Albemarle NC ***01
My goal is to become associated with a company where I can utilize my
skills and gain further experience while enhancing the company's
productivity and reputation.
CERTIFICATIONS & LICENSURE
. Comptia A+ Certified Professional Valid through
June 13, 2016
. Comptia Network+ Certified Professional Valid through June
. Comptia Security+ Certified Professional Valid though June
. Access Data Certified Examiner (ACE) Valid though
November 5, 1014
. Applied Decryption Forensics program certified
. A high-energy, enthusiastic and dependable individual who excels in
and competitive environments.
. Skilled in problem solving and troubleshooting.
. Successful track record with high responsibility positions.
. Recognize obsolescence before it takes place. Able to forecast
. Skilled in all aspects of Information Technology
Affordable Solutions, Albemarle North Carolina
Technician/Analyst, January 2011- Present
Provide innovative solutions for Customers IT needs, including PC and
Printer repair, Network infrastructure, Network administration,
Penetration testing, Software patching,Virus detection and removal, and
Connextions, Concord North Carolina
Technical Support E Chat Agent, January 2010 - November 2010
Provided excellent customer service to customers having a wide range
of issues with
a wide range of networked and stand alone devices. Communicated with
customers via inbound calls and the E chat environment.
Buckwild Bar and Grill, Charlotte North Carolina
General Manager August 2007 - November 2009
Designed and implemented policies and best practice procedures for
the daily operations, accounting and employee direction in the service
Pait Communications, Belmont North Carolina
Field Technician January 2004 - October 2006
This job entailed adding new equipment to existing cell phone tower
sites, reading and altering drafts
and scale drawings to ensure equipment was added to proper location.
Central Piedmont Community College, Charlotte North Carolina
A.A.S., Computer Technology Integration with emphasis on Cyber Crime
and Digital Forensics. 2012
GPA: 3.7, Major GPA: 3.8.