| Resume alert | Resumes 1 - 10 of 17 |
Customer Service Call Center
Concord, NC
... Email/Chat Banker Jul 2015 – Apr 2018 Wells Fargo Bank - Charlotte, NC Provides prompt, accurate, and professional responses to customer requests via email and chat. Independently and efficiently review, research and resolve routine to complex ... - Mar 26
... Email/Chat Banker Jul 2015 – Apr 2018 Wells Fargo Bank - Charlotte, NC Provides prompt, accurate, and professional responses to customer requests via email and chat. Independently and efficiently review, research and resolve routine to complex ... - Mar 26
Call Center Financial Services
Concord, NC
... .Implemented and managed Omni-Channel functionality within Salesforce platform, enhancing agent productivity and customer satisfaction by efficiently routing inquiries across various channels such as email, chat, phone, and social media. .Created ... - Feb 07
... .Implemented and managed Omni-Channel functionality within Salesforce platform, enhancing agent productivity and customer satisfaction by efficiently routing inquiries across various channels such as email, chat, phone, and social media. .Created ... - Feb 07
It Support Specialist
Concord, NC
... Providing support to TSRs through chat, helping them resolve difficult customer calls and providing resourceful information. Tracking and analyzing incidents and service alerts, sharing this information nationally to prevent repeat problems. ... - 2023 Oct 09
... Providing support to TSRs through chat, helping them resolve difficult customer calls and providing resourceful information. Tracking and analyzing incidents and service alerts, sharing this information nationally to prevent repeat problems. ... - 2023 Oct 09
Software Engineer Focus Group
Concord, NC
... ● I have also participated in a few focus group chat discussions . ● I have performed new product testing and shared my reviews. ● I have also successfully completed game testing for a period of 14 days. EDUCATION MS Ramaiah Institute of Technology, ... - 2023 Aug 15
... ● I have also participated in a few focus group chat discussions . ● I have performed new product testing and shared my reviews. ● I have also successfully completed game testing for a period of 14 days. EDUCATION MS Ramaiah Institute of Technology, ... - 2023 Aug 15
Sales Associate
Concord, NC
... Job Responsibilities: Regular anchor in chat show & reporter. Office Assistance Organization: Ritam Vidhyapeeth - Secondary School, Kolkata (sept ’02 – March’03) Designation: Computer Teacher. Job Responsibilities: Imparting Computer education from ... - 2023 Jul 31
... Job Responsibilities: Regular anchor in chat show & reporter. Office Assistance Organization: Ritam Vidhyapeeth - Secondary School, Kolkata (sept ’02 – March’03) Designation: Computer Teacher. Job Responsibilities: Imparting Computer education from ... - 2023 Jul 31
Customer Service Manager,Office Manager, Customer Care Representative
Concord, NC
... Cabarrus High School - Concord, NC August 1993 to September 1996 Skills • Cold calling • Sales • Customer service • Live chat • Account management • Computer operation • Cash handling • Phone etiquette • Computer skills • Cleaning • Order entry • ... - 2023 Mar 19
... Cabarrus High School - Concord, NC August 1993 to September 1996 Skills • Cold calling • Sales • Customer service • Live chat • Account management • Computer operation • Cash handling • Phone etiquette • Computer skills • Cleaning • Order entry • ... - 2023 Mar 19
Data Entry Customer Service
Concord, NC
... Qualifications Druid Hills High School DEGREE: High school diploma DURATION: 8/2012 - 5/2015 Skills Technical Skills Trouble shooting issues Help desk and technical support Live Chat and oral communication Management Skills Customer service Data ... - 2022 Nov 15
... Qualifications Druid Hills High School DEGREE: High school diploma DURATION: 8/2012 - 5/2015 Skills Technical Skills Trouble shooting issues Help desk and technical support Live Chat and oral communication Management Skills Customer service Data ... - 2022 Nov 15
Call Center Account Manager
Concord, NC
... Monitored calls and gave feedback to reps Made outbound calls at least 100 everyday Conducted Team meeting twice a day VIA Teams video chat Called Real estate agents and pitched them for a partnership to obtain their buyers who were interested in ... - 2022 Oct 27
... Monitored calls and gave feedback to reps Made outbound calls at least 100 everyday Conducted Team meeting twice a day VIA Teams video chat Called Real estate agents and pitched them for a partnership to obtain their buyers who were interested in ... - 2022 Oct 27
Customer Service Care
Concord, NC
... • STRONG COMMUNICATION SKILLS (Less than 1 year) • Caregiving • Supervising Experience • Upselling • Customer support • Live chat • Help desk • Salesforce • Microsoft Outlook • Account management • remote sales (2 years) • Communication skills • ... - 2022 Oct 24
... • STRONG COMMUNICATION SKILLS (Less than 1 year) • Caregiving • Supervising Experience • Upselling • Customer support • Live chat • Help desk • Salesforce • Microsoft Outlook • Account management • remote sales (2 years) • Communication skills • ... - 2022 Oct 24
Call Center Manager
Albemarle, NC
... Update and create new quality systems including phone quality/availability, chat quality, and productivity. Implemented new processes/tools to enable efficient and effective workflow management. This includes creating new reports, writing ... - 2021 Mar 05
... Update and create new quality systems including phone quality/availability, chat quality, and productivity. Implemented new processes/tools to enable efficient and effective workflow management. This includes creating new reports, writing ... - 2021 Mar 05