| Resume alert | Resumes 11 - 20 of 73 |
Automation Testing using Selenium and Postman.
San Antonio, TX
... Environment: Windows, MAC, Main frames (IMS, TSO/ISPF), Browsers, Mobile, Perfecto, DeviceAnywhere, IVR, CTI, Genesys, Avaya, VXML, SOAP, ALM, UFC, QTP, Test Director, Quality Center, Appium, Star Team, Waterfall, Agile, AJAX, CICS, DB2, SPUFI, IBM ... - 2023 Jul 17
... Environment: Windows, MAC, Main frames (IMS, TSO/ISPF), Browsers, Mobile, Perfecto, DeviceAnywhere, IVR, CTI, Genesys, Avaya, VXML, SOAP, ALM, UFC, QTP, Test Director, Quality Center, Appium, Star Team, Waterfall, Agile, AJAX, CICS, DB2, SPUFI, IBM ... - 2023 Jul 17
Service Representative Agent
Converse, TX
... ●Resolved Avaya phone system issues and mitigated downtime by collaborating with technical support. ●Assigned appropriate number of agents per unit, using IEX/total view to monitor in real time. ●Used analytics to create future schedules to ensure ... - 2023 Jun 19
... ●Resolved Avaya phone system issues and mitigated downtime by collaborating with technical support. ●Assigned appropriate number of agents per unit, using IEX/total view to monitor in real time. ●Used analytics to create future schedules to ensure ... - 2023 Jun 19
Sales Consultant Real Estate
San Antonio, TX
... ● Worked primarily on auto dialer through Avaya. Akcelerent was used to access accounts and review account information. ● Promoted to Charge Off Department-(12/3/13-11/3/14) Collected on behalf of 40 Credit Unions on charged off credit cards, ... - 2023 Jun 02
... ● Worked primarily on auto dialer through Avaya. Akcelerent was used to access accounts and review account information. ● Promoted to Charge Off Department-(12/3/13-11/3/14) Collected on behalf of 40 Credit Unions on charged off credit cards, ... - 2023 Jun 02
Center Associate Service Representative
San Antonio, TX
... •To create a seamless member interaction, orchestrate multiple software applications such as Base 2000, Portfolio Viewer Onbase, WireXchange, DNA, Loans PQ, FIS, DNA Publisher, Workday, Avaya, DSI Avaya Marque, Calabrio, Newtek, Rightfax, and ... - 2023 May 02
... •To create a seamless member interaction, orchestrate multiple software applications such as Base 2000, Portfolio Viewer Onbase, WireXchange, DNA, Loans PQ, FIS, DNA Publisher, Workday, Avaya, DSI Avaya Marque, Calabrio, Newtek, Rightfax, and ... - 2023 May 02
Support Specialist Customer
San Antonio, TX
... SMTP, POP, IMAP, SSL, 80211, OSPF Mail Systems - Office 365 Hardware- HP, Dell, Toshiba, Lenovo, IBM, Intel, Cisco Routers Avaya, Allworx, Nortel, APC, Lexmark, HP Printers and Konica MFD Wireless- Belkin, LinkSys, Buffalo, Dlink, and Cisco Remote ... - 2023 Mar 14
... SMTP, POP, IMAP, SSL, 80211, OSPF Mail Systems - Office 365 Hardware- HP, Dell, Toshiba, Lenovo, IBM, Intel, Cisco Routers Avaya, Allworx, Nortel, APC, Lexmark, HP Printers and Konica MFD Wireless- Belkin, LinkSys, Buffalo, Dlink, and Cisco Remote ... - 2023 Mar 14
Processing Clerk Service Representative
San Antonio, TX
... Experienced in both Avaya and CIC phone systems. 30 years plus in customer service, corresponding by inbound and outbound phones, email, and mail to assist with all customer’s needs. Ability to multi-task, switch from one job to another, quickly ... - 2023 Mar 06
... Experienced in both Avaya and CIC phone systems. 30 years plus in customer service, corresponding by inbound and outbound phones, email, and mail to assist with all customer’s needs. Ability to multi-task, switch from one job to another, quickly ... - 2023 Mar 06
Call Center manager
San Antonio, TX
... Utilizing coaching tools such as Replay Studio, AIM, Avaya, and other tools to find coaching opportunities for Customer Service Representatives. Manage and collaborate with Customer Care Resource Managers and Fidelity on employees’ attendance. ... - 2023 Feb 28
... Utilizing coaching tools such as Replay Studio, AIM, Avaya, and other tools to find coaching opportunities for Customer Service Representatives. Manage and collaborate with Customer Care Resource Managers and Fidelity on employees’ attendance. ... - 2023 Feb 28
Customer Service Agent
San Antonio, TX
... Education Bachelors of Science in Criminal Justice Liberty University Skills • Microsoft word, Microsoft Outlook, Sibel, Assisters Portal, Avaya Phone System, Case Worker Portal, Citizens Portal, DC Govt Outlook,Enroll App, Enroll App Supervisors ... - 2022 Dec 20
... Education Bachelors of Science in Criminal Justice Liberty University Skills • Microsoft word, Microsoft Outlook, Sibel, Assisters Portal, Avaya Phone System, Case Worker Portal, Citizens Portal, DC Govt Outlook,Enroll App, Enroll App Supervisors ... - 2022 Dec 20
Entry Clerk Data
San Antonio, TX
... Edwards University Austin - Austin, TX 1988 to 1992 Skills • Microsoft Office (10+ years) • Excel (3 years) • Salesforce (1 year) • Customer Service (10+ years) • Oracle (5 years) • Avaya (10+ years) • Powerpoint (1 year) • Typing (10+ years) • ... - 2022 Dec 20
... Edwards University Austin - Austin, TX 1988 to 1992 Skills • Microsoft Office (10+ years) • Excel (3 years) • Salesforce (1 year) • Customer Service (10+ years) • Oracle (5 years) • Avaya (10+ years) • Powerpoint (1 year) • Typing (10+ years) • ... - 2022 Dec 20
Telecommunications Specialist Office Technician
San Antonio, TX, 78205
... Activation of Telephone sets including Avaya VOIP telephone sets insuring, and assigning IP plus network configuration. . Converting Avaya telephone sets from UNISTIM to SIP and programing them for deployment on AS5300 network to include ... - 2022 Sep 29
... Activation of Telephone sets including Avaya VOIP telephone sets insuring, and assigning IP plus network configuration. . Converting Avaya telephone sets from UNISTIM to SIP and programing them for deployment on AS5300 network to include ... - 2022 Sep 29