Sumedha Bhagat
QA Lead
Experience Summary
Test lead:
5+ years of QA lead experience .Experience coordinating onshore offshore model. Experience of leading offshore team, consisting 15+resources.
Experience of defining and executing Test plan, Test Outline document, Test Summary reports, Defect status report, SLA, Monthly and Weekly Project health status reports for management.
Good knowledge of ‘Agile methodology and Waterfall methodology’. Taken responsibility as Scrum lead for small module as part of internal QA team. Attended and contributed to Scrum ceremonies.
Hands on experience with Rally and ALM for test management, JIRA and RTC for requirement gathering.
Managed/Handled Defect triage meetings, Project walkthrough meetings for management and Knowledge transfer meetings for offshore.
Supported UAT checkouts and production checkouts, created test plan for UAT checkouts.
Identified and worked with project team to resolve system, subsystem and component dependencies and concerns.
As QA Lead Provide direct feedback to client on status, team updates and matters that may become an issue, Lead a team of testers to ramp up, support, and guide/mentor for optimal team results.
Worked with different testing tools like OBIEE and SQL for data Mining, OMNI,Web application and EXPAG for data creation, QTP for creating/executing VBA automation scripts
Good knowledge of Software testing and Software development life cycles.
Collaborated with Business owners to understand requirements, create shell stories.
Worked with BA managers to add acceptance criteria, story point calculation and QA estimates. Resolve multiple application dependencies.
Test Analyst:
9+ years of strong experience in manual/automation testing and quality assurance with Finance, Pension Industry, Travel and telecommunications domain knowledge. Native mobile application testing.
Worked as Functional tester this included UI and backend/Database testing.
Hands on experience with Web application testing, Mobile application testing and desktop application testing.
Extensive use of ALM Test cases creation or upload, test case execution, defect management, Requirement tracking and report creation for management.
Worked closely with project architectures and helped in creating project model, product releases which includes documentation, quality control and assistance with checkouts.
Extensive experience in running various kind of test such as functional, Integration, System, Database, Regression testing, User acceptance, Sanity and Smoke testing.
Ability to test complex multi person projects, good communication skills, client interaction, and can work well individually as well as within the team environment.
Technical Expertise
Elements
Particulars
Primary Skills
Manual Testing, Test Project Management,Rally, ALM, JIRA, Agile and waterfall methodology, QTP,SQL,RTC,Omni station, OBIEE,QTP
Operating Systems
Windows XP, Windows 2000,MS-Vista,MS-French OS
Languages
C++,Asp.Net 2003,Visual Studio2005-2008,.Net Framework3.5
Databases
Sql Server 2000-2003,MySQL,MS-Access
Domain Knowledge
Insurance, Travel, Credit card, Bank web and mobile application
Testing Tools/Defect Tracking Tool
ALM 11.5, Bugzilla, Bug Pro
Documentation
Excel 2010, MS Word 2010
Configuration Management
Visual source Safe
Client / Server Technologies
HTML,XML,SOAP-UI
Project Details
Bank of America: 09/2017 – 11/2017
Project Name
Offer –Up & Global
Client
Bank of America 9/2017 -11/2017
Project Description
Offer –Up: This team worked with credit Cards offers management. Team worked on offers page building which will be hosted on BOFA website and ATMs
Global: This team worked with creation of all the global pages for BOA website.
Role / Responsibility
Role: sr Test Analyst
Attended Agile Quarter planning ceremonies to get requirements from business team and help BA to prepare stories and acceptance criteria.
Give suggestions or insights to BA team in project so all requirements are covered in test stories.
Attended test planning meetings with Developer lead to plan test stories for each scrum and distribute the work with onsite and offshore resources to complete the work.
Take responsibilities of test stories which need to be completed from onsite, creating test cases, executing test cases, defect logging and close stories.
Attend and manage defect triage calls.
Native application testing for I Phone.
Mobile or device testing for all the test stories.
ATM testing for test stories.
Team Size
6
Tiaa-Cref: 10/2011 – 2/2017
Project Name
Unified Desktop
Client
TIAA-CREF, Charlotte, NC 10/2011-2/2017
Project Description
Unified Desktop: Unified Desktop is an internal application used by NCC folks to process client requests that are dynamic and entitlement-driven to meet the needs of a wide variety of users, roles, and business functions.
Worked on multiple application in Unified desktop like UD Telephone enrollment,UD Loans, UD MIM Referrals, UD RIPC and UD Meeting Summary
Role / Responsibility
Role: Onsite team Lead/Test Coordinator
As Team lead reviewed/analyzed the RTC stories,created Test Plan,Test outline documents,participate and update QA Estimates in Scrum planning meeting,Story tech grooming meetings,Scrum Standup calls. Maintain /Update RTC with QA task and update story points as required.
Co-ordinate with offshore team to discuss/Resolve deliverable, issues, and concerns and monitor the status of deliverable. Scheduled, conducted knowledge transfer to offshore teams whenever required.
Created /reviewed test scripts with team members before giving test walkthrough to project management.
Conducted Test deliverables review with Onshore/offshore team. Conducted walkthrough of deliverables to project management team
Report/Discuss the team status to the Project manager and owners every week and plan future deliverable timelines.
Conducted defect triage meetings with supporting/depending team, development teams, System /environment management teams.
Coordination with team management for test sign-off approvals.
Manage defect reports, review defect added by offshore team, and update required details in Defect Triage calls.
Extensive use of ALM for Test management, Create test sets, add requirements, and update test coverage.
Created reports using ALM to showcase Test team efforts, project status to management team.
Performed Data Mining using OBIEE and SQL or enrolled participant for test execution.
Created and executed SQL queries for backend testing/Database testing. Worked on XML validation fro request /response testing for web services.
Team Size
6
Project Name
Model T
Client
TIAA-CREF
Project Description
Model T: Model Transactions seeks to bring self-service and straight-through-processing to plan participants and sponsors by increasing transaction processing maturity. Loans and Lump Sums are the transactions that have been chosen as the primary focus for the Model Transaction program. This program will work within the established or developing frameworks for these tools adding functionality to the extent necessary to perform straight through transaction processing. These transactions are supported by 3 different channels - Individual Web Center (IWC) Transactions, Unified Desktop Phone and Mail channel Transactions.
Role / Responsibility
Role: Onsite Scrum Team Lead
As Scrum team lead conducted standup meetings with team members, Conducted meetings with offshore/onshore team to discuss/Resolve deliverable, issues, and concerns and monitor the status of deliverable. Scheduled, conducted and Knowledge Transfer to offshore teams whenever required.
As scrum lead updated Scrum master with Team status, participate and update QA estimates in Scrum planning meeting, Story tech grooming meetings, Scrum Standup calls.
Worked with Project supporting teams to gather data or share data for testing requirements.
Worked with system teams for environment setups, Batch run updates/requests.
Created Test Plan, Test outline documents, Reviewed/created Test scripts, Test walkthroughs/reviews with project management.
Maintain/Update ALM structure, Create test sets, add requirements, and update test coverage.
Manage defect reports, review defect added by offshore team, and update required details in Defect Triage calls.
Performed Data Mining with OBIEE or enrolled participant for test execution.
As team member Execute Test Cases based on RTC stories for different releases and report defects
Team Size
15
Project Name
Business Acceptance Testing
Client
TIAA-CREF
Project Description
Business Acceptance Testing: Business Acceptance team works as intermediate team between QA and Business user.BAT team helps Business users with Data Setup, access creation codes, and Data mining .Along with this BAT team also test different projects with help of Omni Plus. Omni Plus is a transactional driven database that uses a Batch Process to update information on the record keeping system. Each distribution process can further defined by Institutional plans and Contract rules. The different applications in the batch stream are Omni Pay, Omni Trade, CPS, and TAXWARS. Power Image is Process Workflow. Omni Manager is the Web version of Omni station.
Role / Responsibility
Role: Team Lead
As Team lead reviewed the assignment sheet provided by Business Analyst, read different CRFs/FDD/TDD, created test plan and assigned work according to the team members.
Conducted meetings with Onshore/offshore team to discuss deliverable, issues, and concerns and monitored the status of deliverable.
Resolved access issues to different application.
Scheduled, conducted and attended Knowledge Transfer session between member of the team and Business analyst for the different application
Provided estimates for the different project that BAT Supports.
Report the team status to the client manager every week.
Created the BAT team SLA, WSR, MSR, PRAM, MPR etc.
Coordinated with Automation team to get data entry completed for different application automated.
As team member Prepared Test Cases based on project FDD for different releases. Test Cases included Regression and New Functionalities.
Performed Data Mining or enrolled participant for test cases and compiled test case matrix.
Validated the result after Batch execution.
Updated the test case matrix with results and sent to Onsite team for review
Contribution
As a Team Lead Stabilized team and reduces resource iteration from 50 % to greater
extent
Created a Domain Knowledge repository and conducted sessions for resources.
Successfully delivered all project release from minimum to nil defect seepage
Multiple project releases were completed before time and all were completed on time
With quality.
Team Size
15
Extentia Information Technology: 02/2007-02/2011
Project Name
APACHE – Travel based site (for travel agents)
Client
Independent Travel agency and client of Extentia
Project Description
This website was created based on a VB 6.0 application existing with the Client. It contains Flights, Hotels, Supplements, Transfers and Special offers on hotels. It is an agent booking website, which supports a quick search, booking & cancellations for Flights as well as hotels. It deals with live suppliers as well as direct contracts fed into the client’s database.
The VB6 application highly driven by direct contracts the system was designed with high level complexity. For the Direct contract search/booking we had created a web-service that can be consumed by the actual website.
A back office website was created for direct contracts, where the Loaders could feed contract details provided to them by the direct vendors.
Role / Responsibility
Role :Test Lead
Understanding the Business Requirement Specification and System Requirement Specification.
Preparation and maintenance of documents like Bug reports, Test cases, Traceability matrix, Test Plan. Check list for all the modules.
Worked closely with project architectures and helped in creating project model, product releases which includes documentation, quality control and assistance with checkouts.
Worked/guided team member to prepare Test Cases based on project FDD for different releases. Test Cases included Regression and New Functionalities.
Created Test Plan, Test outline documents, Reviewed/created Test scripts, Test walkthroughs/reviews with project management.
Scheduled defect triage meetings with teat management and development team.
Attended project management meetings and updated status.
Executed test cases, logged bugged as when required.
Contributions
Worked as Test Team lead and delivered 1st release successfully before time.
Worked with Project Architecture team and contributed the ideas to be implemented.
Team Size
17
Project Name
PackYourBags
Client
PackYourBags(Travel-Booking site)-Independent Travel Agency
Project Description
This site had to be re-engineered and converted to .Net 2.0. This has Flights, Package Holidays and hotels modules included. The site was made in .Net 1.0 with the classic ASP coding style and had to be converted into something more reliable and readable. We have developed connector for the supplier called Multicom which provides availability and booking information to the site.
A new module for Hotels search/booking was plugged into the existing website as a new feature.
Role / Responsibility
Role: Test Lead
Conducted application understanding meeting with test management, development team, integration team and collected test requirements.
Created and updated test management with QA estimates, test delivery milestones.
Scheduled test team meeting for knowledge transfer and test planning
Preparation and maintenance of documents like Bug reports, Test cases, Traceability matrix, Test Plan. Check list for all the modules.
Reviewed test scripts created by team members and guided for changes /updates required.
Conducted sign-off meetings and gave test deliverable walkthroughs.
Contributions
Worked with Project Developers to eliminate any bugs at Unit testing Phase.
Worked to meet the tight deadlines for every release and received outstanding performance award
Team Size
17
Project Name
Dictalink
Client
Mysoft
Project Description
This product or Desktop application is known as DL V4. DictaLink is dictation software. Software has functionality like Work Offline, Network safe, OFD (Old File Deletion), Transcription (Visual as well as Batch Mode), FTP, Auto save and Auto recover. It has two kinds of Modes Digital and SR-Mode (Speech Recognition). It is having Author (who initiate the conversation) and Secretary (who is working on the file given by the author). Data is maintained in xml files.
Role / Responsibility
Role:SSE
Understanding the Business Requirement Specification and System Requirement Specification.
Preparing the design documents like Test scripts and test outline documents.
Conducted walkthrough of test scripts created to project management.
Updating bugzilla with bugs found, coordinating with developers on fixes and retesting application.
Worked on regression suite.
Worked on functional end to end testing of all modules of project.
Delivering status reports like testing status, bug fixing status & weekly status reports to Development Lead
Contributions
Worked to meet the tight deadlines for every release and received outstanding performance award
Team Size
6
Project Name
Elite retail website
Client
Elite-independent retailers
Project Description
This product is used to automate the functioning of a merchandise house in the market of fashion accessories. This product helps the system to keep the track of clients order to the Supplier and the Customers order through the various stages, Track the stocks in hand. It has Facility to track Development of Samples for Sales/Marketing purposes, Facility to generate various documents required for carrying through an order, Facility to search for products based on the product Bar-code and to generate reports for the management and the merchandisers
Role / Responsibility
Role:SSE
Understanding the Business Requirement Specification and System Requirement Specification.
Preparing the design documents like Test scripts and test outline documents.
Conducted walkthrough of test scripts created to project management.
Updating bugzilla with bugs found, coordinating with developers on fixes and retesting application.
Worked on regression suite.
Worked on functional end to end testing of all modules of project.
Delivering status reports like testing status, bug fixing status & weekly status reports to Development Lead
Contributions
Worked to meet the tight deadlines for every release
Team Size
4
Project Name
Immogenics
Client
Immogenics (UK Pathology Lab)
Project Description
This product is used to automate the functioning of a medical laboratory which checks the immunity and allergy levels of various foods for a given blood sample. The project is designed with a database distributed across two server’s synchronized using SQL Server synchronization and replication. It has a web interface which was used to provide the administration. The desktop application is used by the lab for processing of results. While as the serial communicator is used to pass information to the medical instrument used
Role / Responsibility
Role: SE
Understanding the Business Requirement Specification and System Requirement Specification.
Preparing the design documents like Test scripts and test outline documents.
Conducted walkthrough of test scripts created to project management.
Updating bugzilla with bugs found, coordinating with developers on fixes and retesting application.
Worked on regression suite.
Worked on functional end to end testing of all modules of project.
Delivering status reports like testing status, bug fixing status & weekly status reports to Development Lead
Contributions
Worked Single Test Resource on this project Worked to meet the tight deadlines for every release and was appreciated for the efforts.
Team Size
4
Project Name
ClientOne, A Multi platform Chat Client
Client
ClientOne
Project Description
The application is a Chat Client similar to Yahoo Messenger. This client communicates with a SIP Server through 2 Layers directly or indirectly. The ClientOne has all basic chat client functionalities such as PC- to - PC Messaging, PC – to – PC calls, Calls to Mobile numbers/any other valid phone numbers, SMS to valid mobile numbers & phone numbers, Call & Chat history, Buddy list Management, provided all basic call & messaging from buddy list, Changing status, Profile maintenance, Save login details, Auto-login, Configurations, etc. .
Role / Responsibility
Role: Test Engg
Understanding the Business Requirement Specification and System Requirement Specification.
Preparing the design documents like Test scripts and test outline documents.
Conducted walkthrough of test scripts created to project management.
Updating bugzilla with bugs found, coordinating with developers on fixes and retesting application.
Worked on regression suite.
Worked on functional end to end testing of all modules of project.
Delivering status reports like testing status, bug fixing status & weekly status reports to Development Lead
Contributions
Worked to meet the tight deadlines for every release
Team Size
6
Qualification Details
Degree
Branch
Year of Passing
Name of the College / Institute
Name of the University
B.E. (Computers)
Computer Science
June 2006
Shri Rayeshwar Inst Of Engg & IT
Goa University