Rod Wienke

**** ********** ***** #***

Rolling Meadows, Illinois 60008

847-***-****

ad4nr2@r.postjobfree.com

A professional seeking a detail oriented position, which will allow me to fully utilize problem solving skills obtained through education and experience, in a people oriented position requiring quick learning and good listening and communications skills. Technical Skills

Operating Systems: Windows Server/Advanced Server; ClientOS; Windows 7/10/Mac OSX Hardware: Network cabling, routing, subnetting, troubleshooting, hardware installation. Platforms and Applications: Active Directory, Exchange Server, Asset Management CISCO Network Security. Great Plains, Oracle, Cisco VPN, Safend, Mobile-Iron, Airwatch, Sharepoint,, Dell KACE, Avaya IPO console / VOIP Support, Various Ticketing systems, Vendor communications and purchasing systems. Microsoft Office, Access, IOS/Android

Professional Experience

Apex Systems- IT Analyst II 07/23- Present

• Active Directory maintenance/ Employee onboarding/Offboarding/Network Permissions/Bitlocker/ Employee Directory administration / OU creations/Security Groups

• Intune/Azure/ Autopilot Deployments/OOBE Customization

• Okta Administrator/ User Mngt/MFA/Company Groups/App management/SAML/OIDC Identity Protocol

• Exchange Server / Mailbox Migrations On prem>Cloud

• Druva Administration/Backup systems

• Group Policy use/modification

• Servicenow SLA /Reporting / Incident Delegations to Global team

• Windows Server Patch Management

Viskase Companies- System Administrator 04/22-07/23

• Active Directory / Azure AD - User creations/ Group Memberships/ Lockouts/ Bitlocker

• Okta Administration/ Accounts/Policy/ Group memberships- Group Additions/AD migrations/MFA/Admin

• Intune Administration / MDM / Android/Apple Enrollment - User/Policy/Device Management

• Rubrik Backup Administration-/ Cluster Management/ Data Retrieval

• Google Cloud Platform- Server Migrations /Delta Sync/ Monitoring

• Level 2/3 Trouble Tickets -/ Helpdesk Lead

• FTP Site Creation/Administration/Account maintenance

• Imaging Servers/SCCM - Packaging software push/ PXE Imaging from Network/

• Exchange Server and Mailbox Maintenance- Mailbox Creations, Delegations and various functions

• OU creations/Offboarding/Onboarding users/NTFS Permissions/Domain Administration

• Powershell – Basic Scripting (Autopilot Hash Tag)

• VMWARE/VSPHERE - ESXi Management/ VM Management / Network Resources/Upgrade

• Group Policy Management Tool- Pushing/Modifying existing Policies as dictated

• Privilege Management tools – LAPS

• ServiceNow integration from other ticketing systems Apex Systems- Verizon-Connect- Contract 10-18- 04/22

• Active Directory Support - User onboarding/Group Membership/ Network Folder Access

• OKTA Administrator / Accounts- Roles/Permissions/ Group additions / Lockouts

• Airwatch Administrator -/ Intelligent Hub / MDM- Apple/Android Device Management/ Trouble Tickets

• New Employee Onboarding-/ Imaging/ Terminations / Deactivations

• Bluejeans/Webex Meeting Support - Cloud based Video Conferencing / Data Monitoring

• Executive Support - Director Level Support for IT based issues Apex Systems- Komatsu- Contract 08/17- 10/18

• Active Directory- User Creation/Deactivation / Group Memberships/Password resets

• Sharepoint Administrator - Site Management/ Security / Permissions

• Websense Administrator/ Email and Internet security - Whitelisting

• MDM management - Airwatch- Mobile Device Management / Ipad/Android/ Apple

• New hire orientation- Employee Onboarding / Day 1/ IT introduction to Systems

• Trouble Tickets – Systems/ basic network support Addison Group- Platinum Mortgage – Contract 12/16-07/17

• LAN connectivity / Cisco Firewall - Monitoring/Rack/Switch/MPLS

• Executive Support - Director Level and Above

• New Hires/ Terminations / Employee modification / Active Directory

• VPN Support / Cisco Anyconnect

• Network Printers/ Troubleshooting

• Trouble tickets / Level 2

• VOIP Phone

• Laptop/Desktop Imaging

• Employee Training / Documentation of Standard operating procedures Education

University of Phoenix, Phoenix,AZ

Bachelor’s of Criminal Justice, Human Services, 2012 University of Phoenix, Phoenix, AZ

Associate of Arts, Criminal Justice, 2010

Elgin Community College, Elgin, IL.

Computer Education, 1999-2001

First Institute, Elgin, IL.

A+, Network+, MCP, MOUS Certified, 2003

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