Raashid Rocke *************@*****.***
Lithonia Ga, 30058
Work Experience
Fortlift driver
KNA
May 2023 - September 2023 • Stockbridge, GA
Fortlift operator, load/unload trucks, maintain clean area, stock shelves and move fright . Shipping Clerk
Kelly Services
March 2019 - September 2022
Handled incoming and outgoing shipments by physically verifying with written orders. Organized packaging procedures to ensure safety of shipment. Operated forklift to transport shipments from storage to pallets. Reported and replaced any defective items prior to shipping. Performed shipment receiving duties while ensuring the right items have been delivered safely and timely.
SALES PROFESSIONAL
FOOTLOCKER
August 2018 - August 2019
Made recommendations and informed customers of relevant sales events. Assisted in maintaining inventory levels and organizing stock. Greeted customers and assisted with purchase selections and locating merchandise. Resolved customer questions.
Sales Manager
DirecTV
April 2017 - July 2018
Presentation of sales options to potential customers. Solicited residential customers. Maintained weekly and monthly sales quotas. Wrote orders for installation services. Performed subscriber audits. Ensured compliance. Shipping Clerk
Peak Employment
July 2016 - February 2018 • Augusta, GA
Ensured that all transactions were recorded in company database Made sure that serial and batch numbers matched the product Handle space arrangements for incoming shipments in the storage areas Prepared invoices and delivery orders Make sure that items are loaded onto shipment vehicle in a safe and timely manner Customer Service Professional
Teleperformance
September 2014 - August 2016
Provided exceptional customer service for Electrolux Major Appliances while working in a fast-paced, multi-task oriented and professional consumer environment. Handled telephone calls in a timely and efficient manner while following established procedures while staying within acceptable performance standards and quality goals Call Center Representative
Teleperformance
September 2014 - August 2016 • Augusta, GA
Answered calls for WellCare Medicaid Conducted on-site training for new hires Answered escalated calls regarding terminated insurance Maintained a 100% on Quality Analysis Constantly received positive feedback from supervisors Received many "Kudos Calls" from satisfied customers Held above average status within the site Shipping Clerk
Kelly Services
March 2013 - September 2014 • Lawrenceville, GA
Handled incoming and outgoing shipments by checking them physically Organized packaging procedures to ensure safety of shipment Reported and replaced any defective items prior to packing 470-819-7746Operated forklift to transport shipments from the storage area to the pallet Performed shipment receiving duties while ensuring the right item has been delivered
Sales Associate
Wal-Mart
April 2012 - March 2013 • Grovetown, GA
Trained new hires Conducted nightly inventory Verified accuracy of received shipment Answered inquiries regarding products and current promotions Maintained up-to-date knowledge of store policies and procedures Assembly line
MAU
Mau
Education
Virginia College
Business Administration
2013
Skills
Organizational Skills Proven Track Record Decision Making Punctuality Leadership Loyal Task Oriented Maintaining Inventory Strong Work Ethic Potential Monthly Sales Learning Listening Flexibility and Adaptability People Oriented