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Atlanta, GA
... Small Business Administration - Inbound Call Center Representative – I assisted customers with their SBA loans Dynata Call Center - Outbound Survey Caller United Health Care – Inbound Customer Services representative – Assist member with their ...
- 2024 Aug 27
Stone Mountain, GA
Maria V Rodríguez **** ******** ***** Dacula G.A 30019 Phone: 770-***-**** Email: *****.*************@*****.*** Objective: Highly detail-oriented, friendly, and a motivated Call Center/Pharmacy Technician with over 2 years in experience providing ...
- 2024 Aug 27
Loganville, GA
... Magna cum Laude, GPA 3.74 WORK EXPERIENCE: Employer Atlanta, GA 2016-2017 Skills ● French and English ● Two years of call center and IT support experience Excellent verbal and writing communication ● Call center expert Employer Norcross, GA 2016 ...
- 2024 Aug 27
Lithonia, GA
... Skills • Data Entry • Dependable • Cash Handling • Security • Customer Service • Billing • Patient Care • Childcare • Call Center Management • Technical Support • Microsoft Excel • CRM Software (Salesforce, Oracle) • QuickBooks • HIPAA Compliance ...
- 2024 Aug 27
Stone Mountain, GA
... Implemented an address validation system (ETL, Stored Procedures, FTP) to improve ROI at the internal call center, updating import files and ensuring adherence to data standards/specifications Education: M.S. in Project Management/Info. Systems, ...
- 2024 Aug 26
Covington, GA
... Managed and organized priorities with client business relationships within k a call center environment. Experienced with Outbound calls using a CRM Dialer system. Managing cold calling business-to-business new Prospects to generate leads for ...
- 2024 Aug 26
Conyers, GA
... • • Handled 35+ calls per day in a fast-paced high-call-volume center. Coordinated interdisciplinary communication for smoother transitions between clients and legal professionals. • • Updated records and documentation adhering to HIPAA guidelines ...
- 2024 Aug 26
Atlanta, GA
... Horizon Blue Cross Blue Shield of New Jersey April 2007 – June 2018 Coaching Specialist I & II for Billing & Enrollment Team Provided coaching and training to both account receivable and call center representatives. Quality assurance was performed ...
- 2024 Aug 26
Atlanta, GA
... Handled telephone calls in a timely and efficient manner while following established procedures while staying within acceptable performance standards and quality goals Call Center Representative Teleperformance September 2014 - August 2016 • Augusta ...
- 2024 Aug 25
Atlanta, GA
... AT&T: Call Center Customer Service September 2016 – March 2017 Reports to floor supervisor • Take inbound billing and sales calls • Processing credit card and checking account payments • Manage at least 80 calls daily • Put together packages for ...
- 2024 Aug 24