Aspiring Software Engineer with Cloud & SC Skills

Jyothsna Lade

+1-510-***-**** *************@*****.*** linkedin.com/in/jyothsna-lade

Education

New Jersey Institute of Technology Aug 2023 – May 2025 Master of Science in Computer Science Newark, NJ

– Coursework: Data Structures and Algorithms, Operating Systems, Database Systems, Cloud Computing, Machine Learning, Big Data, Distributed Systems, Web Technologies, Data Mining, Systems Architecture Technical Skills

Salesforce Technologies: Object Manager, Record Types, Page Layouts, Lightning App Builder, Flow Builder, Validation Rules, Duplicate Rules, Reports & Dashboards (Custom Report Types, Formulas), Permission Sets/Groups, Field-Level Security (FLS), Organization-Wide Defaults (OWD), Sharing Rules, Restriction Rules, Data Loader, Change Sets, SOQL, Apex, Lightning Web Components, OmniStudio (FlexCards, OmniScripts) Programming Languages: Python, Java, C++, JavaScript, TypeScript, HTML/CSS Databases: MySQL, PostgreSQL, Oracle, RDBMS, SQL Developer Distributed Systems & Workflow: Apache Airflow and Spark, CI/CD Pipelines, CATS, Playwright Cloud Platforms & DevOps: AWS (EC2, Lambda, S3, IAM, SNS, SES, CloudWatch, Athena), Docker, Azure Developer Tools: Git, Postman, Jira, Workbench, Agile Designer, DevOps Center, Figma, Selenium, JUnit Professional Experience

Software Engineer Intern Oct 2025 – Present

Pervaziv AI San Francisco, USA

– Developed a browser extension that captures webpage context and enables in-browser chat interface to act on it.

– Implemented multi-browser support for Chrome, Firefox, and Safari using Manifest V3 and the safari-web-extension-converter through Xcode 26.0.1.

– Created automated build scripts and standardized manifests for each browser platform to simplify deployment.

– Collaborated with cross-functional teams using Jira and Confluence to track progress, document workflows, and support agile delivery of analytics solutions

Technical Support Specialist JUL 2025 – Oct 2025

VIRTUAL EDUCATION LIFE SKILLS MENTORING SERVICES V-ELMS INC New York, USA

– Kept the website accessible and fast (WCAG 2.1 AA). Core Web Vitals up 30% and content errors down 40%

– Supported student tracking, scheduling, and Salesforce dashboards with monitoring/alerts; latency reduced 35%.

– Improved security and reliability with SSO, RBAC, encrypted backups, and RPO/RTO; aligned SSO roles with Salesforce profiles/permission sets. Recovery time 50% faster and 0 critical findings.

– Made help easy with troubleshooting and clear runbooks. Repeat issues down 45% and onboarding time down 60%. Salesforce Administrator - Application Development Analyst Jun 2021 – Jul 2023 Accenture Hyderabad, IN

– 2+ years of experience in Salesforce environments and platform administration in Agile teams.

– Administered users and org security (roles, profiles, permission sets, FLS, sharing rules) and completed quarterly access reviews for audit readiness.

– Built 20+ custom Flows, streamlining business processes and reducing manual tasks by 35%.

– Generated dashboards and reports used by 50+ stakeholders, driving real-time decision-making.

– Improved data accuracy by 25% through validation rules, data deduplication, and governance controls.

– Coordinated with developers to plan and deploy platform updates (Apex/LWC) while owning admin configuration, testing, UAT, and documentation.

– Managed end-to-end sprint cycles using Jira and updating sprint deliverables.

– Executed deployments using change sets/Metadata API with Git/CI/CD oversight to cut release defects and cycle time.

– Utilized SOQL and API knowledge (REST/SOAP) to troubleshoot data/config issues and validate integrations. Software Engineer Intern - AI Research Aug 2020 – Oct 2020 Widhya Hyderabad, IN

– Built predictive models using LSTM, ARIMA, Random Forest, and SVM for accurate stock price forecasting.

– Performed EDA on 5 years of stock data, applying feature engineering and tuning to optimize model performance.

– Integrated information asymmetry and volatility analysis to improve model relevance and forecasting precision.

– Delivered well-documented results and received recognition for independent problem-solving and technical quality. Certifications

Salesforce Certified App Builder Jul 2021

Salesforce Certified Platform Developer 1 Aug 2022 Salesforce Certified AI Associate Feb 2025

Salesforce Certified Agentforce Specialist Feb 2025 Projects

New York City Bus Transport Analysis Hadoop MapReduce, Apache Oozie, HDFS

– Created analytics platform with Flask REST APIs and automated ETL pipelines, cutting manual prep by 40%.

– Scaled cluster from 4 to 19 VMs, reducing execution time by 40% and storing results in HDFS. Soul Kitchen Business Website – Link Next.js, React, Tailwind CSS, Figma

– Built a responsive full-stack restaurant app with REST APIs and MySQL, improving data retrieval speed by 30%.

– Implemented secure authentication and Git-based version control in an Agile team.

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