| Resume alert | Resumes 11 - 20 of 465 |
Customer Service Administrative Assistant
Atlanta, GA
... WORK EXPERIENCE Music and Arts Remote Contact Center Agent Oct 2018 - Present • Provide comprehensive customer support via phone, email, and live chat, addressing product inquiries, order tracking, and issue resolution. • Facilitate effective ... - Apr 05
... WORK EXPERIENCE Music and Arts Remote Contact Center Agent Oct 2018 - Present • Provide comprehensive customer support via phone, email, and live chat, addressing product inquiries, order tracking, and issue resolution. • Facilitate effective ... - Apr 05
Customer Service Quality Control
Riverdale, GA
... and Office Support • Online Chat • Order and Refund Processing • Outgoing Phone Calls • Documentation • Leasing Reports • Application Processing • Administrative Support • Property Tours • Lease File Audits • Rent Collection • Leasing and Sales . ... - Apr 03
... and Office Support • Online Chat • Order and Refund Processing • Outgoing Phone Calls • Documentation • Leasing Reports • Application Processing • Administrative Support • Property Tours • Lease File Audits • Rent Collection • Leasing and Sales . ... - Apr 03
Customer Service Support
Douglasville, GA
... Concentrix, Remote — Customer Service Agent 2/2021 - 2/2023 Answered incoming calls and emails, providing frontline customer support or assistance via chat, email, and phone Demonstrated excellent communication skills in resolving SKILLS 1+ year of ... - Apr 01
... Concentrix, Remote — Customer Service Agent 2/2021 - 2/2023 Answered incoming calls and emails, providing frontline customer support or assistance via chat, email, and phone Demonstrated excellent communication skills in resolving SKILLS 1+ year of ... - Apr 01
Customer Service Accounts Payable
Atlanta, GA
... · Assisted in leading info sessions via zoom (Q&A) Partner Support Specialist · Responded to contractor inquiries via live chat and emails in both English and French · Identified service partner needs and provided first contact resolution · Analyzed ... - Apr 01
... · Assisted in leading info sessions via zoom (Q&A) Partner Support Specialist · Responded to contractor inquiries via live chat and emails in both English and French · Identified service partner needs and provided first contact resolution · Analyzed ... - Apr 01
Customer Service Call Center
Atlanta, GA
... Receivables, Payroll (7 years) FFAM(First Financial Asset Management)/ Client: CARE-FIRST CALL CENTER REPRESENTATIVE/ COUNSELOR: October 22,2019’ To PRESENT * Responsible for initiating calls with delinquent customers by phone, mail, chat and email. ... - Apr 01
... Receivables, Payroll (7 years) FFAM(First Financial Asset Management)/ Client: CARE-FIRST CALL CENTER REPRESENTATIVE/ COUNSELOR: October 22,2019’ To PRESENT * Responsible for initiating calls with delinquent customers by phone, mail, chat and email. ... - Apr 01
Product Manager Machine Learning
Atlanta, GA
... ● Identified inefficiencies in chat routing, deployed ML algorithms to intelligently route customer queries to the right agents, improving first-response resolution rate by 45%. ● Built multiple customer centric digital platforms and also highly ... - Mar 28
... ● Identified inefficiencies in chat routing, deployed ML algorithms to intelligently route customer queries to the right agents, improving first-response resolution rate by 45%. ● Built multiple customer centric digital platforms and also highly ... - Mar 28
Call Center Customer Service
Atlanta, GA
... Aiding in buying a vehicle Escalated calls/emails high volume emails Live chat responder Call center representatives Express employment professionals - Austin, TX January 2017 to April 2017 Scheduling appointments making payments case management ... - Mar 25
... Aiding in buying a vehicle Escalated calls/emails high volume emails Live chat responder Call center representatives Express employment professionals - Austin, TX January 2017 to April 2017 Scheduling appointments making payments case management ... - Mar 25
Java Developer Stack
Atlanta, GA
... Contributed to integrating basic customer support chat feature using jQuery and AJAX for seamless messaging functionality. Hosted and maintained an enhanced Customer Self-Service Portal on Apache Tomcat Integrated MySQL database using JDBC for ... - Mar 25
... Contributed to integrating basic customer support chat feature using jQuery and AJAX for seamless messaging functionality. Hosted and maintained an enhanced Customer Self-Service Portal on Apache Tomcat Integrated MySQL database using JDBC for ... - Mar 25
Technical Support Information Security
Fairburn, GA
... Worked with supervisors via live chat to address customer inquiries or technical issues beyond scope of expertise. Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes. ... - Mar 12
... Worked with supervisors via live chat to address customer inquiries or technical issues beyond scope of expertise. Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes. ... - Mar 12
Customer Service Technical Support
Atlanta, GA
... Proficient in handling chat interactions, detecting fraudulent activity, and explaining product features. Seeking to leverage expertise as a Remote Customer Service Representative. EXPERIENCE Chat Technical Support Representative Kelly Connect ... - Mar 12
... Proficient in handling chat interactions, detecting fraudulent activity, and explaining product features. Seeking to leverage expertise as a Remote Customer Service Representative. EXPERIENCE Chat Technical Support Representative Kelly Connect ... - Mar 12