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Call Center Customer Service

Atlanta, GA
... Aiding in buying a vehicle Escalated calls/emails high volume emails Live chat responder Call center representatives Express employment professionals - Austin, TX January 2017 to April 2017 Scheduling appointments making payments case management ... - Mar 25

Java Developer Stack

Atlanta, GA
... Contributed to integrating basic customer support chat feature using jQuery and AJAX for seamless messaging functionality. Hosted and maintained an enhanced Customer Self-Service Portal on Apache Tomcat Integrated MySQL database using JDBC for ... - Mar 25

Technical Support Information Security

Fairburn, GA
... Worked with supervisors via live chat to address customer inquiries or technical issues beyond scope of expertise. Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes. ... - Mar 12

Customer Service Technical Support

Atlanta, GA
... Proficient in handling chat interactions, detecting fraudulent activity, and explaining product features. Seeking to leverage expertise as a Remote Customer Service Representative. EXPERIENCE Chat Technical Support Representative Kelly Connect ... - Mar 12

Recruitment Manager

Alpharetta, GA
... Setup for Development environment Developed CSS, themes Involved in development chat and editorial content This project is implemented using Agile development methodology. Deliverables - Delivered the defect free code with on time completion. ... - Mar 11

Customer Service Technical Support

Fayetteville, GA
... Customer Service Agent • Provided premier service to 30 callers per hour • Responded to service requests via telephone, chat, and email • Resolved complaints and inquiries related to product refunds, food orders, and deliveries • Dispatched and ... - Mar 03

Customer Service Support

Marietta, GA
... Assisted customers with various types of technical issues via email, live chat and telephone. Utilized remote access tools to connect remotely with customers' systems when necessary. Identified needs of customers promptly and efficiently. Cashier ... - Mar 02

Call Center Customer Service

Atlanta, GA
... Support Coordinator (**-**-**-**-**-**) Verizon Wireless, Alpharetta, GA Provide call support to frontline agents via the phone and the chat. Additionally, I provided feedback regarding customer interactions to supervisors and managers. Assist with ... - Mar 01

Customer Service Representative

Ellenwood, GA
... Provided exceptional customer service to ensure customer satisfaction Interacted with clients to provide exceptional customer service, address inquiries, and resolved issues via phone, email, or chat. Managed a high call volume, averaging over 30 ... - Feb 29

Customer Service Representative

Decatur, GA
... Service Support Error Detection Collaborative Team Player Interpersonal Skills EXPERIENCE Technical Support Representative / Concentrix - Atlanta, GA 08/2023 - 11/2023 Provided technical assistance to customers through phone, email and chat support. ... - Feb 28
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