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Telecom Project Manager / Managed Services Manager /Operations Manager

20,000 QAR
September 23, 2019

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Mob: +92-333******* Email: Location: Pakistan



Qualified professional in telecommunication industry seeking for career opportunity in a progressive organization where could utilize my technical / managerial expertise and acquire new skills for personal and organizational growth.


Result oriented 13 years’ experience in Telecom Solutions, 2G, 3G, 4G / LTE & MW networks, Field Maintenance, TE & Electromechanical projects successful delivery. An utmost grip on Organizational Process Improvement having Multitasking and Leadership skills. I remained successful in Projects’ Management, Contracts and Projects Control Management, Managing Large Scale simultaneous Projects countrywide. I have a proven ability to deliver sustainable high-performance results across the organization and create a safe and healthy environment that attracts and retains talent and enables people to fulfill their potential. Proven track record of delivery by gaining customer trust with organization initiating from single to multiple high budget projects where employees and staff increased from 50 to 700 in number resulting company’s continuous economic growth.


Operations & Maintenance Managed Services (TE & Electromechanical)

Project Implementation (Wireless & Transmission)

Contracts & Project Negotiation

Extensive experience in Customer Relations

SLA & KPI Achievement

Team Management

Human Resources Management

Talent Acquisition & Recruitment Process

Project Setups, Transition & Mobilization

Strategic planning & Cost Optimization

Staff Performance & Evaluation

Spare Parts & Logistics

Good Communication & Organizational skills


Mobily MNS Project, Huawei - South & Central Regions (65 staff)

Drive Test projects - MS & Engineering (70 staff)

Mobily MNS East - Nokia (38 staff)

Implementation projects - Huawei & Nokia (88 staff)

STC EM - Huawei (39 staff)

STC TE- Huawei (75 staff)

Zain EM Projects - South & East Regions (116 staff)

Zain TE Projects - South & East Regions (78 staff)

VDSL & FTTH Project (10 staff)


Delta Turkish Contracting Company – KSA. as Project Manager (March 2017 to March 2019)

Developed plans and schedule for projects and prepared necessary objectives.

Assisted customers in resolving all issues and updated project status, ensuring customer satisfaction.

Determine project budget and recorded all expenses of project to ensure its compliance with scheduled budget.

Identified needs of enhancements to project and updated process accordingly.

Project resources team management, efficient planning & execution.

Cost study, control and risk management for existing and new projects.

HR recruitment and resources management in projects.

FLM and managed services contracts study, review, negotiation and agreements.

MS project setups, new scopes team dimensioning, mobilization, transition & handover.

FM & EM staff performance analysis, evaluation and incentives.

EHS training arrangements, 3rd party certifications & HSE field compliance.

Network performance, KPI & SLA achievement.

Access coordination liaise on with landlords by legal staff for granting access to cell sites.

Warehouses, EM Over Hauling workshop setup, logistics and spare parts management.

Preparing and supervising invoicing documents for projects.

265 vehicles fleet and rental supplier’s management, Quotations, PO approvals, issuance, invoicing control.

Implementing new strategies, rules and regulations by high management in projects.

Coordination with high management, technical management and staff for arranging meetings, new requirements, new projects setups and successful delivery.

Supervising random visit to regions and site audits to observe field team performance, ensuring network quality and making sure to follow network safety regulations, EHS and general safety rules.

Network includes more than 6000 sites under scope of telecom managed services (Huawei & Nokia), Electromechanical / Non-Telco operations for around 3000 sites, TI / new technologies implementation for RAN and MW, Drive Test scope covers 2800 sites.

Delta Turkish Contracting Company–KSA. as FLM Manager, Mobily MNS Project (May 2010 to Feb 2017)

Manage FM teams for preventive & corrective maintenance & RF teams for Drive Test.

Making monthly plans of preventive maintenance & Implementation.

Coordination with customer, FO, BO, E&M & FM teams.

Make sure the SLA and KPI of network while corrective maintenance.

Preparing daily, monthly & weekly reports of maintenance.

Resource management, FLM team performance analysis, network performance & spare parts management.

Technical support to on-site engineers for trouble shooting if required.

Track of outages, MDT’s & Work Orders.

Maintaining PAT for 2G, 3G and WI-MAX sites.

Frequent visits to sites to make sure the quality of preventive maintenance.

Scope of maintenance includes Access Network (MW, BTS, Node B, Transmission media, BSC, RNC & Tran coder)

Network includes more than 1000 2G sites (Motorola BTS & Ericsson MW), more than 300 2G sites (Huawei & NEC), more than 300 3G sites (Huawei) and 60 Wi-Max sites.

Delta Turkish Contracting Company – KSA as FM Engineer, Mobily MNS Project (April 2009 to April 2010)

First level maintenance (FLM) & troubleshooting to keep network stable and alive 24*7.

Preventive & Corrective maintenance on all cell sites that includes BSS entities of Huawei and Motorola.

Maintenance & Troubleshooting of Huawei BTS312, BTS3012, BSC32, BSC6000, Huawei TCSM, Motorola BTS (Horizon II Macro), Motorola BSC, RXCDR (Trans coder), RTN products, NEC MW, Ericsson Traffic Nodes & Hi-CAPS.

Remote Sites Supervision from BSC.

Conducting Feeder Test (Sweep test, VSWR & DTF)

Performing Complete BSS Hardware Health Check.

Performing PAT for new BTS sites as customer (from Mobily)

Co-ordination with customer for site related issues.

Maintaining enough stock of hardware/spares available all the times for emergency needs.

Huawei Technologies PVT. Ltd. – Pakistan as BSS Engineer, PTML-UFONE Project (April 2007 to March 2009)

BSS OMC-R Work Responsibility.

Coordination of BSS activities with cross functional teams (NSS/RF/Civil/Electrical/Transmission)

Coordination with the customer in order to know their requirement regarding implementation.

Hardware Installation, Configuration & Commissioning of Huawei BTS3012, BTS 3012AE, BTS3006C, BSC32 & BSC6000.

Operating Huawei OMCR terminal M 2000(I-Manager)

BTS & BSC Software Patch Up-gradations.

PCU Configuration, Commissioning, GPRS & EGDE Configuration on BSC end.

Local & Remote Maintenance of BTS Sites & BSCS as per quality standards.

Creation, Integration and configurations of new BTS and BSC sites and software downloads from OMCR.

Performed Activities of BSC Cutover, Re-homing, Call testing and Traffic shifting.

ATP (Acceptance) of 150 Swaps, 40 Phase-A & 300 Phase-B BTS Sites.

Redesign of existing BTS sites according to new RF Parameters.

Expansion of BTS Sites on Customer Requirement (TRX Expansion)

Handling Alarms & Patching activity on Indoor & Outdoor sites.

DT Co-ordination with RNP sub cons from OMC.

Daily and Weekly Alarms Update.

Regional BSS trainer for subcontractors (training about BTS Installation, Commissioning, Alarm patching according to customer standards)

Advance Star Link Communication – Pakistan as Implementation Engineer (April 2006 to March 2007)

Supervision, Hardware Installation & Commissioning of Huawei BTS sites.

Deployment & Receiving of material on site.

Pre-PAT & PAT for BSC & BTS sites.

Implementing Expansion Plans & Re-homing of sites.

Performing TRX Power Test using BIRD Power Meter and Sensor.

Conducting Feeder Test (Sweep test, VSWR and DTF using BIRD)

Supervising Team members for proper labelling on different cables.

Microwave LOS Surveys, Balloon Tests & Technical Site Surveys.


Bachelor of Science in Electrical Engineering (Major in Electronics & Communication) 2001 - 2005

UCET, The University of Azad Jammu & Kashmir.


GBSS Training held at UET Lahore Pakistan, attained in depth knowledge of GSM BSC 6000 Hardware structure & acquired working knowledge and basic functions of GSM BTS3012, BTS3012AE.

Huawei Node B and Huawei RNC onsite training at Abha RNC location, Saudi Arabia.

HUAWEI Optix RTN Microwave products at HUAWEI training center, Riyadh, Saudi Arabia.

QCCS-QHSE training and certification, QCCS Quality Services Co. W.L.L. Saudi Arabia.

Working & rescue at height, Mind Merge Training Center, Saudi Arabia.

Electrical Safety Awareness, Mind Merge Training Center, Saudi Arabia.

Advanced English language Diploma (6 months) from National University of Modern Sciences, Islamabad, Pakistan.

Member of Pakistan Engineering Council.


MS office, Presentation, Reporting.


Fluent in English & Urdu, both written and oral.

Good in Arabic.


Marital Status: Married

Date of Birth: 19-March-1982

Valid Saudi Arabian Driving License

Available for Re-Location

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