Content Writer with Technical Focus and SEO Skills

Taslima Nasreen Content Writer

Phone: 638-***-****

Email: *******.**********@*****.***

Address: No:23, Govindaswamy Street,

Pazhavanthangal, Chennai - 600114

CONTACT

Manage and publish digital content across web platforms, ensuring accuracy, consistency, and adherence to brand guidelines.

Monitor content performance and suggest improvements based on analytics and user engagement.

Curate content for a wide range of categories, ensuring tone, clarity, and brand consistency align with Amazon’s global standards.

Coordinated documentation and follow-ups to ensure seamless client interactions. Ensure all published materials meet brand standards, accessibility guidelines, and SEO best practices.

Supported internal teams in preparing for client meetings and compliance audits. Coordinate with content writers, designers, and marketing teams to maintain publishing schedules and meet deadlines.

PROFESSIONAL

EXPERIENCE

EDUCATION

Amazon

Bachelor of Engineering in Electronic and Electrical Engineering WNS

AI Content Writer 2024 - Sep 2025

SMK Fomra Institute of Technology 2016 - 2020

Content Writer 2023 - 2024

Collaborated with cross-functional teams to address client concerns and improve service delivery.

Edited and optimized existing content to ensure accuracy and consistency across all channels.

Wrote and edited technical documentation that enabled users to understand complicated concepts in an easy-to-understand manner. Skill Lync

Technical Content Writer 2022 - 2023

Handled customer queries and service requests via email and chat platforms, ensuring timely and accurate resolution.

Maintained high standards of written communication while adhering to company policies and quality benchmarks.

Collaborated with internal teams to escalate and resolve complex issues, improving customer satisfaction.

Sutherland

Customer Service Associate 2020 - 2022

LANGUAGES English

Hindi

Urdu

Tamil

TOOLS AEM

WordPress

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