| Resume alert | Resumes 31 - 40 of 73 |
Clinical Coordinator
San Antonio, TX
... proficient in Windows, MS Office, Lotus One Note, Apollo, EMR programs, and Avaya phones. Professional Experience UNITED HEALTHCARE, San Antonio, Texas Clinical Administrative Coordinator, Optum, 5/2017-Present Collaborate cross-functionally with ... - 2018 Jun 05
... proficient in Windows, MS Office, Lotus One Note, Apollo, EMR programs, and Avaya phones. Professional Experience UNITED HEALTHCARE, San Antonio, Texas Clinical Administrative Coordinator, Optum, 5/2017-Present Collaborate cross-functionally with ... - 2018 Jun 05
Project Manager, Program Manager
San Antonio, TX
... (Cisco, Nortel, Avaya, PacStar, REDCOM etc.) Key Achievements: Oversaw accreditation testing for all new networking systems going on the Government APL and passing JITC Testing. U.S. Army – Japan & Texas Voice Technician, 2/2003 – 10/2006 Elevated ... - 2018 May 27
... (Cisco, Nortel, Avaya, PacStar, REDCOM etc.) Key Achievements: Oversaw accreditation testing for all new networking systems going on the Government APL and passing JITC Testing. U.S. Army – Japan & Texas Voice Technician, 2/2003 – 10/2006 Elevated ... - 2018 May 27
Project Manager, Customer Service Manager, Network Engineer
San Antonio, TX
... including Avaya CMS, Cisco ICM & CIM, and Aspect High-Volume Dialer. ●Voice Project Lead to implemented Aspect High-Volume Dialer for the Credit Card Collection department. ●Organized requirements, built designs, implemented and maintained post ... - 2018 Mar 20
... including Avaya CMS, Cisco ICM & CIM, and Aspect High-Volume Dialer. ●Voice Project Lead to implemented Aspect High-Volume Dialer for the Credit Card Collection department. ●Organized requirements, built designs, implemented and maintained post ... - 2018 Mar 20
Manager Engineer
San Antonio, TX
... Install VOIP Equipment, programming and installation Data Switches that support Avaya VOIP equipment. Involved the implementation, and support of VOIP technologies. Setup complete monitoring of voice infrastructure including voice gateways, call ... - 2017 Oct 06
... Install VOIP Equipment, programming and installation Data Switches that support Avaya VOIP equipment. Involved the implementation, and support of VOIP technologies. Setup complete monitoring of voice infrastructure including voice gateways, call ... - 2017 Oct 06
Customer Service Active Directory
San Antonio, TX
... clients Exceled in Average Handle Time by reducing calls and chats to 11-12 minutes Experience with VOIP including Cisco and Avaya Used Active Directory to manage primary and secondary LAN accounts as well as adding group permissions and temporary ... - 2017 Sep 05
... clients Exceled in Average Handle Time by reducing calls and chats to 11-12 minutes Experience with VOIP including Cisco and Avaya Used Active Directory to manage primary and secondary LAN accounts as well as adding group permissions and temporary ... - 2017 Sep 05
Information Technology Manager
San Antonio, TX
... of the infrastructure for all new service centers as a project leader from an IT prospective Assisted third party vendor, AVAYA, in the installation of the CISCO router and switch infrastructure throughout the 28 remote locations and headquarters ... - 2017 Aug 30
... of the infrastructure for all new service centers as a project leader from an IT prospective Assisted third party vendor, AVAYA, in the installation of the CISCO router and switch infrastructure throughout the 28 remote locations and headquarters ... - 2017 Aug 30
Service Active Directory
San Antonio, TX
... • Applied security and software patches to servers • Perform break/fix hardware issues on servers • HP OVCM • Utilize Citrix and Avaya systems • Currently learning techniques used in VMare to include ESXI, migrating from physical servers to virtual ... - 2016 Nov 17
... • Applied security and software patches to servers • Perform break/fix hardware issues on servers • HP OVCM • Utilize Citrix and Avaya systems • Currently learning techniques used in VMare to include ESXI, migrating from physical servers to virtual ... - 2016 Nov 17
Customer Service Medical
San Antonio, TX
... SKILLS & ABILITIES Excellent Oral Written Communication Skills Strong Customer Service Orientation Computer Literate: Microsoft Office and MOSS, AVAYA Phone System, VMWare, SalesForce Impeccable Attention to Detail; Accuracy Strong Team Player ... - 2016 Oct 25
... SKILLS & ABILITIES Excellent Oral Written Communication Skills Strong Customer Service Orientation Computer Literate: Microsoft Office and MOSS, AVAYA Phone System, VMWare, SalesForce Impeccable Attention to Detail; Accuracy Strong Team Player ... - 2016 Oct 25
Senior Network Engineer
New Braunfels, TX
... Network equipment such as: Dell, HP’s, 3Comm, Avaya, Brocade and Aruba wireless. •L2 protocols - VLAN, STP, RSTP, IGMP Snooping. •L3 protocols - RIP,Pv4, IPv6, TCP/IP, DHCP, DNS, Multicast - 1/10Gb Ethernet - SNMP. •LAN, WAN, WLAN infrastructures ... - 2016 Jun 25
... Network equipment such as: Dell, HP’s, 3Comm, Avaya, Brocade and Aruba wireless. •L2 protocols - VLAN, STP, RSTP, IGMP Snooping. •L3 protocols - RIP,Pv4, IPv6, TCP/IP, DHCP, DNS, Multicast - 1/10Gb Ethernet - SNMP. •LAN, WAN, WLAN infrastructures ... - 2016 Jun 25
Customer Service Manager
San Antonio, TX
... Partnered with Avaya and 3rd party IVR vendor to prove agent workload was actually much higher than reporting credited. Investigation determined that agent manipulation of a known Avaya flaw (“feature”) was the root cause of erroneous reporting. ... - 2016 Apr 14
... Partnered with Avaya and 3rd party IVR vendor to prove agent workload was actually much higher than reporting credited. Investigation determined that agent manipulation of a known Avaya flaw (“feature”) was the root cause of erroneous reporting. ... - 2016 Apr 14