerts.

Configured, Managed & Monitored Remote Desktop/Server Management using SCOM, SCCM, Intune

Capacity of planning to ensure that all applications have enough resources to fully meet client/project

requirements and Administrated Veeam Backup Server Solution.

TECHNICAL SUPPORT ENGINEER June 2018 – Dec 2019

TEEMA Group

Deployed & managed ESXi 6.5 Hosts & virtual servers using VMware vCenter 6.5.

Designed, Implemented, Tested and Maintained VMware Infrastructure using vSphere 6.5.

Created, Configured and Managed Virtual Machines, Hosts, Data stores, Clones, Templates & Snapshots.

Created, Configured & Maintained vMotion, Virtual Switch, VLAN in vCenter Server.

Patch management using VMware update manager for ESX servers.

Installed, Configured and Supported Citrix XA/XD in multiple Operating System environments.

Maintained XenApp/XenDesktop production and test environments, including troubleshooting issues

Implemented, administrated and maintained Citrix Client, Configured and Managed NetApp SAN Storage

Installed, configure and support Microsoft Exchange Server, backups etc.

Installed, Configured, Administration of Patches & Firmware Updating of Windows Server & Client,

Windows, Firewall (Fortinet), Apple (IOS) up-gradation & Symantec End Point Protection.

Created, Configured & Maintained Business Email accounts using Microsoft Exchange and MS Office 365

Outlook and Archive backup (.PST, OWA), Outlook Issues and remedies.

Review and provide solutions to business requests and issues & performed end user training.

Troubleshoot Systems, applications on Servers & Clients and Skype for Business Issues.

SYSTEM SUPPORT ANALYST July 2016 – April 2018

CML Healthcare- Mississauga, Ontario

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Provided day to day support to all End Users questions received via telephone calls, call-backs, emails,

Deployed patches, client upgrades, OS upgrades, applications packaging and deployment,

Installed, configure and support Windows 2002/2012 R2 servers, Active Directory.

Administrated Windows Server 2008 / 2012 / 2016

Configured DNS, WINS, FTP, DHCP, remote access & Terminal Server Services.

Installed, configure and support Microsoft Exchange Server, backups etc.

Created, Configured & Maintained Business Email accounts using Outlook in business environment.

Maintained, troubleshooted, administrated, managed user accounts and mailboxes on Microsoft Exchange Server.

Deployed & Managed ESX/ESXi 6.0 Servers & virtual servers using VMware vCenter 6.0.

Designed, Implemented, Tested and Maintained VMware Infrastructure using vSphere 6.0.

Created, Configured and Managed Virtual Machines, Hosts, Data stores, Clones, Templates & Snapshots.

Created, Configured & Maintained vMotion, Virtual Switch, VLAN in vCenter Server.

Patch management using VMware update manager for ESX servers.

Installed & published package applications from Citrix Server to Client Side.

Resolved technical problems with Local Area Networks (LAN) and other systems.

Maintained records including, statistical reports, inventories, technical documentation User/Email Id’s.

Co-ordinate service contracts with vendors providing IT support.

Managed the IT ticketing system to resolve issues, escalate tickets to helpdesk, and manage user expectations

through ticket status updates using "Remedy” Ticketing Tool.

Troubleshoot & resolve the Skype for Business Issues and Provide Client / Server Support to other branches.

IT SYSTEM ADMINISTRATOR July 2009 – June 2016

Al-HANOUF Group Riyadh, KSA.

Administrated & Maintained Server & Network Infrastructure.

Configured & Maintained HP ProLiant DL380 G7 Servers, Dell 2900 Edge Server

Configured & Maintained Cisco, HP, 3Com, Router, Switches & Wireless Access Points

Deployed ESX/ESXi 5.5 with multiple virtual machines.

Managed Virtual Servers using VCENTER.

Maintained VMware infrastructure using VSphere for multiple virtual machines.

Deployed Citrix XenApp on Client Side. & Deployed Citrix XenServer on Server Side.

Troubleshooted Systems, applications on Servers & Clients.

Administrated Windows Server 2003 / 2008 / 2012

Managed and Maintained Active Directory (AD) & Domain Controllers (DC).

Configured DNS, WINS, FTP, DHCP, remote access & Terminal Server Services.

Created & maintained User and group Accounts and Implementing Group and user account policies.

Configured Network security solutions ISA 2006.

Configured & Administrated Veeam Backup Server Solution

Configured Lenovo EMC Iomega ix4-300d 4-Bay Network Storage (8TB)

Managed & Configured Email service using Outlook in business environment.

Designed, maintained & Updated Company Website with CMS Content Management System.

Implemented, Configured & Maintained VPN Clients.

Administrated Symantec Endpoint Protection on server/client side & update patches.

Executed migration plans and system upgrades.

Designed, executed disaster recovery plans & Maintained daily backup.

Administrated, SQL Server 2005-2008 on various platforms

Implemented ERP Solution provided by Microtec System Solution in the Server side & Client side.

Installed, Configured & Maintained Biometric Attendance Machine & Reporting software

IT ADMINISTRATOR May 2006 - July 2009

Faysal Bank Limited Karachi, Pakistan

Installed & configure the System configuration, applications and troubleshooting,

Installed & setting up the network Infrastructure Configurations (DNS, WINS, DHCP).

Implement & Maintained Windows Active Directory 2003/ 2008

Provide Client / Server Support to other branches as they need.

Deployment of Symantec Antivirus End Point Protection in Server side and Client side.

Deployment of update patches, virus definitions across Network

Designed & Installation of Network security solutions like GFI etc.

Designed of Network and security proposals for the different co-operates.

Installed, Configured & Maintained Router, Switches & Wireless Access Point.

Worked on Banking Software “SYMBOL” Built on Oracle ERP,

Working on Oracle Business Intelligence (BI) and Data warehousing (DW).

Worked on LIMS (Leasing Installment Management System) Software (.Net Technology & SQL Server)

Worked on Western Union Software. (.Net Technology and SQL Server 2005)

Generated CNIC (Computerized National Identity Card) Verification report of all Clients from NADRA.

Generated Credit Report of all clients from (ECIB) Electronic Credit Investigation Brue.

Generated Loan Facility applied report of all clients from DATA CHECK.

Implemented & Maintained Backup and Recovery procedure.

Coordinate with Different departments &IT technical Persons for operational related issues.

MIS OFFICER Jan 2003 - May 2006

Data Home Karachi, Pakistan

Previously Worked with Data Home as' MIS Officer’ that involve:

Installed & configured the System configuration, applications and troubleshooting of Servers or PC etc.

Set up and configured Network configuration on Client side.

Installed, Maintained & Administrating Windows Server 2000 / 2003.

Provide Client / Server Support to other branches as they need.

Deployed of Antivirus Server side and Client side.

Deployed of update patches, virus definitions across Network

Performed Backup/Recovery procedure, ran script of all data related to individual & corporate customers

Installed, Maintained & Administrating database & application. (.Net Technology & SQL Server)

Coordinated with Host ISPs and Solution provider companies.

Daily, Weekly and Monthly reports regarding inventory, performance and issues.

Data Execution through Data entry operations

Prepared Monthly, Quarterly report to the organization.

Maintained inventory record of all the computer systems, accessories and software using in the organization

REFERENCES

Available on request.

TECHNOLOGIES

Virtualization & Cloud Infrastructure

VMware vSphere,

Citrix - XA/XD, MS Hyper-V,

MS-Exchange, SCCM, SCOM, SCVMM, Linux Cent - OS, Ubuntu & Windows Server, Dell and HP Servers, IDRAC, ILO

STORAGE & DATABASES

VMFS (DAS, SAN, iSCSI), File Storage (NFS), JBOD & Open filer. Oracle 9i &12i, SQL Servers & MS Access.

NETWORKING

Ethernet, LAN, WAN, VPN, Broadband, Fibre Optic, Radio Links, Access point, Telecommunication (Satellite), Switching, Routing, BT, Wi-Fi, WiMAX, UMTS, Terminal Services, VoIP.

OPERATING SYSTEM & SOFTWARES

Server Operating System

Windows Server 2008, 2012, 2016, 2019,2022

Clients Operating System

Win7, 8.1 & Win10, Linux Ubuntu, Apple MAC OS-X.

Microsoft Office Suite

Office 365, 2016/2013 & Open office.

3rd Party Software’s

Fortinet, Symantec, McAfee, Adobe Acrobat, Camtasia, Flash Corel-draw, CADCAM, 3D MAX & Adobe Photoshop.

HARDWARE

Scanner, Printers, Photocopier, Fax Machines, Projector, IP Telephony, PBAX System, Biometrics, Tape devices, Blade & Standalone Servers with Peripherals

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