| Resume alert | Resumes 1 - 10 of 31 |
Customer Service Relationship
Bethlehem, PA
... Supply Chain Management Associate March 2019 - July 2020 ThermoFisher Scientific, Breinigsville, PA • Delivered proactive helpdesk support, strengthening relationships with internal and external clients. • Managed drug supply chain shipments, ... - Mar 24
... Supply Chain Management Associate March 2019 - July 2020 ThermoFisher Scientific, Breinigsville, PA • Delivered proactive helpdesk support, strengthening relationships with internal and external clients. • Managed drug supply chain shipments, ... - Mar 24
Software Development Asset Management
Allentown, PA
... Visual Studio, MS Office, Client Script/Calling server side, code using Glide Ajax in Client Script ServiceNow Tools ServiceNow, Helpdesk, Customer Service Management, Change management, Asset Management, ITSM, ITIL,ITBM, CMDB, Office 365, Incident ... - Feb 13
... Visual Studio, MS Office, Client Script/Calling server side, code using Glide Ajax in Client Script ServiceNow Tools ServiceNow, Helpdesk, Customer Service Management, Change management, Asset Management, ITSM, ITIL,ITBM, CMDB, Office 365, Incident ... - Feb 13
Project Management Data Entry
Allentown, PA
... Troubleshoot advanced helpdesk issues submitted by user community. IBM, Piscataway, NJ October 2005 - July 2006 Excel VBA / Access Application Programmer / Data Analyst Provided MS Excel reporting application / automation development. Developed MS ... - 2023 Dec 07
... Troubleshoot advanced helpdesk issues submitted by user community. IBM, Piscataway, NJ October 2005 - July 2006 Excel VBA / Access Application Programmer / Data Analyst Provided MS Excel reporting application / automation development. Developed MS ... - 2023 Dec 07
Customer Service Data Entry
Allentown, PA, 18103
... Domino Technologies Harrisburg, PA Feb 2016 Aug 2016 IT Helpdesk \ Pennsylvania Treasury Department Provide software support for various applications including Microsoft Office 2007,2010,2013 and 365 / Windows Operating System, XP, Vista, Windows 7, ... - 2023 Oct 06
... Domino Technologies Harrisburg, PA Feb 2016 Aug 2016 IT Helpdesk \ Pennsylvania Treasury Department Provide software support for various applications including Microsoft Office 2007,2010,2013 and 365 / Windows Operating System, XP, Vista, Windows 7, ... - 2023 Oct 06
Support Specialist Client
Frenchtown, NJ
... NJ (now StayInFront) (1995 - 1998) ●Updated and maintained client databases ●Responsible for client field and office helpdesk calls ●Prepared custom reports for clients ●Tested sales force automation software ●Tested and loaded client data into ... - 2023 Sep 05
... NJ (now StayInFront) (1995 - 1998) ●Updated and maintained client databases ●Responsible for client field and office helpdesk calls ●Prepared custom reports for clients ●Tested sales force automation software ●Tested and loaded client data into ... - 2023 Sep 05
Active Directory Server Administrator
Fleetwood, PA
... Advised IT department on methods of automation, push technology/package creation to decrease helpdesk calls. Redesigned all computer images using Symantec Ghost for NT/Mac environment Performed all phases of testing in Windows 2000, Windows XP, ... - 2021 Jun 01
... Advised IT department on methods of automation, push technology/package creation to decrease helpdesk calls. Redesigned all computer images using Symantec Ghost for NT/Mac environment Performed all phases of testing in Windows 2000, Windows XP, ... - 2021 Jun 01
Exchnage 2010
Allentown, PA
... Utilized helpdesk ticketing system to verify the fallout from the migration and planned accordingly. Responsible for Management Pack Development of SCOM 2012. Acted as the point of escalation for all other Exchange migration issues, disaster ... - 2021 Apr 20
... Utilized helpdesk ticketing system to verify the fallout from the migration and planned accordingly. Responsible for Management Pack Development of SCOM 2012. Acted as the point of escalation for all other Exchange migration issues, disaster ... - 2021 Apr 20
Software tester & QA analyst
Bethlehem, PA, 18017
... Studio Pentamation, Inc (later, Sungard Pentamation) 01/1996-08/2006 Level 1 Helpdesk Analyst Received incoming support ticket requests, researched them, developed and applied resolution or escalated to the appropriate teams for resolution. ... - 2018 Dec 12
... Studio Pentamation, Inc (later, Sungard Pentamation) 01/1996-08/2006 Level 1 Helpdesk Analyst Received incoming support ticket requests, researched them, developed and applied resolution or escalated to the appropriate teams for resolution. ... - 2018 Dec 12
Design Engineer Manager
Easton, PA
... • Staffed SQL developers, DBA’s, Siebel and Visual Basic developers to implement and configure the client’s Enterprise CRM • Filled 5 critical network design engineer positions (CCNP Level) and added additional helpdesk support analysts to call ... - 2018 Sep 04
... • Staffed SQL developers, DBA’s, Siebel and Visual Basic developers to implement and configure the client’s Enterprise CRM • Filled 5 critical network design engineer positions (CCNP Level) and added additional helpdesk support analysts to call ... - 2018 Sep 04
Life Insurance Manager
Allentown, PA
... – January 2013 Responsible for Requirements and testing of projects assigned to the Retirement project lineup Student Helpdesk Technician Lehigh Carbon Community College – Schnecksville, PA September 2010 – April 2012 Provided networking/desktop ... - 2018 Mar 15
... – January 2013 Responsible for Requirements and testing of projects assigned to the Retirement project lineup Student Helpdesk Technician Lehigh Carbon Community College – Schnecksville, PA September 2010 – April 2012 Provided networking/desktop ... - 2018 Mar 15