| Resume alert | Resumes 11 - 17 of 17 |
VP Operations and Sales/General Manager
Denton, NC
... - Drove efforts in delivering quality assurance, process improvement, and reporting across various channels, such as phone, email, chat, and social media to attain highest standards of customer service quality and maximize net promoter score (NPS) - ... - 2020 Jun 29
... - Drove efforts in delivering quality assurance, process improvement, and reporting across various channels, such as phone, email, chat, and social media to attain highest standards of customer service quality and maximize net promoter score (NPS) - ... - 2020 Jun 29
Project Test
Concord, NC
... Team Size 4 Project Name ClientOne, A Multi platform Chat Client Client ClientOne Project Description The application is a Chat Client similar to Yahoo Messenger. This client communicates with a SIP Server through 2 Layers directly or indirectly. ... - 2018 Jun 21
... Team Size 4 Project Name ClientOne, A Multi platform Chat Client Client ClientOne Project Description The application is a Chat Client similar to Yahoo Messenger. This client communicates with a SIP Server through 2 Layers directly or indirectly. ... - 2018 Jun 21
Customer Service Representative
Mount Gilead, NC, 27306
... Experience BLOGTALKRADIO, New York, NY 2012 to 2016 Customer Service Representative Assisted 60+ customers daily through live chat, call center (inbound and outbound calls), and emails. Duties included how to use the platform, resolving technical ... - 2016 Nov 22
... Experience BLOGTALKRADIO, New York, NY 2012 to 2016 Customer Service Representative Assisted 60+ customers daily through live chat, call center (inbound and outbound calls), and emails. Duties included how to use the platform, resolving technical ... - 2016 Nov 22
Customer Service High School
Concord, NC
... orders, tracking and billing • Placing outbound calls for customer follow up • Responding to customers via email, live web chat, and letters • Meet and exceed product up sell quotas while providing outstanding customer service • Constant Computer ... - 2014 Aug 02
... orders, tracking and billing • Placing outbound calls for customer follow up • Responding to customers via email, live web chat, and letters • Meet and exceed product up sell quotas while providing outstanding customer service • Constant Computer ... - 2014 Aug 02
Desktop Support
Albemarle, NC
... Connextions, Concord North Carolina Technical Support E Chat Agent, January 2010 - November 2010 Provided excellent customer service to customers having a wide range of issues with a wide range of networked and stand alone devices. Communicated with ... - 2014 Apr 28
... Connextions, Concord North Carolina Technical Support E Chat Agent, January 2010 - November 2010 Provided excellent customer service to customers having a wide range of issues with a wide range of networked and stand alone devices. Communicated with ... - 2014 Apr 28
Customer Service Representative
Concord, NC, 28025
... Handled customer inquiries regarding new phone activations and other technical issues via web chat format and solved their problems and escalated more issues to next tier of support. . ? Responded to billing inquiries, plan changes, and other issues ... - 2013 May 03
... Handled customer inquiries regarding new phone activations and other technical issues via web chat format and solved their problems and escalated more issues to next tier of support. . ? Responded to billing inquiries, plan changes, and other issues ... - 2013 May 03
Telesales/Customer Service/Supervisor/Admin Asst.
Concord, NC
... Coached team of 15-20 associates towards meeting and exceeding goals and providing world class customer service both via phone and web chat. Enhanced daily business practices by providing administrative assistant support to executive and operations ... - 2012 Jan 24
... Coached team of 15-20 associates towards meeting and exceeding goals and providing world class customer service both via phone and web chat. Enhanced daily business practices by providing administrative assistant support to executive and operations ... - 2012 Jan 24