Information Technology Production Support
Resume:
SRINIVAS CHUKKA
*****************@*****.***
https://www.linkedin.com/in/srinivas-splunk/
PROFESSIONAL SUMMARY:
** ***** ** *********** ********** in Information Technology as System Administration and Splunk Engineer, Production support, UNIX shells scripting.
Certified Splunk User & Power User.
Experience in Splunk 5.x, 6.x, 7.x & 8.x product, Distributed Splunk architecture and components including search heads, indexers, forwarders, etc.
Prepared, arranged, and tested Splunk search strings and operational strings.
Moved applications from Splunk v5 to v6, v6 to v7 and v8.
Created and configured management Splunk reports and dashboards for various applications.
Expert in installing and using Splunk apps for Unix and Linux (Splunk nix) & Linux scripting (SH, BASH, KSH).
Resolved Splunk configuration-based issues in coordination with infrastructure support teams.
Maintained and managed assigned systems, Splunk related issues and admin for an SH cluster and idx cluster environment.
Create and design custom visualizations using Java script, CSS, and D3 JS.
Expertise in creating accurate Splunk reports, Dashboards, Visualizations and Pivot tables for the business users and advance Splunk search and Visualization in Splunk enterprise. Scripting and development skills (Perl, Python, Java) with strong knowledge of regular expressions.
Good Knowledge on Configuration files (CLI) in Splunk (Props.conf, Transforms.conf, Output.config).
Experience in creating Access controls, to user by creating AD (Active Directory) groups power and user groups.
Experience using and configuring the Distributed Management Console (DMC).
Installed, tested, and deployed monitoring solutions with Splunk services and deployment Server Topologies in Splunk.
Ability to quickly explore, examine and understand complex security problems and how it affects a customer’s business.
Working experience on Integrating Splunk with Windows Active Directory and LDAP and Data consolidation for LDAP users.
Experienced as a Web Developer in developing web applications using JavaScript, HTML, CSS, JSP, REST, JSON, AngularJS, Node.js, Backbone, jQuery, WCAG, and Ajax.
Managed daily and weekly data volume in terabytes.
Expert in Installation and configuration of Apache, Tomcat / WebLogic on Linux.
Health and availability check of logs and devices in various environments.
Self-motivated and self-educating, with a sense of professional commitment to deliver quality services with a sense of urgency.
Ability to handle multiple tasks concurrently.
Hands on experience in Docker and Kubernetes.
Hands on experience with ticketing tools such as Remedy and Quick base and in big corporation with cluster environment experience.
Large Application Maintenance & Support (L2&L3).
Experience in profiling and analyzing application performance.
Web /Application Server Tomcat, Apache, WebLogic.
Ability to work in a flexible environment where requirements and procedures continuously evolve.
Good writing and communication skills, self-motivated with a high degree of attention committed to work and have sound leadership qualities.
Experience in configuring, implementing, and supporting Splunk Server Infrastructure across AWS, Windows, UNIX, and Linux.
Experience with Splunk Searching and Reporting modules, Knowledge Objects, Administration, Add-On’s, Dashboards, Clustering and Forwarder Management on AWS Environment.
Strong communication skills regarding active listening, probing, change management and getting results through influencing.
TECHNICAL SKILLS:
Log Monitoring Tools Splunk v9, 8, 7.3.4, 6.0.2/1.
Operating Systems Red Hat Linux ES 4, 5 and 6,8,9 Solaris 10, Windows 2K, 2008, 2012, AIX 7, HP-UX 11.23.
Windows administration (Windows Server 2012R2, Windows Server 2016).
Scripting Tools Shell, Perl, Python, Ruby.
Office tools like Excel, Visio, PowerPoint, Word, Access, Outlook.
Application servers JBoss AS 5.x, 6.x, 7.x and JBoss EAP 5.x, 6.x.
Tools: Bit-Bucket, Puppet, JIRA, ServiceNow, Ansible.
Unix - Red Hat Enterprise 6.x & 7.x – Shell & Perl Scripting.
Web Servers Apache(httpd), Apache Tomcat and Apache http server.
E-Mail servers Sendmail, Postfix, Zimbra.
Networking DNS, DHCP, TCP/IP, SMTP, LDAP.
Database Oracle 8i/9i/10g, DB2, MS SQL Server […] and Sysbase.
Virtualization tools VMWare, VSphere.
PROFESSIONAL WORK EPERIENCE
TIAA, Charlotte, NC Mar23 – Till Date
Role: Sr Splunk Engineer
Responsibilities:
Expertise in creating accurate Splunk reports, Dashboards, Visualizations and Pivot tables for the business users and advance Splunk search and Visualization in Splunk enterprise.
Scripting and development skills (Perl, Python, Java) with strong knowledge of regular expressions.
Expertise with Splunk UI/GUI development and operations roles.
Creating Advanced Dashboards and providing different access levels as per the need, educating the users to use Splunk Search effectively.
Helped the client to set up alerts for different types of errors.
Maintain or bring in industry standards in network and storage solutions.
Health and availability check of logs and devices in various environments.
Implement, document, configure, write queries, develop custom apps, support Splunk Indexers, Indexing and Field extractions using Splunk IFX, Forwarders, light weight forwarders and Splunk web for Splunk 5.x or search heads for Splunk 5.x/ 6.X.
Implement data retention policy (HOT/WARM/COLD).
Communicate with peers and supervisors routinely, document work, meetings, and decisions.
Developed scripts (Python, JavaScript, etc.) as needed in support of data collection, reporting, and presentation requirements.
Integrated Splunk with Xmatters for the alert’s automations.
Analyze technical diagrams of cloud-hosted solutions to identify areas for improvement and optimization.
Work with stakeholders to provide security solutions that support their business requirements.
Designing, scaling out, and maintaining our AWS Cloud-based infrastructure and writing code to develop and maintain systems which powers Splunk cloud services hosted in the public cloud.
Integrate Service Now with Splunk to create the Incidents from Splunk.
Worked on Splunk DB Connect configuration for Oracle, MySQL,MSSQL,DB connect, experience with kvstore and data modeling & experience in writing T-SQL Queries, Joins.
Integrated ServiceNow with Splunk to generate the Incidents from Splunk.
Knowledge of monitoring and configuration management tools (Cloudwatch, CloudTrail, Ansible, GuardDuty, Chef, Puppet, etc.)
Follow Agile development practices and SDLC; collaboratively work across multiple teams including gathering requirements from business users and implementing Splunk development through Sprints (2 weeks).
Real time Alerting and dashboard creation/Data analysis on case-to-case basis on Splunk Search Head.
Setting up clustering and pooling of indexers and Search heads Splunk S.O.S. monitors and reports to proactively detect and resolve issues before occurring.
Involved in helping the UNIX and Splunk administrators to deploy Splunk across the UNIX and windows environment.
Making and overseeing application, Create client, part, Permissions to information object.
Environment: Splunk 9.2, Splunk ITSI, Tomcat, F5 Load Balancers, REST, Apache HTTP server, Red Hat Linux, LDAP, JDBC, HP Site scope, ODBC, JSON, JDK, J2EE, Python, XML, Perl, Oracle, MS SQL Server, SQL, Solaris.
Department of Veterans Affairs, Washington, DC Sep22 – Mar23
Role: Sr. Splunk ITSI/System Architect
Responsibilities:
Experience with Splunk Searching and Reporting modules, Knowledge Objects, Administration, Add-On’s, Dashboards, Clustering.
Created multiple KPI’s and tuned up the existing KPI’s, made changes to the existing searches and improved the visualizations.
Worked as admin on JIRA tool, customized the dashboard on team’s requirement.
Ensuring the use of technology/standard is consistent with VA policies and standards, including Federal Information Processing Standards (FIPS).
Ensuring sensitive data is properly protected in compliance with all VA regulations, all instances of deployment using this technology should be reviewed by the local ISO (Information Security Officer) to ensure compliance with VA Handbook 6500.
Administration of Splunk Enterprise instances in both Classified and Unclassified environments.
Create multiple Glass tables to show the health of various applications.
Provide localized governance to ensure consistency and compliance across systems.
Management of organizational log and metrics inputs and associated documentation.
Management of services in Splunk IT Service Intelligence premium add-on.
Proficient in identifying data flows, system thresholds, and data sources to create glass table requirements for visualizing business processes.
Collaborates within the Scaled Agile Framework (SAFe) methodology to support agile development processes.
Splunk Enterprise Splunk ITSI with core data management experience.
Provides recommendations for improving technical applications and analyses, while also specifying the necessary materials, equipment, and supplies for the successful completion and implementation of technical projects.
Ensure proper configuration of cloud resources to maintain system security and efficiency.
Providing support to organization Splunk users regarding writing searches.
Experience participating in and supporting an Architectural Review Board for systems that operate in a cloud hosted environment.
Assist organization Splunk users with data visualization by creating dashboards when needed.
Troubleshoot issues related to searching, licensing, and errors.
Geico, Rockville, Maryland Mar22 – Aug22
Role: Sr. Splunk/ITSI Architect
Responsibilities:
Create and configure management Splunk reports and dashboards for various applications, managing users and Implement Change Requests.
Examine and understand complex security problems and how it affects a customer’s business.
Splunk Enterprise Splunk ITSI with core data management experience.
Provided L1/L2 training and support for Splunk and ITSI.
Experience in implementation of Glass Tables via ITSI is Needed.
Create multiple Glass tables to show the health of various applications.
Created multiple KPI’s and tuned up the existing KPI’s, made changes to the existing searches and improved the visualizations.
Experience with Infrastructure as Code using Azure Resource Management Templates, AWS Cloud Formation Templates, HashiCorp Terraform.
Administering Splunk and Splunk Apps to include developing new/custom Apps to perform specialized functionality.
Onboarded data from various sources such as (syslog/HEC/UF).
Application Performance Monitoring - Using Dynatrace APM tools to optimize application performance and identify performance bottlenecks in web applications and provide solutions.
Worked on different dashboards to show the health for the higher-level management.
Create Dashboard Views, Reports. lookups and Alerts for events and configure alerts.
Ally Financial Inc, Detroit, MI Mar18–Mar22
Role: Sr. Splunk Administrator
Responsibilities:
Architecting and deploying clustered/distributed Splunk Enterprise 7. x implementations to large, complex customers.
Health and availability check of logs and devices in various environments.
Create data retention policies and perform index administration, Data analysis on case-to-case basis on Splunk Search Head, maintenance, and optimization.
Extensive experience in configuring, implementing, and supporting Splunk Server Infrastructure across AWS, Windows, UNIX, and Linux. Experience with a variety of operating systems protocols and tools, depending on the type of platform or application to be administered.
Responsible for administering, maintaining, and configuring a 24 x 7 highly available, Splunk apps for production portal environment.
Created Apps for Security Engineering Team for Dashboards of Dashboard.
Integrating data sources like REST APIs, SOAP, Database and Log files.
Migrated all knowledge objects from on-prem to AWS.
Knowledge of creating and optimizing lookups (automatic/Kvstore) for querying and correlating data.
Integrating Splunk with a wide variety of legacy data sources and industry leading commercial security tools that use various protocols.
Implemented Splunk app and add-on development and deploying Splunk architecture.
Upgrade and Optimize Splunk setup with new discharges.
Excellent communication and interpersonal skills.
Responsible for administering, maintaining, and configuring 24x7 highly available, Splunk apps for production portal environment.
Configuration of AWS resources such as S3 buckets, Load Balancers, Security Groups, and IAM Roles and Policies
Experience in Masking techniques for security data (PII) by writing regex in props.conf.
Create Dashboard Views, Reports. lookups and Alerts for events and configure alerts.
Upgraded Splunk Enterprise from 6.x to 7.3.4.
Configured Cribl LogStream to Receive Splunk TCP Data.
Configure Cribl as an Elastic listener & Splunk Outputter.
Installing the Cribl App for Splunk on an SH
Onboarded cloud logs (AWS, GAIA) using HTTP EVENT COLLECTOR (HEC) and experienced with onboarding Syslogs into Splunk.
Implement data retention policy (HOT/WARM/COLD).
Builds and deploys dokerize containers to Kubernates/Openshift 3.2 Pass infrastructure.
Familiarity with data models such as Network Traffic, Web, Endpoint, Certificates, and Alerts
Experience with Splunk database connections to middleware applications like Logstash and Elasticsearch engines.
Experience in integrating with application logs and aggregators such as SyslogNG.
Experience in implementation of Glass Tables via ITSI is Needed.
Administering Splunk and Splunk Apps to include developing new/custom Apps to perform specialized functionality.
Expertise in onboarding business-critical data, building custom TAs and apps, and expanding indexer clusters.
Streamline troubleshooting and monitoring workflows by sending infrastructure data from Splunk App for Infrastructure (SAI) into Splunk ITSI.
A reference implantation for running a continuous deployment pipeline with Jenkins and Jenkins workflow on Kubernetes.
Using Docker in Environment variables, Configuration files, Option types and Strings & integers.
Get a holistic view of IT and business performance. Search and analyze across all layers of the IT stack and drill into the raw infrastructure logs or metrics for advanced troubleshooting.
Expertise with Splunk UI/GUI development and operations roles.
Implemented SSL certs for sending data using secure encryption from one data center to another.
Installation and configuration of Splunk apps to onboard security data sources into Splunk.
Installing and configuring Splunk Forwarder on both Windows and Linux servers.
Environment: Splunk 6.1.3, Splunk 7.3.4, F5 Load Balancers, REST, Apache HTTP server 2.4, Red Hat Linux 6.x, Python, SQL Server 2008R2, Service Now, Power Shell, RedHat Linux, TCP, SNMP, DNS.
Homesite Insurance Company, Boston, MA July16 – Sep17
Role: Hadoop / Splunk developer
Responsibilities:
Responsible for building scalable distributed data solutions using Hadoop.
Responsible for cluster maintenance, adding and removing cluster nodes, cluster monitoring and troubleshooting, managing, and reviewing data backups and Hadoop log files.
Developing custom web application solutions for internal ticket metrics reporting.
Designed front-end applications, user interactive web pages using web technologies like HTML, XHTML, and CSS.
Developed and maintained internal web applications implemented using classic ASP and ASP.NET, Microsoft SQL, SNMP, XML, CSS, HTML and Python.
Exploring the application of machine learning algorithms on new computer architecture.
Continuous monitoring and managing the Hadoop cluster through Cloudera Manager
Worked on Big Data Integration and Analytics based on Hadoop, SOLR, Spark, Kafka, Kinesis, Storm, and web Methods technologies.
Develop and maintain System Security Plans and related documentation for each supported network/system.
Created and configured management Splunk reports and dashboards for various applications.
Ensure that system security is implemented during all phases of the system’s life cycle.
Ensure systems recovery processes are monitored and all security features reinstated.
Provided regular support guidance to SPLUNK project teams on complex solutions and issue resolution with the objective of ensuring best fit and high quality.
Implementation and Management of SIEM technologies, preferred SPLUNK, Enterprise Security App.
Populated HDFS and Cassandra with huge amounts of data using Apache Kafka.
Environment: Hadoop, MapReduce, Bootstrap, HDFS, Hive, Java, SQL, Cloudera Manager, Spark, AWS, Cassandra, Pig, Sqoop, Oozie, Storm, Windows Azure, Azure SQL Database, Teradata, PL/SQL, MySQL, NoSQL, Elastic Search.
Etica IT, Hyderabad, India Jun11 – Oct14
Role: Web Developer
Responsibilities:
Interacted with the business users to gather requirements, created User Interface (UI) to gather and validate user requirements and communicate with Business Layer by using HTML, JSP and Servlets.
Experience working with the most recent version of Drupal and external plug-ins available for Drupal.
In-depth knowledge of Drupal security patches, Drupal framework, prior versions, upcoming upgrades and Cron jobs scheduling.
Used MS Dynamics CRM 2011 to customize system components such as forms, views, entities, attributes, and relationships.
Designed/modified Images/Banners as per the client requirement using Adobe Create Suite.
Used JavaScript cookies concept to remember information about the user.
Developed dynamic e-mails using JavaScript, and hand coding of HTML 5, XHTML, and CSS 3.
Using JIRA to track UI tasks for each sprint iteration.
Developed html views with HTML, CSS, and JSON.
Involved in enhancement of existing application, created HTML navigation menu that is role based wherein menu items changes dynamically based on the values derived from the database in the form of XML.
Environment: JavaEE, Drupal CMS, HTML, AJAX, Adobe Dreamweaver, Adobe Photoshop, PHP, JavaScript/DHTML, CSS, JQuery, XML, JSP, Oracle, JDBC, PL/SQL, DOM, PHP.
Educational Background:
Bachelor of Technology in Computer Science and Information Technology from JNTU, Hyderabad, India, 2011.
Master of Computer Science & Engineering from NPU, California, 2016.
Master of Science in Information Technology Management, Campbellsville University, KY, 2019.
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