New York City, NY
... Employee Training and Supervision Cash Drawer Operations WORK HISTORY CUSTOMER EXPERIENCE REPRESENTATIVE 10/2022 to CURRENT Nordstrom 1273 3rd Ave, New York Utilized telephone, online chat and email platforms to deliver outstanding customer service. ...
- Jul 16
Waxhaw, NC
... Designed and implemented AI Chat GPT Enterprise, enabling associates to handle interactions with greater accuracy A Team of 10 direct reports worldwide Director of Technical Services Eze Castle Integrators NYC, NY (IT Managed Services& Cyber) May ...
- Jul 16
Plano, TX, 75074
... Communicated with multiple departments (via email, chat, and in person) in order to resolve issues. 2020-10 - 2021-08 Collateral Document Specialist Fairway Dependence Mortgage, Carrollton, TX Reviewed Mortgage documents such as the Deed and ...
- Jul 16
Irving, TX
... ChatterApp – Secure Real-Time Messaging Platform Designed a chat application with Angular, Firebase, and NoSQL, supporting real-time encrypted messaging and two-factor authentication. Achieved 30% faster message delivery using Firebase Cloud ...
- Jul 16
Nairobi, Nairobi County, Kenya
... highlighting effective cross-functional collaboration Roles and Duties ● Provided high-quality customer support across email, chat, and virtual meetings, achieving a 95% customer satisfaction rate and exemplifying customer support excellence. ...
- Jul 16
Dallas, TX, 75201
... • Managed a high volume of inquiries averaging 100 daily via phone, chat, and email, resolving 95% of issues on first contact using CSR software and de-escalating challenging situations with professionalism and empathy. • Directed team communication ...
- Jul 16
Sofia, Sofia Capital, Bulgaria
... Developed and maintained a high-performance chat web app for 100K+ active users using React, Redux, TypeScript, and Golang. Ensured code quality and best practices using code-splitting, reusable hooks, Redux Saga and more. Designed and implemented ...
- Jul 16
Royse City, TX
... • Managed high-volume email and chat correspondence, providing timely and effective customer service. • Registered new patients, streamlining their entry into the healthcare system and enhancing patient experience. • Balanced the schedules of ...
- Jul 16
Boston, MA
... • Resolved 25–30 support tickets daily via phone, chat, and remote tools with a 96% resolution rate. • Managed Microsoft Intune-based device provisioning; reduced setup delays by 40%. • Created internal knowledge base articles, reducing repeat ...
- Jul 16
Knoxville, TN
... Docs • Filing • Help desk • Hospitality • Product demos • Accounts payable • Hospitality • Computer Networking • Live chat • Microsoft Word • Computer skills • Sales management • Cashiering • Office management • PCI • Data Entry • Food Handling ...
- Jul 16