CARREN T. PAYAD
St. *** Bldg. ** Zone **, Al Maamoura, Doha, Qatar
E: ***********@*****.*** T: +974-****-****
CAREER OBJECTIVE
ADMINISTRATIVE/ACCOUNTING ASSISTANT OR CUSTOMER SERVICE POSITION WITH GOOD COMMUNICATION, CLERICAL AND ANALYTICAL SKILLS.
SKILLS
Experienced customer service representative with outstanding people skills.
Creative problem solver and exceptional written and verbal communication skills.
Proficient in Payroll, Bookkeeping, and General Accounting Skills.
Acquainted in QuickBooks Software and Automated Accounting System.
Proficient with the Microsoft application (Microsoft word, Excel and PowerPoint) and grasps recent technology quite well. Able to multi-task and adapt to changes.
Strong analytical and problem-solving skills.
Efficient phone ethics and other call center operations. A goal oriented and a passionate employee.
WORK HISTORY
Customer Service Representative II
Majorel (formerly known Arvato Bertelsmann)
Angeles City, Philippines June 2018 – August 2019
Recognized as one of the top performers monthly.
Achieved the requirement of 250-300 jobs daily.
Dealt with customer problems in fast paced, high production environment.
Managed records of customer interactions, processed customer accounts and filed documents.
Took on special tasks as required.
Accounting Officer
Exportville Young Builders’ School, Inc.
Angeles City, Philippines April 2016 – May 2018
Calculated and created financial analysis of the financial statements.
Petty Cash custodian, Cash disbursements, Journal vouchers and Bank reconciliation.
Handled accounts payable and ensured the monthly bills payment.
Provided information to accounting journals or accounting software from such source documents as invoices to customers, cash receipts, and supplier invoices.
Ensured that receivables are collected promptly and chart of accounts are updated.
Conducted periodic reconciliations of all accounts to ensure their accuracy.
Administrative Assistant
Exportville Young Builders’ School, Inc.
Angeles City, Philippines April 2014 – April 2016
Provided clerical and administrative support to management as requested.
Monitored office supply levels and purchased supplies and equipment as authorized by management.
Complied with local and national government reporting requirements.
Performed other related duties as may be assigned from time to time effectively and independently.
Coordinated filing, storage and retrieval of both manual and system reports.
Appointment Setter
Ausphil Outsourcing Solutions
Angeles City, Philippines June 2013 – March 2014
Participated in the sales process and set appointments for the Sales Department.
Met appointment setting quotas daily.
Submitted accomplishment report on a daily or weekly basis as required.
Employee of the Month of September 2013
Records Administrator
Vx10 Teen Club and Resource Center
Angeles City, Philippines June 2012 – January 2013
Provided assistance to the records management and staff in managing office records.
Managed records and reports in a safe and secure manner.
Fast encoder (50 words per minute)
Student Assistant
Special Program for Employment of Students (SPES)
Angeles City, Philippines April 2012 – 2012
Excellently followed orders and commands given by the management.
Constantly kept environment and equipment clean and orderly.
Filed administrative and confidential documents.
EDUCATION
Bachelor of Science in Business Administration
Financial Management Accounting
Republic Central Colleges Angeles City, Philippines (2011-2016)
REFERENCES
References will be provided upon request.