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Rawdat Al Khail, Qatar
... Previous Career Morocco 2003-2004 Call center Agent 2009 tele adviser at level 3 a b2s campus references sfr -118 218 2010 tele adviser at level 4 at b2s campus for sfr referrals 2006 Business Charge at MD Call Center Casablanca Klekoon 2005-2006 ...
- 2019 Oct 29
Qatar
... -Being the shift supervisor and handling the responsibilities of the shift like the service level and maintain the correct number of call center agents in the shift. -Doing all kinds of replacements in regards to Credit Cards and Automatic Teller ...
- 2019 Oct 28
Rawdat Al Khail, Qatar
... we end the call by making a test call to their line. Accepts customer’s request to port their number to us. Troubleshoot customer‘s mobile phone and provide instructions activate their phone. TRAINING AND SEMINARS: Global Call Center Education ...
- 2019 Oct 28
Rawdat Al Khail, Qatar
... Efficient phone ethics and other call center operations. A goal oriented and a passionate employee. WORK HISTORY Customer Service Representative II Majorel (formerly known Arvato Bertelsmann) Angeles City, Philippines June 2018 – August 2019 ...
- 2019 Oct 20
Rawdat Al Khail, Qatar
... Worked at Calltronics Call Center as a Salesman & Data entry Operator. Key Responsibilities. Making Out bounds calls to customers who have questions or concerns related to Our products. Sales new latest Android Mobile Phones. Arrange meetings with ...
- 2019 Oct 13
Doha, Qatar
... Technical Support Level 1 (Escalations) Back Office (Australian Account) February 2009 – April 2014 Bluebean Incorporated Call Center Agent August 2008 – November 2008 Acquired Certifications Microsoft Cloud Solutions Expert: Productivity (February ...
- 2019 Oct 01
Rawdat Al Khail, Qatar
... by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. ... Company : Americana Food Company Designation : Customer Service / Admin Assistant Location : The Center, Doha, State of ...
- 2019 Sep 29
Rawdat Al Khail, Qatar
... 2012 till date) To ensure defined Service Level KPIs are met and take effective actions to manage call traffic during shift. ... Contact Center Complaint/Fatal Calls Counseling (To Counsel resources for their Fatal Calls, monitor their performance as ...
- 2019 Sep 28
Rawdat Al Khail, Qatar
... 2F Export Wing PAIR-PAGS Center, Ninoy Aquino International Airport Avenue, Pasay City, Metro Manila, Philippines Hospitality and Tourism Career Opportunities Seminar March 5, 2014 Convery Hall, Columban College Inc. Olongapo City, Philippines Call ...
- 2019 Sep 27
Qatar
... Performed Activities of BSC Cutover, Re-homing, Call testing and Traffic shifting. ATP (Acceptance) of 150 Swaps, 40 Phase-A ... HUAWEI Optix RTN Microwave products at HUAWEI training center, Riyadh, Saudi Arabia. QCCS-QHSE training and certification, ...
- 2019 Sep 23