Jersey City, NJ
... Center, Figma, Selenium, JUnit Professional Experience Software Engineer Intern Oct 2025 – Present Pervaziv AI San Francisco, USA – Developed a browser extension that captures webpage context and enables in-browser chat interface to act on it. ...
- Dec 06
Hialeah, FL
... PROFESSIONAL EXPERIENCE CVS Health Chat Support Associate .Remote — July 2023 – April 2025. ● Delivered prompt, accurate, & empathetic solutions to customer inquiries in a high-volume chat environment. ● Maintained a customer satisfaction rate ...
- Dec 06
Austin, TX
... scheduling • Direct sales • Phone etiquette • Stocking • shipping and receiving • Coaching • Customer communication • Live chat • Patient treatment • Customer retention • Child & family counseling • Human resources • Warehouse experience • Time & ...
- Dec 06
Chennai, Tamil Nadu, India
... Skill Lync Technical Content Writer 2022 - 2023 Handled customer queries and service requests via email and chat platforms, ensuring timely and accurate resolution. Maintained high standards of written communication while adhering to company ...
- Dec 06
Jersey City, NJ
... Staff training • De-escalation techniques • Building rapport • Technical support • Quality control • Clerical support • Live chat support • Filing • Dispute resolution • Customer education • Product sales • Product and service solutions • Multi-line ...
- Dec 05
Denver, CO
... Managed a high volume of customer interactions (advertisers and agencies) via email and chat, consistently exceeding established QA standards and operational KPIs (Tier 2 Certified). Drove customer satisfaction and improved service quality by ...
- Dec 05
Plantation, FL
... Customer Service Specialist Seaside Billing & Support Services — Pompano Beach, FL (2021 – 2023) • Delivered top-tier support to customers via phone, email, and chat platforms. • Resolved customer issues promptly while maintaining professionalism ...
- Dec 05
Albany, OR, 97321
... • Instrumental in on boarding a new phone, email, and chat system, LiveOps, and IVR system. • Complete revision of training manual to reduce training period by 60%. Restructured Employee Incentive programs. • Directed the on-boarding of third-party ...
- Dec 05
Dallas, TX
... & Approvals, Reports, Dashboards, Custom Objects, Custom Tabs, Email Services, Sales cloud, Security Controls, Sandbox data loading, Data Loader, SQL, and Eclipse IDE Plug-in, Git-Hub, Feature branching, IM, Code-ship, Sublime for coding, Hip-chat. ...
- Dec 05
Albany, NY
... • Responsible for the training and integration of agents on to the floor • Responsible for providing mentor support to all new hires pre -and -post training • Worked as a team lead to provide support through the use of internal chat tools ...
- Dec 05