Restaurant Manager
Resume:
CARROLLTON, TX *****
PHONE 409-***-**** . E-MAIL ******.****@**.***
MICHAEL A. YAMADA
Summary
A results-driven team leader and project manager
with proven experience in building and improving
business operations under a variety of
circumstances.
Work experience
1/2013- Present The Cheesecake Factory Frisco,
TX
Server/host
As a front of the house employee, key
responsibilities include but are not limited to
cash handling, adhering to company standards of
high guest satisfaction and abiding to company and
industry regulations.
4/2008- 1/2013 Logan's Roadhouse Lewisville, TX
Progressive responsibility: Server/host,
Bartender, Trainer
As a trainer, trained newly-hired bartenders and
wait staff.
As a front of the house employee, key
responsibilities include but are not limited to
closing and opening shifts as a bartender, server,
and host.
1/2004- 1/2007 Woodward Innovations, Inc. Cedar
Park, TX
Consultant/Project Manager
1/2007- 3/2008 Computer Generated Solutions New
York, NY
Consultant/Project Manager
Managed projects and client relationships for 43
rich-media Flash-based e-learning courses.
Coordinated efforts of graphical artists/designers,
writers, editors, and programmers for a custom
course development team and worked with managers of
other corporate teams to schedule their specialized
resources. Managed the relationship with Fortune
500 clients, including Deutsche Bank, Merryl Lynch,
IBM (WebSphere and Lotus), Avaya, and Computer
Generated Solutions.
Managed the telemarketing team for the Avaya
Developer Connection program, a business partner
recruitment program. Avaya provides secure,
reliable Internet Protocol (IP) telephony systems,
communications software applications and services
to 90% of the Fortune 500. Scheduled and
coordinated Webinars to recruit new members for the
program.
Conducted competitive analysis of products and
services related to e-learning deliverables to
enable clients to deliver best-of-breed solutions.
Developed sales collateral for clients' business
partners, including qualifying sales questions,
PowerPoint executive presentations and PowerPoint
client presentations with speaker notes.
Developed telesales scripts, email communications,
and executive summary PDFs to recruit and nurture
business partners for the Lenovo Partner Network.
2002-2005 Tia's Tex Mex Restaurant Lewisville, TX
Progressive responsibility: Server/host,
Bartender, 1-Star Trainer, 2-Star Trainer, 3-star
Trainer, Head Trainer, Catering Coordinator,
Kitchen Lead, Office Manager, and Store Manager
As store manager, was responsible for all
management activities related to opening and
closing the restaurant. As closing manager,
counted money, calculated daily and hourly sales,
checked the end of day activities of all staff.
Released kitchen, wait staff, bartenders, hosts
based on restaurant activity to keep labor costs
low. Conducted weekly alcohol inventories and daily
inventory of perishables. Responsible for hiring
recommendations and immediate terminations of
employment. Performed nightly cash deposits.
As office manager, investigated best practices for
restaurant office operations and designed office to
execute more efficiently. Within the first two
weeks, eliminated payroll errors that had
previously been problematic for the general
manager. Coordinated payroll, managed invoices,
handled all bank deposits, finalized labor tracking
reports, managed new hire documentation, purchased
and inventoried of all office supplies.
Education
2006-Present North Central Texas College Corinth,
TX
Business Computer Information System Technologies
Additional Skills
Proficient in the following:
Microsoft Word, Excel, PowerPoint
Contact this candidate