Jacksonville, FL
... Corporate Trainer Bernard BPO - Jacksonville, FL April 2017 to March 2020 • Provided development and training to new hires and employees on various new skills and procedures such as customer service, sales and collections. • Developed new hire ...
- 2023 Oct 05
Lake Worth, FL
... 2021 Infinite Dream SEO Virtual Assistant Building a data base Sending emails doing email marketing August 2020 –Febrary 2021 BPO Real Deal Estate Cold Caller selling properties in Texas August 2019 – july 2020 BPO Experiences Cold caller Selling IT ...
- 2023 Sep 29
Palm Bay, FL
... SKILLS/KNOWLEDGE Customer Retention Leadership Employee Relations Employee Retention Contact Center Management Process Improvement BPO Operations Cost/Expense Reductions Strategic Thinker Ability to Prioritize KPIs Collaboration Compliance/Quality ...
- 2023 Sep 27
Yulee, FL
... ●Performed audits for the entire BPO department to ensure faster SLAs and improve quality and accuracy of each valuation. ●Created training programs, SOP’s and monitored trends to execute best practices for all of the quality assurance department ...
- 2023 Sep 25
Miami, FL
... chro Work History Customer Service BPO American, remote Handling a high volume of call for different company Answer telephones using appropriate etiquette according each company brands Listen and respond appropriately to the customer’s needs Build ...
- 2023 Sep 06
Jacksonville, FL
... Center OCT 2010 – APR 2011 IT Operation Assistant Manager / HCL Technologies Ltd., Noida, Uttar Pradesh, INDIA Industry: BPO & IT Services / One of the Largest IT Service Provide in the World Term: Fulltime Employee Key Projects: Reader Digest ...
- 2023 Aug 31
Miami, FL
... Delphi Investment Realty BPO Field Rep. & R.E. Assistant (January 2011 – October 2018) Prepare real estate agreements, leases, listing contracts and other pertinent forms MLS searches, reports, market analysis, input of data and inventory ...
- 2023 Aug 29
New Port Richey, FL
... and actuals Talent Acquisition Manager – November 2020 – April 2021 Qualfon – Global BPO – provider contact center services Remote Provide support in talent attraction, selection, retention, reporting, system management and workforce planning. ...
- 2023 Aug 05
Bradenton, FL
... Ensure service level expectations are being delivered by the BPO provider. Take corrective action as appropriate to minimize impact to field operations. Develop training and education materials to be used by field personnel and other functional ...
- 2023 Aug 04
Jacksonville, FL
... *JP Morgan Chase Jacksonville, Florida April 2009 - March 2010 Mortgage Clerk Front-end Imminent Default and Loan Processor - analyzed financial documentation for mortgage in default, reviewed credit reports, BPO’s and mitigation documents. Updated ...
- 2023 Jul 28