Port Charlotte, FL
... Consultant, Ascentive.com – Philadelphia, PA 2010 to 2012 Offered Contact Center, Customer Care, and BPO consulting services to a technology company, focusing on implementing KPI measurement and performance management strategies to enhance process ...
- Feb 27
West Palm Beach, FL
... ONE LINK BPO- FITBIT Provided support as a customer service representative assisting customers with smartwatch troubleshooting. Perform regular assessments regarding customer complaints and provide suggestions to improve customer satisfaction. E D U ...
- Feb 19
Saint Johns, FL
... RPO/BPO/BPI/BPM Sales Management. Account Management. Staff Development. Talent Services Consulting. Client Build & Retention. Benefits. Self-Starter. Tech Services & Recruitment Marketing. Executive Search. Procurement. Sourcing. KPI. Budgeting. ...
- Feb 15
Miami, FL
... Jul-2013 to May-2016 PS BPO (Fundación ParqueSoft - Cali - Colombia) Customer : Telecenter Panamericana (Direct TV) Logging System: Application for the Call Center developed in ASP.NET, VB.NET, AJAX, SQL Server, 100% Web, to capture and track calls ...
- Feb 07
Miami, FL
... Streamlined and automated several processes and reduced expenses by 60%+ Managed BPO relationship to ensure consistency on customer delivery Controlled $425K P&L as well as efforts of 5 outside collectors and 2 support specialists – overseeing $1 ...
- Feb 04
Hudson, FL
... Senior Technical Lead Actively augmented and re-designed core VPAS Life functionality, a client-server software application which is a scalable policy administration platform offered in SaaS, BPO, BPO Hybrid, and License modes. Over 20 of the ...
- Jan 27
Tampa, FL
... KNOWLEDGE: Business: Communications I, Communication II, General Mathematics, Payroll, Accounting, Introduction to Business, Business Law, Economics, Typewriting, Residential & Commercial Real Estate, BPO, Short Sale and Distress Property ...
- Jan 25
Coral Springs, FL
... Recruited and on-boarded tens of thousands of both exempt and non-exempt business processing outsourcing (BPO) positions during my tenure with limited lead time, for Convey’s Fortune 500 clients including CVS, Humana, and Cigna. Responsible for a $2 ...
- Jan 19
Jacksonville, FL
... Services Limited ) is a leading information, communications and technology (ICT) company providing top-class business consulting services, Applications services, Infrastructure services, and Business Process Outsourcing (BPO) services globally. ...
- Jan 15
Jacksonville, FL
... and when necessary and appropriate, creating new families through kinship, guardianship Customer Service Representative Bernard BPO - Jacksonville, FL February 2019 to March 2020 Design and implement customer strategies to increase loyalty and ...
- Jan 15