Reginald A. Holt, PHR

Cell: 954-***-**** Email: ad2w4d@r.postjobfree.com

Experience: Certified Professional in Human Resources (PHR) with more than 20 years of

distinguished experience providing exceptional performance and proven results in the field of Human Resources.

Areas of Expertise:

*High Volume Recruitment *Employee Relations *Policy & Procedures

*Retention Strategies *Unemployment Mediations *EEO Grievances

*Strategic HR Planning *Comp. & Benefits *Onboarding (HRIS)

*Personnel Management *Talent Acquisition *Litigation Support

2/19 – Current Memorial Regional Hospital – Hollywood, Florida

Human Resources Business Consultant – Serve as a strategic partner and business consultant to Memorial Regional Hospital’s leadership teams. Consult, guide and direct business line owners on all aspects of HR for more than 1000 employees on employee relations, conflict resolution, performance management, interpretation of company policies, staffing, FMLA administration and more. Manage staff of three HR Representatives.

7/16 – 11/18 Institute for Child & Family Health, Inc. – Miami, Florida

Vice President of Human Resources - Served as a strategic partner to the CEO of the non –profit organization which provides expertise in the field of behavioral health services. Responsible for all aspects of HR including the drafting and implementation of new corporate policies, creation of job descriptions, recruitment, onboarding, retention initiatives, conflict resolution, benefits administration, compensation analysis, mediation, performance management and more. Lead the company’s Wellness team/Incentive Committee responsible for maintaining a positive corporate culture and promoting team unity. Directed and managed a staff of three (3) HR professionals tasked with providing HR support for the company’s three (3) South Florida locations.

5/05 – 3/16 Convey Health Solutions – Sunrise, Florida

Vice President of Human Resources – Served as a key strategic member of the Executive Management team and HR Leader to corporate headquarters, responsible for but not limited to, oversight of company’s policies and procedures, annual forecasting, high volume recruitment, attrition initiatives, employee relations investigations, compensation analysis, FMLA administration, benefits vendor relations, and community service events. Recruited and on-boarded tens of thousands of both exempt and non-exempt business processing outsourcing (BPO) positions during my tenure with limited lead time, for Convey’s Fortune 500 clients including CVS, Humana, and Cigna. Responsible for a $2 million budget and a team of twenty (20) HR professionals across eight (8) offices domestic and abroad serving 4,000 employees.

Director of Human Resources – Directed a team of four (4) HR professionals, responsible for the company’s HR functions, including employee relations, recruiting, unemployment claims and workers’ compensation. Managed the resolution of all employee relations, EEO, sexual harassment, ADA and Discrimination complaints for 400 FTE call center. Provided strategic and tactical HR planning solutions to executive staff members, including forecasting, development of job descriptions and all other HR-related functions. Oversight of massive annual recruitment cycle, hiring thousands of call center agents for company’s clients participating in the Medicare Prescription Drug program.

5/00 – 5/05 Convergys Corporation – Tamarac, Florida

Recruiting Manager - Served as manager of the recruiting department for a call center with more than 2,000 employees representing Convergys’ Fortune 500 clients. Directed a team of recruiters and administrative staff, responsible for filling both exempt and non-exempt personnel. Maintained a 98% or better fill rate as manager for four consecutive years. Established job placement contacts within tri-county area’s universities, trade schools, and government agencies. Managed department’s recruiting and advertising budgets. Oversaw interview processes including the completion of applications and skill assessment of each potential new hire. Assisted HR Manager with the coordination of new hire orientation, employee relations investigations and all other general HR tasks.

6/98 – 5/00 A1A Employment of Miami – Miami, Florida

Project Manager - Managed a team of 100 customer service representatives and violation technicians throughout Dade, Broward and Palm Beach counties for the Florida Department of Transportation’s Sun Pass program. Responsible for conducting interviews, administering skills assessments, hiring and scheduling of training. Completed and delivered performance evaluations for staff.

Regional Recruiter - Responsible for all recruiting for the firm’s three satellite offices.

Oversaw the company’s commercial advertising. Sold staffing services to local and statewide businesses.

6/97- 6/98 Precision Response Corporation – Miami, Florida

Lead Recruiter- Managed satellite recruitment office, overseeing interviewing operations and clerical staff. Recruited and placed hundreds of exempt and non-exempt positions for various Fortune 500 companies.

9/96 – 6/97 London Monarchs – World Football League – London, England

Defensive Back and Specialist

5/94 - 9/96 Green Bay Packers – Green Bay, Wisconsin

Defensive Back and Specialist

Education: University of Wisconsin, BA Degree (Sociology)

Personal Achievements and Charitable Affiliations

PHR- Professional in Human Resources (2006 – Current)

Member of SHRM (Society of Human Resources Management)

Board Member of the Miami N.W. Express Track Club. (501C3) (1993 – Current)

Member of the 1997 NFL Europe London Monarchs

Member of 1995 Green Bay Packers Central Division Championship team

Member of the University of Wisconsin 1993 Big Ten/ 1994 Rose Bowl Championship team

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