Director of Franchise Business Development

JONATHAN FITCH

Springfield, VA *****

703-***-**** - ********@*****.***

PROFESSIONAL SUMMARY

Results-Oriented Business Development Professional with 10+ Years of experience leveraging strong communication and market knowledge to drive business growth through strategic lead generation. Ability to identify high-value opportunities, build strong relationships with key decision-makers, and negotiate win-win agreements. Expertise in client relationships, market research, and financial modeling. A passionate and driven professional with a track record of exceeding goals and client expectations. SKILLS

Project Management

Business Development

Real estate and market analysis,

contract negotiation and sales cycle

Identify and implementation of new

lead generation channels

Recruitment and retention strategies

Client relations

Interviewing/screening

Web-based sourcing & talent

assessment

WORK HISTORY 10/2022 to Current Director of Franchise Business Development Fransmart Franchise Development – Old Towne Alexandria

Creating Gantt charts for new projects with KPIs, proposed budgets, scope of work and project timelines

Secured and onboarded new franchisee's, resulting in opening/development of 60+ new locations across the U.S.

Developed and implemented comprehensive franchise development plans, including strategic growth plans, market real estate, financial modeling strategies.

Negotiated and finalized franchise agreements, ensuring mutually beneficial partnerships between Fransmart and franchisees.

Formed strategic partnerships and connected with potential clients to drive business development.

10/2015 to 10/2022 Task Force Operations Manager

McCormick & Schmick's

Task Force Operations Manager and mentor other to Operations Managers and their locations

HR Compliance officer for DMV area - reviewing programs, company policies, and advising management/team members on risk assessments for 30+ managers / 300+ team members Acquisition PIC during JCS/BHT acquisition

Sourced, recruited, trained, and now managing/leading a staff of 65+ employees, four assistant managers, and four key managers

Special Project manager initiatives for the DC market

Conducted annual reviews for General Managers, Executive Chefs, asst manager and supervisors.

04/2020 to 02/2022 Technical Recruiter

Scout Solutions

Managed sourcing, candidate assessments, screening and submittals to our clients

Conducted requisition intake call for new openings

Highly proficient in candidate interviews by phone, video and in-person

Conducted up to 35-40 cold calls a day

Helped refine the recruiting process to ensure that it was effective and efficient for both the recruiting team and the candidate's workflow experience

Partnered with the hiring manager to create a detailed and appealing job description for open roles posted on their portal

Referred candidate resumes to customer account managers for evaluation and submission.

04/2008 to 10/2015 General Manager / Assistant Regional Manager Logan's Roadhouse, Inc

Sourced, trained and recruited staff of 100+ employees, four assistant managers and four key managers

Decreased turnover from 180% to 68% through rigorous hiring process

Established annual financial goals and budgeted targeted sales for the DMV region overseeing 5 locations

Established relationships with local non-profits that resulted in $20K contributions and increased store revenue

Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency

Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

07/2003 to 03/2008 General Manager

Chili's Bar and Grill

Drove year-over-year business growth while leading operations, strategic vision and long-range planning

Maximized efficiency by coaching and mentoring 10 personnel on leadership principles, industry practices, company procedures and Aloha system

Coordinated leadership workshops to educate team members on best practices to optimize productivity.

EDUCATION

Northern Virginia Community College - Annandale, VA CERTIFICATIONS

PMP - IFA

International Franchise Association - (IFA)

Certified Franchise Expert - (in progress)

Sales Management & Compliance Program

Foundations of Franchising

Franchise Marketing Certificate

ThePowerMBA - Sales and Marketing strategies

Dale Carnegie -

How to Win Friends and Influence Others in Business

Effective Communications and Human Relations

John Maxwell - Leadership Development program: Guest Experiences and Loyalty

Jim Sullivan - Multi-Unit Management program

Chip Ecelberger -Team Motivation and Engagement

Executive Leadership and Mentorship - LANDRY'S

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