Life Insurance Manager
Resume:
DANIEL FOX
*** ***** **** ***, **********, PA ***88 610-***-**** ********@*****.*** Linked-In
SUMMARY
-Highly motivated IT professional with over 5 years of experience. Able to learn and master new technology quickly.
-Proven success in both team and self-directed settings with a drive to learn and implement new technology.
-Proficient .NET and UNIX application developer
-Key focus on Retirement 401(K) Line of Business applications
-Lead and Delivered strategic infrastructure upgrades including Windows Server, MS SQL Server, and Oracle technologies
-Provided 24/7 support, including disaster recovery capabilities
-Experience in leading and working in vendor based support models.
-Experience in writing Support documentation as well as Business and Functional Requirements
COMPUTER SKILLS
Certifications
CompTIA A+
Systems
AIX 6, 7, Linux (SUSE & RHES), Windows 7, 8.1, 10, Server 2003 - 2016, Mac OS X 10.7 – 10.11
Languages
Basic Java 7, .NET 3.5 and up (C++, VB, C#), PL/SQL, Unix Shell Scripting, PowerShell, Windows Batch Scripting, Fundamental Perl
Databases
Sybase ASE 15.0, MS SQL Server 2005, 2008 and 2012, Oracle 11g and 12c
Software
MS Project, Visio, Office 365, Lotus Notes, Visual Studio 2010 - 2015, SSMS, Eclipse, Oracle SQL Developer, Embarcadero DBArtisan, IIS, Apache, FileNet, FIS Omni Products, Novell Access Manager, HP VuGen 12
Tools / Utilities
HP BSM, HP Operations Manager, Serena Dimensions, App Dynamics, Control-M, Service-Now, Serena TeamTrack, SailPoint, TFS, Dynatrace. Docker, Urban Code Deploy
EXPERIENCE
Software Developer I – IT – RP Development / WebCOE
Ameritas Life Insurance Corporation July 2017 – March 2018
Served as a support lead for the 401(k) application portfolio. Worked with multiple offshore teams
Managed the support portfolio for the entire Guardian RP 401(k) application portfolio.
Worked to migrate the data from the Guardian administrative systems to the Ameritas equivalent systems
Serves as a DevOps Engineer for the WebCOE. Responsibilities include Dynatrace monitoring configuration, application deployments and Docker service construction.
Technical Support Specialist I / Application Developer – Production Support Services
Guardian Life Insurance Company of America January 2014 – July 2017
StarPoint Solutions @ Guardian Life Insurance Company of America June 2013 – January 2014
Workforce Opportunity Services @ Guardian Life Insurance Company of America January 2013 – June 2013
Served as a support lead for the 401(k) application portfolio. Worked with multiple offshore teams
Managed the support portfolio for the entire 401(k) application portfolio.
Equity Change Control / Associate Business Analyst
Workforce Opportunity Services @ Guardian Life Insurance Company of America July 2011 – January 2013
Responsible for Requirements and testing of projects assigned to the Retirement project lineup
Student Helpdesk Technician
Lehigh Carbon Community College – Schnecksville, PA September 2010 – April 2012
Provided networking/desktop support and account maintenance
Earned commendations for team work, flexibility, and work excellence in providing IT support to students and faculty
EDUCATION
Bloomsburg University of Pennsylvania Bachelors of Applied Science – Technology Leadership
Bloomsburg, PA @ Remote June 2018
Lehigh Carbon Community College Associates of Applied Science – Networking Technology
Schnecksville, PA December 2012
Penn State University – Lehigh Valley Certification: Software Development Life Cycle
Allentown, PA January 2012
DANIEL FOX
204 North Best Ave, Walnutport, PA 18088 610-***-**** ********@*****.*** Linked-In
REFERENCES
Christina Henderson, Production Manager III
Guardian Life Insurance Company of America
6255 Sterners Way
Bethlehem, PA 18107
**************@****.***
Relationship: Worked under Tina as a support lead for production support at Guardian Life Insurance Company from January 2013 to current
Peter Atwater, VP - QA & Production Support
Guardian Life Insurance Company of America
7 Hanover Square
New York, NY 10004
*************@****.***
Relationship: VP in charge of Enterprise Production Support while I worked at Guardian from January 2014 to current date
Shailendra Prajapati, Developer II
Guardian Life Insurance Company of America
6255 Sterners Way
Bethlehem, PA 18107
********************@****.***
Relationship: Worked with Shailendra as support lead counterparts at Guardian Life Insurance Company from January 2013 to current
Anthony Amato, Director of Academic Operations
Workforce Opportunity Services
475 Riverside Drive, Suite 1350
New York, NY 10115
*******.*****@******.***
Relationship: Anthony was my CSR while I was a consultant with WOS from July 2011 to June 2013.
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