| Resume alert | Resumes 1 - 10 of 62 |
Project Manager Contact Center
Crystal Lake, IL
... Technologies comprise: Nortel Networks, Siemens, Avaya/Lucent, Alcatel/Lucent NEC, Cisco Data & VoIP, Genesys Contact Center, Amazon Connect (AWS), and ACD Call Centers, Microsoft Lync/Skype/Teams, Multiple Voice Mail Platforms, Multiple Trading ... - Apr 23
... Technologies comprise: Nortel Networks, Siemens, Avaya/Lucent, Alcatel/Lucent NEC, Cisco Data & VoIP, Genesys Contact Center, Amazon Connect (AWS), and ACD Call Centers, Microsoft Lync/Skype/Teams, Multiple Voice Mail Platforms, Multiple Trading ... - Apr 23
Active Directory Windows Server
Arlington Heights, IL
... Great Plains, Oracle, Cisco VPN, Safend, Mobile-Iron, Airwatch, Sharepoint,, Dell KACE, Avaya IPO console / VOIP Support, Various Ticketing systems, Vendor communications and purchasing systems. Microsoft Office, Access, IOS/Android Professional ... - Mar 29
... Great Plains, Oracle, Cisco VPN, Safend, Mobile-Iron, Airwatch, Sharepoint,, Dell KACE, Avaya IPO console / VOIP Support, Various Ticketing systems, Vendor communications and purchasing systems. Microsoft Office, Access, IOS/Android Professional ... - Mar 29
Customer Experience Success
Lake in the Hills, IL
... Senior Field Technician 2016- 2018 Serviced and installed ShoreTel/Mitel phone systems and Avaya IPO phone systems. • Establish • Managed incoming tickets and solved issues in a timely manner. • Remediated customer issues onsite and at installation ... - Jan 17
... Senior Field Technician 2016- 2018 Serviced and installed ShoreTel/Mitel phone systems and Avaya IPO phone systems. • Establish • Managed incoming tickets and solved issues in a timely manner. • Remediated customer issues onsite and at installation ... - Jan 17
Customer Service Business Development
Palatine, IL
... ● Proficient in MS Office Suite, WFM Software, Avaya CMS Reporting Software, Salesforce. EXPERIENCE: Supervisor (October 2016 - Present) CVS Health, Mt Prospext, Illinois Responsible for managing a team of 18 pharmacy enrollment techs. Oversees ... - 2023 Nov 21
... ● Proficient in MS Office Suite, WFM Software, Avaya CMS Reporting Software, Salesforce. EXPERIENCE: Supervisor (October 2016 - Present) CVS Health, Mt Prospext, Illinois Responsible for managing a team of 18 pharmacy enrollment techs. Oversees ... - 2023 Nov 21
Help Desk Technical Support
Waukegan, IL
... MAC, BMC-Patrol, BMC Site scope, Novel, Marimba, SSH, Avaya.SAP, HP Open view, Carbon Copy(Remote), HDS Universal Replicator, SQL and Perl scripting, Active Directory PROFESSIONAL EXPERIENCE: Lake County-Waukegan, Illinois March. 2017-Present ... - 2023 Nov 20
... MAC, BMC-Patrol, BMC Site scope, Novel, Marimba, SSH, Avaya.SAP, HP Open view, Carbon Copy(Remote), HDS Universal Replicator, SQL and Perl scripting, Active Directory PROFESSIONAL EXPERIENCE: Lake County-Waukegan, Illinois March. 2017-Present ... - 2023 Nov 20
Customer Service Call Center
West Dundee, IL
... Technologies: Experienced in Excel, Word, Lotus 123, Avaya, AS400, Mainframe. EDUCATION 9/1999 to 6/2001 MATC Medical Assistant Program REFERENCES Available upon request. - 2023 Oct 23
... Technologies: Experienced in Excel, Word, Lotus 123, Avaya, AS400, Mainframe. EDUCATION 9/1999 to 6/2001 MATC Medical Assistant Program REFERENCES Available upon request. - 2023 Oct 23
Customer Service Quality Control
Rolling Meadows, IL
... •Work with CRM/Agent OS/Avaya/Ticket System for all calls and CSG. •Using Skype/Teams for communications purposes. Enterforce Pewaukee, Wisconsin IT Administrator- August 2019-August 2021 •Troubleshooting and computers/ issue with Login. •Setting up ... - 2023 Aug 23
... •Work with CRM/Agent OS/Avaya/Ticket System for all calls and CSG. •Using Skype/Teams for communications purposes. Enterforce Pewaukee, Wisconsin IT Administrator- August 2019-August 2021 •Troubleshooting and computers/ issue with Login. •Setting up ... - 2023 Aug 23
Manager/Consultant/Director/VP
Deerfield, IL
... assigned goals, topping all company sales and profit margin records Alcatel, Avaya, Ciena, Cisco, Ericsson, Fujitsu, Juniper, Lucent, Nokia, Nortel & Tellabs technology, services, warehousing, repair, sourcing, IT support, logistics consulting svcs. ... - 2023 Jun 20
... assigned goals, topping all company sales and profit margin records Alcatel, Avaya, Ciena, Cisco, Ericsson, Fujitsu, Juniper, Lucent, Nokia, Nortel & Tellabs technology, services, warehousing, repair, sourcing, IT support, logistics consulting svcs. ... - 2023 Jun 20
Call Center Data
Buffalo Grove, IL
... Lead technical architect in cross-selling opportunities with other Meridian companies for Microsoft, Avaya, IBM, HP and Sun solutions for upgrades and data center expansions, relocations and consolidations. Revised hardware and software proposal and ... - 2023 May 29
... Lead technical architect in cross-selling opportunities with other Meridian companies for Microsoft, Avaya, IBM, HP and Sun solutions for upgrades and data center expansions, relocations and consolidations. Revised hardware and software proposal and ... - 2023 May 29
Service Representative Customer
Kenosha, WI
... and members/guests with respect and courtesy.Software Microsoft: Outlook, Excel, Work, and PowerPoint (2010)o Types 45 WPMo Office Equipment: Avaya Call ManagementSystem, Pitney Bowes Automated MailSystem, all office copies, faxes and scanners. ... - 2023 Apr 17
... and members/guests with respect and courtesy.Software Microsoft: Outlook, Excel, Work, and PowerPoint (2010)o Types 45 WPMo Office Equipment: Avaya Call ManagementSystem, Pitney Bowes Automated MailSystem, all office copies, faxes and scanners. ... - 2023 Apr 17