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Resumes 71 - 80 of 5536 |
Arlington, VA
... •Routinely exceed call-handling goals, closing an average of 35 calls daily (25% above quota) with an 85% first-call resolution ratio and an average talk-time of 8.5 minutes -- well below 10-minute goal. •Responsible for answering incoming inquiries ...
- Jun 04
Washington, DC
... — Proficient February 2023 Understanding and applying mechanical concepts and processes Full results: Proficient Delivery driver — Proficient February 2023 Interpreting instructions or signs and solving problems Full results: Proficient Basic ...
- Jun 03
Ashburn, VA
... Hands on experience with ticketing tools such as Remedy and Quick base and in big corporation with cluster environment experience. Large Application Maintenance & Support (L2&L3). Experience in profiling and analyzing application performance. Web ...
- Jun 03
McLean, VA
... Provided support and guidance by informing, educating, and advising members in financial and technical circumstances in a call center environment. Dillard’s Junior Department Manager Richmond, VA 2016 – 2017 Oversaw operations of the department ...
- Jun 03
Herndon, VA
... Project 2: NCM-FV is a Nuisance Call Management application for future voice technologies. Application will allow customer to manage their incoming calls and divert calls that they consider as “Nuisance Calls” to a Junk mailbox that is separate to ...
- Jun 03
Washington, DC
... Provided on-call support for critical business issues related to all computer systems. Engaged end users and answered questions via email, phone, website live chat and in forums. Provided Tier 1 IT support to non-technical internal user’s personnel ...
- Jun 03
Leesburg, VA
... Maintained keen understanding of fleet safety and Department of Transportation (DOT) regulations to promote operational excellence. ●Built top-performance talent-pipeline by overseeing hiring and talent development initiatives. ●Enhanced branch and ...
- Jun 03
Ashburn, VA
... 1993 to June 1995 Skills • Outlook • Administrative Assistant • Scheduling • Receptionist • Office Management • Office Management • Clerical Experience Certifications and Licenses Driver's License Notary Public VA October 2015 to October 2021
- Jun 02
Washington, DC
... requests and compliments, provide service recovery, and document the nature of the call on the Patient Relations’ Case Report •Organize and maintain patient relation files for easy access Home Health Aide 10/09 - 10/10 Health Management Inc. ...
- Jun 02
Springfield, VA
... 04/2020 to 02/2022 Technical Recruiter Scout Solutions Managed sourcing, candidate assessments, screening and submittals to our clients Conducted requisition intake call for new openings Highly proficient in candidate interviews by phone, video and ...
- Jun 01