admin assistant/costumer service
Resume:
CURRICULUM VITAE OF
JOEL VERGARA MARASIGAN
Old Salata, Doha Qatar Mob. # +974-********
Visa Status: Working Visa (NOC)
Email: *************@*****.***
SUMMARY OF PROFESSIONAL EXPERIENCE:
KEY QUALIFICATIONS:
Bachelor of Science in Nursing (Under Graduate).
Currently working as Secretary at Advance Infrastructure Engineering.
Experience as Cashier / Admin Assistant at (Americana Food Company), Doha, Qatar since January 15, 2016.
Had been working as Production Staff for seven (4) years at DERMSKIN COSMECEUTICAL MANUFACTURING LABORATORY since February 01, 2007 to December 01, 2011.
Had been working as sales clerk for one year 2 Months years at FOLDED & HUNG January 10, 2012 – February 25,2013.
Sales Clerk at BENCH for April 1 2013 – Oct 20 2015.
SPECIAL SKILLS:
Excellent communication skills in English.
Can manage to work independently, possess decision making and pioneering skills and determination to fulfill a task.
Ability to listen and entertain customers and provide excellent service for customers’ satisfaction.
Possess wide understanding and patience in dealing with customers.
Articulate and friendly with professional demeanor.
Have strong administrative skills.
WORK EXPERIENCES:
Company : Advance Infrastructure Engineering
Designation : Secretary
Location : Al Sadd, Qatar
Inclusive Date : July 2019 up to Present
DUTIES AND RESPONSIBILITIES:
Serves customers by selling products and meeting customer needs.
Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
Focuses sales efforts by studying existing and potential volume of dealers.
Submits orders by referring to price lists and product literature.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
Recommends changes in products, service, and policy by evaluating results and competitive developments.
Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Provides historical records by maintaining records on area and customer sales.
Contributes to team effort by accomplishing related results as needed.
Company : Americana Food Company
Designation : Customer Service / Admin Assistant
Location : The Center, Doha, State of Qatar
Inclusive Date : January 2016 to June 2019
DUTIES AND RESPONSIBILITIES:
Implement and follow the company’s Standard Operating Procedure (SOP) for the benefit of the customers.
Smile and greet the customers as a normal and routine practice.
Entertain and interact with customers and take orders.
To display the highest standards of customer case at all times, welcoming customers in as polite and enthusiastic manner, paying attention at all times to their needs.
To respond quickly and positively to questions, requests, orders and problems or complaints raised by customers and to resolve them effectively and courteously.
To perform all duties to a high standard of customer care in attitude, approach and appearance.
Process cash, check, and credit card payments using cash registers and digital systems.
Stock work and customer areas with needed supplies, such as napkins, condiments, and cleaning supplies, and notify management when inventory levels begin to run low.
Company : Dermskin Cosmeceutical Manufacturing Laboratory
Designation : Production Staff
Location : San Pablo City, Laguna, Philippines
Inclusive Date : February 01, 2007 ~ December 01 2014
DUTIES AND RESPONSIBILITIES:
Starts assembly and production machinery at beginning of shift.
Monitors equipment to ensure that products are being assembled properly.
Makes sure that workstation is clean and free of hazardous materials.
Addresses problems with production equipment and machinery and fixes them as needed.
Cleaning of equipment in routinely manner.
Affixes labels, company logos, and other exterior details to products.
Packs up completed products and prepares them for shipment.
Maintain cleanliness and observe proper sanitation in the working area.
Unloads, organizes, and stocks shipments.
Adheres to all safety guidelines dictation the production and handling of materials in the factory.
Ensures that all production deadlines are met.
Reports issues or problems with production to immediate supervisor.
Company : Folded &Hung
Designation : Sales Clerk (fashion Retail Shop)
Location : Power Plant Mall, Rockwell Makati, Manila
Inclusive Date : Jan. 10, 2012 – Feb. 25 2013
Company : Bench
Designation : Sales Clerk
Location : Trinoma Mall, Quezon City Manila
Inclusive Date : April 1, 2013 – Oct. 20 2015
EDUCATIONAL QUALIFICATIONS:
Tertiary : San Pablo Medical College, San Pablo City, Laguna, Philippines Bachelor of Science in Nursing (Under Graduate) – 2005-2007
Secondary : Santisimo Rosario National High School, San Pablo City, Laguna, Philippines Secondary Education - 2000-2004
Primary : Santisimo Elementary School, San Pablo City, Laguna, Philippines Primary Education - 1994-2000
PERSONAL INFORMATION:
Name : JOEL VERGARA MARASIGAN
Age : 33 Years Old
Date of Birth : February 7, 1986
Gender : Male
Marital Status : Single
Citizenship : Filipino
Passport No. : P057567A
Religion : Roman Catholic
Languages/Dialect (Write & Spoken) : Tagalog / English
I believe that the above information is true and correct to the best of my knowledge and belief.
JOEL VERGARA MARASIGAN
Applicant
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