| Resume alert | Resumes 11 - 20 of 227 |
Senior Content Strategist
San Mateo, CA
... Chase Bank – Senior Content Strategist/Conversation Designer January 2015 – April 2019 Strategized high-level concepts and wrote scripts for emerging conversational AI applications (chat and voice) including “Chat with Chase.” Wrote voice/tone ... - 2023 Dec 24
... Chase Bank – Senior Content Strategist/Conversation Designer January 2015 – April 2019 Strategized high-level concepts and wrote scripts for emerging conversational AI applications (chat and voice) including “Chat with Chase.” Wrote voice/tone ... - 2023 Dec 24
Customer Service Warehouse Associate
Hayward, CA
... Shelf Restocking Inventory Counting Attention to Detail Product Packaging Iron Mountain Information Management Hayward, CA Records Center Lead 11/1996 - 09/2023 Monitored incoming calls, emails, and chat messages for quality assurance purposes. ... - 2023 Dec 14
... Shelf Restocking Inventory Counting Attention to Detail Product Packaging Iron Mountain Information Management Hayward, CA Records Center Lead 11/1996 - 09/2023 Monitored incoming calls, emails, and chat messages for quality assurance purposes. ... - 2023 Dec 14
Senior Manager Content Strategist
San Francisco, CA
... managed all digital copy, affiliates & press Google, Fashion Content Writer (Contract) 6.2017 — 1.2018 • Wrote UX copy for styling & shopping app “Tailor” • Consulted on content ideas & prompts for personal styling AI chat feature Charlotte Russe, ... - 2023 Dec 07
... managed all digital copy, affiliates & press Google, Fashion Content Writer (Contract) 6.2017 — 1.2018 • Wrote UX copy for styling & shopping app “Tailor” • Consulted on content ideas & prompts for personal styling AI chat feature Charlotte Russe, ... - 2023 Dec 07
Customer Service Administrative Assistant
Hayward, CA
... • Assisted customers with a warm and professional attitude • Processed orders, exchanges, refunds and customer transactions • Assisted customers with questions • Interacted with customers through live chat • Kept records of customer complaints • ... - 2023 Dec 01
... • Assisted customers with a warm and professional attitude • Processed orders, exchanges, refunds and customer transactions • Assisted customers with questions • Interacted with customers through live chat • Kept records of customer complaints • ... - 2023 Dec 01
Research Data Analytics
Hayward, CA
... Feb 2018 – June 2019 Call Centre & Office Intern – University of the South Pacific (USP) Handle incoming customer inquiries and provide assistance via phone, email, and chat. Resolve customer issues promptly and professionally. Input customer ... - 2023 Nov 29
... Feb 2018 – June 2019 Call Centre & Office Intern – University of the South Pacific (USP) Handle incoming customer inquiries and provide assistance via phone, email, and chat. Resolve customer issues promptly and professionally. Input customer ... - 2023 Nov 29
Desktop Support Specialist
South San Francisco, CA
... TEKsystems Southfield, MI End User Support Technician 02/2017 - 01/2022 Assisted customers with various types of technical issues via email, live chat and telephone. Created new accounts, reset passwords and configured access to servers and file ... - 2023 Nov 27
... TEKsystems Southfield, MI End User Support Technician 02/2017 - 01/2022 Assisted customers with various types of technical issues via email, live chat and telephone. Created new accounts, reset passwords and configured access to servers and file ... - 2023 Nov 27
Customer Care Service
Oakland, CA
... 11/2022 to Present, San Leandro, Ca Provided customer service over the phone and through online channels, such as live chat and email Responded to customers/retailers inquiries promptly and accurately, provided information about our products and ... - 2023 Nov 26
... 11/2022 to Present, San Leandro, Ca Provided customer service over the phone and through online channels, such as live chat and email Responded to customers/retailers inquiries promptly and accurately, provided information about our products and ... - 2023 Nov 26
Senior Site Reliability Engineer (Observability and Cybersecurity)
San Francisco, CA, 94102
... Extend existing predictive analytics and chat diagnostic RBES’s to leverage generative AI over new data. -GCP: Design and instantiate pilot for 5 of one client’s 30+ opcos: (Terraform and GCloud) DataProc & DataFlow. Hive, Trino, Ranger integration ... - 2023 Nov 24
... Extend existing predictive analytics and chat diagnostic RBES’s to leverage generative AI over new data. -GCP: Design and instantiate pilot for 5 of one client’s 30+ opcos: (Terraform and GCloud) DataProc & DataFlow. Hive, Trino, Ranger integration ... - 2023 Nov 24
Business Analyst Project Manager
Alameda, CA, 94501
... Negotiated, designed, and implemented enterprise support tool that lead to an increase in CSAT for all support channels (chat, email, and self-serve portal) by 5%year over year, as well as improved case/ticket resolution time by 5% Established ... - 2023 Nov 22
... Negotiated, designed, and implemented enterprise support tool that lead to an increase in CSAT for all support channels (chat, email, and self-serve portal) by 5%year over year, as well as improved case/ticket resolution time by 5% Established ... - 2023 Nov 22
Digital Marketing Data Science
Foster City, CA
... • Developed additional full stack MERN applications for integration with Thoughtmuseum’s LMS — classroom features with live chat and document sharing. • Developed full stack MERN ”Wordpress”—style—blog and ecommerce applications. Additional ... - 2023 Nov 18
... • Developed additional full stack MERN applications for integration with Thoughtmuseum’s LMS — classroom features with live chat and document sharing. • Developed full stack MERN ”Wordpress”—style—blog and ecommerce applications. Additional ... - 2023 Nov 18