Sumedha Bhagat

QA Lead

Experience Summary

Test lead:

5+ years of QA lead experience .Experience coordinating onshore offshore model. Experience of leading offshore team, consisting 15+resources.

Experience of defining and executing Test plan, Test Outline document, Test Summary reports, Defect status report, SLA, Monthly and Weekly Project health status reports for management.

Good knowledge of ‘Agile methodology and Waterfall methodology’. Taken responsibility as Scrum lead for small module as part of internal QA team. Attended and contributed to Scrum ceremonies.

Hands on experience with Rally and ALM for test management, JIRA and RTC for requirement gathering.

Managed/Handled Defect triage meetings, Project walkthrough meetings for management and Knowledge transfer meetings for offshore.

Supported UAT checkouts and production checkouts, created test plan for UAT checkouts.

Identified and worked with project team to resolve system, subsystem and component dependencies and concerns.

As QA Lead Provide direct feedback to client on status, team updates and matters that may become an issue, Lead a team of testers to ramp up, support, and guide/mentor for optimal team results.

Worked with different testing tools like OBIEE and SQL for data Mining, OMNI,Web application and EXPAG for data creation, QTP for creating/executing VBA automation scripts

Good knowledge of Software testing and Software development life cycles.

Collaborated with Business owners to understand requirements, create shell stories.

Worked with BA managers to add acceptance criteria, story point calculation and QA estimates. Resolve multiple application dependencies.

Test Analyst:

9+ years of strong experience in manual/automation testing and quality assurance with Finance, Pension Industry, Travel and telecommunications domain knowledge. Native mobile application testing.

Worked as Functional tester this included UI and backend/Database testing.

Hands on experience with Web application testing, Mobile application testing and desktop application testing.

Extensive use of ALM Test cases creation or upload, test case execution, defect management, Requirement tracking and report creation for management.

Worked closely with project architectures and helped in creating project model, product releases which includes documentation, quality control and assistance with checkouts.

Extensive experience in running various kind of test such as functional, Integration, System, Database, Regression testing, User acceptance, Sanity and Smoke testing.

Ability to test complex multi person projects, good communication skills, client interaction, and can work well individually as well as within the team environment.

Technical Expertise

Elements

Particulars

Primary Skills

Manual Testing, Test Project Management,Rally, ALM, JIRA, Agile and waterfall methodology, QTP,SQL,RTC,Omni station, OBIEE,QTP

Operating Systems

Windows XP, Windows 2000,MS-Vista,MS-French OS

Languages

C++,Asp.Net 2003,Visual Studio2005-2008,.Net Framework3.5

Databases

Sql Server 2000-2003,MySQL,MS-Access

Domain Knowledge

Insurance, Travel, Credit card, Bank web and mobile application

Testing Tools/Defect Tracking Tool

ALM 11.5, Bugzilla, Bug Pro

Documentation

Excel 2010, MS Word 2010

Configuration Management

Visual source Safe

Client / Server Technologies

HTML,XML,SOAP-UI

Project Details

Bank of America: 09/2017 – 11/2017

Project Name

Offer –Up & Global

Client

Bank of America 9/2017 -11/2017

Project Description

Offer –Up: This team worked with credit Cards offers management. Team worked on offers page building which will be hosted on BOFA website and ATMs

Global: This team worked with creation of all the global pages for BOA website.

Role / Responsibility

Role: sr Test Analyst

Attended Agile Quarter planning ceremonies to get requirements from business team and help BA to prepare stories and acceptance criteria.

Give suggestions or insights to BA team in project so all requirements are covered in test stories.

Attended test planning meetings with Developer lead to plan test stories for each scrum and distribute the work with onsite and offshore resources to complete the work.

Take responsibilities of test stories which need to be completed from onsite, creating test cases, executing test cases, defect logging and close stories.

Attend and manage defect triage calls.

Native application testing for I Phone.

Mobile or device testing for all the test stories.

ATM testing for test stories.

Team Size

6

Tiaa-Cref: 10/2011 – 2/2017

Project Name

Unified Desktop

Client

TIAA-CREF, Charlotte, NC 10/2011-2/2017

Project Description

Unified Desktop: Unified Desktop is an internal application used by NCC folks to process client requests that are dynamic and entitlement-driven to meet the needs of a wide variety of users, roles, and business functions.

Worked on multiple application in Unified desktop like UD Telephone enrollment,UD Loans, UD MIM Referrals, UD RIPC and UD Meeting Summary

Role / Responsibility

Role: Onsite team Lead/Test Coordinator

As Team lead reviewed/analyzed the RTC stories,created Test Plan,Test outline documents,participate and update QA Estimates in Scrum planning meeting,Story tech grooming meetings,Scrum Standup calls. Maintain /Update RTC with QA task and update story points as required.

Co-ordinate with offshore team to discuss/Resolve deliverable, issues, and concerns and monitor the status of deliverable. Scheduled, conducted knowledge transfer to offshore teams whenever required.

Created /reviewed test scripts with team members before giving test walkthrough to project management.

Conducted Test deliverables review with Onshore/offshore team. Conducted walkthrough of deliverables to project management team

Report/Discuss the team status to the Project manager and owners every week and plan future deliverable timelines.

Conducted defect triage meetings with supporting/depending team, development teams, System /environment management teams.

Coordination with team management for test sign-off approvals.

Manage defect reports, review defect added by offshore team, and update required details in Defect Triage calls.

Extensive use of ALM for Test management, Create test sets, add requirements, and update test coverage.

Created reports using ALM to showcase Test team efforts, project status to management team.

Performed Data Mining using OBIEE and SQL or enrolled participant for test execution.

Created and executed SQL queries for backend testing/Database testing. Worked on XML validation fro request /response testing for web services.

Team Size

6

Project Name

Model T

Client

TIAA-CREF

Project Description

Model T: Model Transactions seeks to bring self-service and straight-through-processing to plan participants and sponsors by increasing transaction processing maturity. Loans and Lump Sums are the transactions that have been chosen as the primary focus for the Model Transaction program. This program will work within the established or developing frameworks for these tools adding functionality to the extent necessary to perform straight through transaction processing. These transactions are supported by 3 different channels - Individual Web Center (IWC) Transactions, Unified Desktop Phone and Mail channel Transactions.

Role / Responsibility

Role: Onsite Scrum Team Lead

As Scrum team lead conducted standup meetings with team members, Conducted meetings with offshore/onshore team to discuss/Resolve deliverable, issues, and concerns and monitor the status of deliverable. Scheduled, conducted and Knowledge Transfer to offshore teams whenever required.

As scrum lead updated Scrum master with Team status, participate and update QA estimates in Scrum planning meeting, Story tech grooming meetings, Scrum Standup calls.

Worked with Project supporting teams to gather data or share data for testing requirements.

Worked with system teams for environment setups, Batch run updates/requests.

Created Test Plan, Test outline documents, Reviewed/created Test scripts, Test walkthroughs/reviews with project management.

Maintain/Update ALM structure, Create test sets, add requirements, and update test coverage.

Manage defect reports, review defect added by offshore team, and update required details in Defect Triage calls.

Performed Data Mining with OBIEE or enrolled participant for test execution.

As team member Execute Test Cases based on RTC stories for different releases and report defects

Team Size

15

Project Name

Business Acceptance Testing

Client

TIAA-CREF

Project Description

Business Acceptance Testing: Business Acceptance team works as intermediate team between QA and Business user.BAT team helps Business users with Data Setup, access creation codes, and Data mining .Along with this BAT team also test different projects with help of Omni Plus. Omni Plus is a transactional driven database that uses a Batch Process to update information on the record keeping system. Each distribution process can further defined by Institutional plans and Contract rules. The different applications in the batch stream are Omni Pay, Omni Trade, CPS, and TAXWARS. Power Image is Process Workflow. Omni Manager is the Web version of Omni station.

Role / Responsibility

Role: Team Lead

As Team lead reviewed the assignment sheet provided by Business Analyst, read different CRFs/FDD/TDD, created test plan and assigned work according to the team members.

Conducted meetings with Onshore/offshore team to discuss deliverable, issues, and concerns and monitored the status of deliverable.

Resolved access issues to different application.

Scheduled, conducted and attended Knowledge Transfer session between member of the team and Business analyst for the different application

Provided estimates for the different project that BAT Supports.

Report the team status to the client manager every week.

Created the BAT team SLA, WSR, MSR, PRAM, MPR etc.

Coordinated with Automation team to get data entry completed for different application automated.

As team member Prepared Test Cases based on project FDD for different releases. Test Cases included Regression and New Functionalities.

Performed Data Mining or enrolled participant for test cases and compiled test case matrix.

Validated the result after Batch execution.

Updated the test case matrix with results and sent to Onsite team for review

Contribution

As a Team Lead Stabilized team and reduces resource iteration from 50 % to greater

extent

Created a Domain Knowledge repository and conducted sessions for resources.

Successfully delivered all project release from minimum to nil defect seepage

Multiple project releases were completed before time and all were completed on time

With quality.

Team Size

15

Extentia Information Technology: 02/2007-02/2011

Project Name

APACHE – Travel based site (for travel agents)

Client

Independent Travel agency and client of Extentia

Project Description

This website was created based on a VB 6.0 application existing with the Client. It contains Flights, Hotels, Supplements, Transfers and Special offers on hotels. It is an agent booking website, which supports a quick search, booking & cancellations for Flights as well as hotels. It deals with live suppliers as well as direct contracts fed into the client’s database.

The VB6 application highly driven by direct contracts the system was designed with high level complexity. For the Direct contract search/booking we had created a web-service that can be consumed by the actual website.

A back office website was created for direct contracts, where the Loaders could feed contract details provided to them by the direct vendors.

Role / Responsibility

Role :Test Lead

Understanding the Business Requirement Specification and System Requirement Specification.

Preparation and maintenance of documents like Bug reports, Test cases, Traceability matrix, Test Plan. Check list for all the modules.

Worked closely with project architectures and helped in creating project model, product releases which includes documentation, quality control and assistance with checkouts.

Worked/guided team member to prepare Test Cases based on project FDD for different releases. Test Cases included Regression and New Functionalities.

Created Test Plan, Test outline documents, Reviewed/created Test scripts, Test walkthroughs/reviews with project management.

Scheduled defect triage meetings with teat management and development team.

Attended project management meetings and updated status.

Executed test cases, logged bugged as when required.

Contributions

Worked as Test Team lead and delivered 1st release successfully before time.

Worked with Project Architecture team and contributed the ideas to be implemented.

Team Size

17

Project Name

PackYourBags

Client

PackYourBags(Travel-Booking site)-Independent Travel Agency

Project Description

This site had to be re-engineered and converted to .Net 2.0. This has Flights, Package Holidays and hotels modules included. The site was made in .Net 1.0 with the classic ASP coding style and had to be converted into something more reliable and readable. We have developed connector for the supplier called Multicom which provides availability and booking information to the site.

A new module for Hotels search/booking was plugged into the existing website as a new feature.

Role / Responsibility

Role: Test Lead

Conducted application understanding meeting with test management, development team, integration team and collected test requirements.

Created and updated test management with QA estimates, test delivery milestones.

Scheduled test team meeting for knowledge transfer and test planning

Preparation and maintenance of documents like Bug reports, Test cases, Traceability matrix, Test Plan. Check list for all the modules.

Reviewed test scripts created by team members and guided for changes /updates required.

Conducted sign-off meetings and gave test deliverable walkthroughs.

Contributions

Worked with Project Developers to eliminate any bugs at Unit testing Phase.

Worked to meet the tight deadlines for every release and received outstanding performance award

Team Size

17

Project Name

Dictalink

Client

Mysoft

Project Description

This product or Desktop application is known as DL V4. DictaLink is dictation software. Software has functionality like Work Offline, Network safe, OFD (Old File Deletion), Transcription (Visual as well as Batch Mode), FTP, Auto save and Auto recover. It has two kinds of Modes Digital and SR-Mode (Speech Recognition). It is having Author (who initiate the conversation) and Secretary (who is working on the file given by the author). Data is maintained in xml files.

Role / Responsibility

Role:SSE

Understanding the Business Requirement Specification and System Requirement Specification.

Preparing the design documents like Test scripts and test outline documents.

Conducted walkthrough of test scripts created to project management.

Updating bugzilla with bugs found, coordinating with developers on fixes and retesting application.

Worked on regression suite.

Worked on functional end to end testing of all modules of project.

Delivering status reports like testing status, bug fixing status & weekly status reports to Development Lead

Contributions

Worked to meet the tight deadlines for every release and received outstanding performance award

Team Size

6

Project Name

Elite retail website

Client

Elite-independent retailers

Project Description

This product is used to automate the functioning of a merchandise house in the market of fashion accessories. This product helps the system to keep the track of clients order to the Supplier and the Customers order through the various stages, Track the stocks in hand. It has Facility to track Development of Samples for Sales/Marketing purposes, Facility to generate various documents required for carrying through an order, Facility to search for products based on the product Bar-code and to generate reports for the management and the merchandisers

Role / Responsibility

Role:SSE

Understanding the Business Requirement Specification and System Requirement Specification.

Preparing the design documents like Test scripts and test outline documents.

Conducted walkthrough of test scripts created to project management.

Updating bugzilla with bugs found, coordinating with developers on fixes and retesting application.

Worked on regression suite.

Worked on functional end to end testing of all modules of project.

Delivering status reports like testing status, bug fixing status & weekly status reports to Development Lead

Contributions

Worked to meet the tight deadlines for every release

Team Size

4

Project Name

Immogenics

Client

Immogenics (UK Pathology Lab)

Project Description

This product is used to automate the functioning of a medical laboratory which checks the immunity and allergy levels of various foods for a given blood sample. The project is designed with a database distributed across two server’s synchronized using SQL Server synchronization and replication. It has a web interface which was used to provide the administration. The desktop application is used by the lab for processing of results. While as the serial communicator is used to pass information to the medical instrument used

Role / Responsibility

Role: SE

Understanding the Business Requirement Specification and System Requirement Specification.

Preparing the design documents like Test scripts and test outline documents.

Conducted walkthrough of test scripts created to project management.

Updating bugzilla with bugs found, coordinating with developers on fixes and retesting application.

Worked on regression suite.

Worked on functional end to end testing of all modules of project.

Delivering status reports like testing status, bug fixing status & weekly status reports to Development Lead

Contributions

Worked Single Test Resource on this project Worked to meet the tight deadlines for every release and was appreciated for the efforts.

Team Size

4

Project Name

ClientOne, A Multi platform Chat Client

Client

ClientOne

Project Description

The application is a Chat Client similar to Yahoo Messenger. This client communicates with a SIP Server through 2 Layers directly or indirectly. The ClientOne has all basic chat client functionalities such as PC- to - PC Messaging, PC – to – PC calls, Calls to Mobile numbers/any other valid phone numbers, SMS to valid mobile numbers & phone numbers, Call & Chat history, Buddy list Management, provided all basic call & messaging from buddy list, Changing status, Profile maintenance, Save login details, Auto-login, Configurations, etc. .

Role / Responsibility

Role: Test Engg

Understanding the Business Requirement Specification and System Requirement Specification.

Preparing the design documents like Test scripts and test outline documents.

Conducted walkthrough of test scripts created to project management.

Updating bugzilla with bugs found, coordinating with developers on fixes and retesting application.

Worked on regression suite.

Worked on functional end to end testing of all modules of project.

Delivering status reports like testing status, bug fixing status & weekly status reports to Development Lead

Contributions

Worked to meet the tight deadlines for every release

Team Size

6

Qualification Details

Degree

Branch

Year of Passing

Name of the College / Institute

Name of the University

B.E. (Computers)

Computer Science

June 2006

Shri Rayeshwar Inst Of Engg & IT

Goa University

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