ASHAR KHALID
Avon Drive, Mississauga, Ontario.
+1-289-***-**** https://www.linkedin.com/in/ashar-khalid-37720a1a/
***********@*******.*** ashar-khalid 445-***-****
PROFILE:
I am a highly qualified IT professional with vast experience in IT & Network System Administration. My major expertise includes managing Wintel Server Infrastructure, Datacenter Operations, system migration, backup & recovery, mobility, network support, planning, deploying & maintaining midsize to enterprise level infrastructures.
EDUCATION & TRAININGS:
Infrastructure Analyst Diploma from NetSoft IT College Mississauga ON
Active Directory (Windows Server 2016 & 2019) - NetSoft IT College.
Aptech Certified Computer Professional (ACCP) from USA.
Diploma in Information Technology (DIT) from TEXAS College.
Bachelor of Commerce (B.COM) from University of Karachi.
Certification in Networking from CAPITAL College.
ERP System Implementation (Oracle 11i) EBS from 3D Educators.
Database Development Object Oriented Programming from NED University.
Oracle 9i - Developer Track from Orasoft Institute, Karachi.
Visual Basic Specialization (6 Months) from TEXAS College, KHI.
Consumer Finance Training Program from Faysal Bank Ltd, KHI.
CERTIFICATIONS:
VCP – DCV 6.5 (VMware Certified Professional - Data Center Virtualization)
VCA - DCV 6.0 (VMware Certified Associate - Data Center Virtualization)
MCSA: Microsoft Certified Solution Associate - Windows Server
MCTS: Administering & Deploying SCCM 2012
M.S: Administering System Center Configuration Manager and Intune
M.S: Monitoring and Operating a Private Cloud Microsoft SCOM 2012
M.S: Server Virtualization with Windows Server Hyper-V and System Center
M.S: Implementing a Software-Defined Datacenter
M.S: Designing and Deploying Microsoft Exchange Server 2016
LPIC – 1 (Linux Administrator) Linux Professional Institute.
CompTIA Linux+: (Powered by LPI) Linux Professional Institute.
CompTIA CTT+: (High Impact Presentation) –Nestoft College.
CCNA: Cisco Certified Network Associate
PROFESSIONAL EXPERIENCES
IT INFRASTRUCTURE ANALYST Dec 2020 – Till Date
Walmart Canada - Mississauga, Ontario
Managed Windows Server 2008/2012/2016/2019/2022, AD, DNS, DHCP, Group Policies, O365, SCCM,
Azure, VMware vSphere, physical servers and storage.
Planned migration and upgrade projects for infrastructure back-end services.
Migrated Active Directory from Microsoft Windows Server 2016 to Microsoft Windows Server 2019.
Designed, implemented and installed multiple VMware vSphere (ESXi) 6.5 hosted on Cisco UCS Servers.
Configured and administered multiple virtual machines for application deployments in the VMware
environment as per business needs.
Configured and installed multiple Hosts, Clusters, Virtual Machines, Virtual Networking and Data stores in
VMware vSphere (ESXi) 6.5.
Configured, installed and administered multiple applications in windows servers based on business demands.
Windows and linux Server OS updates and patching.
Configured and implemented Azure Cloud Solutions IaaS/SaaS/PaaS, Azure AD Connect and Office 365.
Configured Azure services such as VNet, VMs, Storage, Scale sets, Load Balancing, App Services, Azure File
Sync, Storage Accounts, Azure Backup and Recovery Services Vault.
Created mailboxes, distribution groups, resources, shared mailbox and assigned licenses in Office 365 admin center.
Administered and supported Office 365 services such as Exchange, Azure AD, Endpoint Manager, OneDrive,
SharePoint, Teams and Yammer.
Designed, installed, and configured SCCM infrastructure using SCCM.
Deployed software application packages, operating systems and updates using SCCM.
Migrated file servers from Storage Server 2016 to Server 2019 using Storage Migration Service.
Managed and performed updates and patches on Pure Storage, HPE 3PAR, Dell Blades, Dell Chassis and
Cisco UCS Servers.
Created operational, procedural, installation and configuration documentation.
Configured and maintained servers, storage and network devices, configuring operating systems, and applying
Service packs and configuring and monitoring alerts.
Configured, Managed & Monitored Remote Desktop/Server Management using SCOM, SCCM, Intune
Capacity of planning to ensure that all applications have enough resources to fully meet client/project
Requirements and Administrated Veeam Backup Server Solution.
TECHNICAL SUPPORT ANALYST Dec 2019 – Dec 2020
Menasha Packaging - Brampton, Ontario
Managed Active Directory 2012/2016 & responsible for providing System Support Services & working
on service tickets related to servers and infrastructure services.
Maintained & managed various Server Technologies such as Servers 2012 R2 & 2016 R2, Print Servers etc.
Administration Windows 8, & 10 for multiple clients, desktops, Laptops and configured remote devices
Deployed Packaging and application Using System Center Configuration Manager (SCCM) 2012 R2
Deployed security patches Using System Center Configuration Manager (SCCM) 2012 R2
Created /restored images Using System Center Configuration Manager (SCCM) 2012 R2
Windows and linux OS updates and patching. client upgrades, OS upgrades, applications packaging and
Deployment,
Configured and troubleshoot various Smartphone devices (iPhones, Samsung, Blackberry etc.)
Configured and managed Network devices such as Firewall, Web Application Firewalls, Routers, Load
Balancers, VPN aggregators. Switches and Wireless infrastructure, Configured DNS, WINS, FTP, DHCP,
remote access & Terminal Server Services and Configured & Managed SAN Storage (Dell EMC)
Configured and maintained servers, storage and network devices, configuring operating systems, and applying
service packs and configuring and monitoring alerts.
Configured, Managed & Monitored Remote Desktop/Server Management using SCOM, SCCM, Intune
Capacity of planning to ensure that all applications have enough resources to fully meet client/project
requirements and Administrated Veeam Backup Server Solution.
TECHNICAL SUPPORT ENGINEER June 2018 – Dec 2019
TEEMA Group
Deployed & managed ESXi 6.5 Hosts & virtual servers using VMware vCenter 6.5.
Designed, Implemented, Tested and Maintained VMware Infrastructure using vSphere 6.5.
Created, Configured and Managed Virtual Machines, Hosts, Data stores, Clones, Templates & Snapshots.
Created, Configured & Maintained vMotion, Virtual Switch, VLAN in vCenter Server.
Patch management using VMware update manager for ESX servers.
Installed, Configured and Supported Citrix XA/XD in multiple Operating System environments.
Maintained XenApp/XenDesktop production and test environments, including troubleshooting issues
Implemented, administrated and maintained Citrix Client, Configured and Managed NetApp SAN Storage
Installed, configure and support Microsoft Exchange Server, backups etc.
Installed, Configured, Administration of Patches & Firmware Updating of Windows Server & Client,
Windows, Firewall (Fortinet), Apple (IOS) up-gradation & Symantec End Point Protection.
Created, Configured & Maintained Business Email accounts using Microsoft Exchange and MS Office 365
Outlook and Archive backup (.PST, OWA), Outlook Issues and remedies.
Review and provide solutions to business requests and issues & performed end user training.
Troubleshoot Systems, applications on Servers & Clients and Skype for Business Issues.
SYSTEM SUPPORT ANALYST July 2016 – April 2018
CML Healthcare- Mississauga, Ontario
3
Provided day to day support to all End Users questions received via telephone calls, call-backs, emails,
Deployed patches, client upgrades, OS upgrades, applications packaging and deployment,
Installed, configure and support Windows 2002/2012 R2 servers, Active Directory.
Administrated Windows Server 2008 / 2012 / 2016
Configured DNS, WINS, FTP, DHCP, remote access & Terminal Server Services.
Installed, configure and support Microsoft Exchange Server, backups etc.
Created, Configured & Maintained Business Email accounts using Outlook in business environment.
Maintained, troubleshooted, administrated, managed user accounts and mailboxes on Microsoft Exchange Server.
Deployed & Managed ESX/ESXi 6.0 Servers & virtual servers using VMware vCenter 6.0.
Designed, Implemented, Tested and Maintained VMware Infrastructure using vSphere 6.0.
Created, Configured and Managed Virtual Machines, Hosts, Data stores, Clones, Templates & Snapshots.
Created, Configured & Maintained vMotion, Virtual Switch, VLAN in vCenter Server.
Patch management using VMware update manager for ESX servers.
Installed & published package applications from Citrix Server to Client Side.
Resolved technical problems with Local Area Networks (LAN) and other systems.
Maintained records including, statistical reports, inventories, technical documentation User/Email Id’s.
Co-ordinate service contracts with vendors providing IT support.
Managed the IT ticketing system to resolve issues, escalate tickets to helpdesk, and manage user expectations
through ticket status updates using "Remedy” Ticketing Tool.
Troubleshoot & resolve the Skype for Business Issues and Provide Client / Server Support to other branches.
IT SYSTEM ADMINISTRATOR July 2009 – June 2016
Al-HANOUF Group Riyadh, KSA.
Administrated & Maintained Server & Network Infrastructure.
Configured & Maintained HP ProLiant DL380 G7 Servers, Dell 2900 Edge Server
Configured & Maintained Cisco, HP, 3Com, Router, Switches & Wireless Access Points
Deployed ESX/ESXi 5.5 with multiple virtual machines.
Managed Virtual Servers using VCENTER.
Maintained VMware infrastructure using VSphere for multiple virtual machines.
Deployed Citrix XenApp on Client Side. & Deployed Citrix XenServer on Server Side.
Troubleshooted Systems, applications on Servers & Clients.
Administrated Windows Server 2003 / 2008 / 2012
Managed and Maintained Active Directory (AD) & Domain Controllers (DC).
Configured DNS, WINS, FTP, DHCP, remote access & Terminal Server Services.
Created & maintained User and group Accounts and Implementing Group and user account policies.
Configured Network security solutions ISA 2006.
Configured & Administrated Veeam Backup Server Solution
Configured Lenovo EMC Iomega ix4-300d 4-Bay Network Storage (8TB)
Managed & Configured Email service using Outlook in business environment.
Designed, maintained & Updated Company Website with CMS Content Management System.
Implemented, Configured & Maintained VPN Clients.
Administrated Symantec Endpoint Protection on server/client side & update patches.
Executed migration plans and system upgrades.
Designed, executed disaster recovery plans & Maintained daily backup.
Administrated, SQL Server 2005-2008 on various platforms
Implemented ERP Solution provided by Microtec System Solution in the Server side & Client side.
Installed, Configured & Maintained Biometric Attendance Machine & Reporting software
IT ADMINISTRATOR May 2006 - July 2009
Faysal Bank Limited Karachi, Pakistan
Installed & configure the System configuration, applications and troubleshooting,
Installed & setting up the network Infrastructure Configurations (DNS, WINS, DHCP).
Implement & Maintained Windows Active Directory 2003/ 2008
Provide Client / Server Support to other branches as they need.
Deployment of Symantec Antivirus End Point Protection in Server side and Client side.
Deployment of update patches, virus definitions across Network
Designed & Installation of Network security solutions like GFI etc.
Designed of Network and security proposals for the different co-operates.
Installed, Configured & Maintained Router, Switches & Wireless Access Point.
Worked on Banking Software “SYMBOL” Built on Oracle ERP,
Working on Oracle Business Intelligence (BI) and Data warehousing (DW).
Worked on LIMS (Leasing Installment Management System) Software (.Net Technology & SQL Server)
Worked on Western Union Software. (.Net Technology and SQL Server 2005)
Generated CNIC (Computerized National Identity Card) Verification report of all Clients from NADRA.
Generated Credit Report of all clients from (ECIB) Electronic Credit Investigation Brue.
Generated Loan Facility applied report of all clients from DATA CHECK.
Implemented & Maintained Backup and Recovery procedure.
Coordinate with Different departments &IT technical Persons for operational related issues.
MIS OFFICER Jan 2003 - May 2006
Data Home Karachi, Pakistan
Previously Worked with Data Home as' MIS Officer’ that involve:
Installed & configured the System configuration, applications and troubleshooting of Servers or PC etc.
Set up and configured Network configuration on Client side.
Installed, Maintained & Administrating Windows Server 2000 / 2003.
Provide Client / Server Support to other branches as they need.
Deployed of Antivirus Server side and Client side.
Deployed of update patches, virus definitions across Network
Performed Backup/Recovery procedure, ran script of all data related to individual & corporate customers
Installed, Maintained & Administrating database & application. (.Net Technology & SQL Server)
Coordinated with Host ISPs and Solution provider companies.
Daily, Weekly and Monthly reports regarding inventory, performance and issues.
Data Execution through Data entry operations
Prepared Monthly, Quarterly report to the organization.
Maintained inventory record of all the computer systems, accessories and software using in the organization
REFERENCES
Available on request.
TECHNOLOGIES
Virtualization & Cloud Infrastructure
VMware vSphere,
Citrix - XA/XD, MS Hyper-V,
MS-Exchange, SCCM, SCOM, SCVMM, Linux Cent - OS, Ubuntu & Windows Server, Dell and HP Servers, IDRAC, ILO
STORAGE & DATABASES
VMFS (DAS, SAN, iSCSI), File Storage (NFS), JBOD & Open filer. Oracle 9i &12i, SQL Servers & MS Access.
NETWORKING
Ethernet, LAN, WAN, VPN, Broadband, Fibre Optic, Radio Links, Access point, Telecommunication (Satellite), Switching, Routing, BT, Wi-Fi, WiMAX, UMTS, Terminal Services, VoIP.
OPERATING SYSTEM & SOFTWARES
Server Operating System
Windows Server 2008, 2012, 2016, 2019,2022
Clients Operating System
Win7, 8.1 & Win10, Linux Ubuntu, Apple MAC OS-X.
Microsoft Office Suite
Office 365, 2016/2013 & Open office.
3rd Party Software’s
Fortinet, Symantec, McAfee, Adobe Acrobat, Camtasia, Flash Corel-draw, CADCAM, 3D MAX & Adobe Photoshop.
HARDWARE
Scanner, Printers, Photocopier, Fax Machines, Projector, IP Telephony, PBAX System, Biometrics, Tape devices, Blade & Standalone Servers with Peripherals