KR

KEVIN RUNNELS

ad1ydo@r.postjobfree.com 1-510-***-**** Hayward, CA 94541

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Loading and Unloading

Customer Service

Shipping and Receiving

Records Management

Order Filling

Staff Training

Inventory Monitoring

Hand Truck Operation

Stockroom Maintenance

Decision-Making

Vendor Relations

Stocking and Replenishing

Warehouse Safety

Motivated Team Player

Boxing and Labeling

Shipment Processing

Warehouse Coordination and Support

Stocking

Shipment Receiving

Shelf Restocking

Inventory Counting

Attention to Detail

Product Packaging

Iron Mountain Information Management

Hayward, CA

Records Center Lead

11/1996 - 09/2023

Monitored incoming calls, emails, and chat messages for quality assurance purposes.

Maintained up-to-date knowledge of products, services, policies, and procedures.

Ensured compliance with all applicable regulations regarding customer privacy and data security.

Recruited, interviewed, hired, trained, coached, and evaluated staff performance.

Facilitated communication between team members and management personnel.

Encouraged team members to improve productivity and service levels by modeling correct behaviors and coaching employees. Montgomery Wards Department Store

San Leandro, CA

Retail Associate

10/1989 - 10/1996

Assisted customers in finding products, answered questions, and made product recommendations.

Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.

Operated cash register to process payments from customers. Organized backroom storage areas for efficient access to merchandise. Performed price checks on items requested by customers. Handled returns and exchanges according to company policy. Stocked and cleaned shelves while maintaining neat and orderly store. Rang up retail purchases and processed payment cards, returning Summary

Skills

Experience

appropriate cash and coin to customers.

Processed payments and handled exchanges, returns and refunds according to company policy.

Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.

Helped customers by answering questions and locating merchandise. Followed company policies, rules and procedures to promote company goals and maintain safety.

Castlemont High School Oakland, CA

High School Diploma

06/1986

Merritt College Oakland, CA

Did Not Complete Assoc. Degree

English:

Professional

Education and Training

Languages

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