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Allentown, PA
... Train new and existing agents at different stations on the various types of software for new contracts we would pick up ( ex. Air Canada, Piedmont Airlines, ExpressJet, and when we merged with United Airlines in March 2011. Assisted disabled ...
- Mar 23
Allentown, PA
... Customer Contact Supervisor 3/2000 to 10/2008 PPL Electric Utilities My primary responsibilities were to oversee customer service representatives/agents handling of inbound calls, outbound calls and back office job tasks. I’ve participated in ...
- Feb 22
Breinigsville, PA
... Hess’s Travel, Allentown, Pennsylvania Manager, Jan 1986 – May 1992 Responsibilities included: Scheduling, payroll, and weekly sales for approximately ten agents. Travel requirements for all department store executives. E D U CA T I O N Parkland ...
- Feb 12
Allentown, PA
... 07/1999 to 01/2005 Partner & Associate General Agent Thrivent Financial for Lutherans Recruited, trained & mentored independent financial planning agents Conducted recruiting events, interviewed & selected candidates Taught & coached licensing & ...
- Jan 23
Bethlehem, PA
... a well-organized and tidy office space, ensuring a professional and welcoming environment Addressed and resolved agents' concerns, drafting meetings for the leadership team to enhance communication and efficiency Collaborated directly with ...
- Jan 17
Allentown, PA
... ● Provide technical assistance to support agents ● Provide first level network and server support ● Proficient in standalone payment device programming ● configured virtual private networks on universal transaction gateway ● Conducted processor ...
- Jan 17
Macungie, PA
... efficiently managing and organizing office procedures and staff • Prepare and manage all client files and maintain all commitment dates, complete transaction coordinating • Compose letters, memos, emails to clients, Agents, Mortgage Brokers, Banks, ...
- 2023 Dec 24
Allentown, PA
... ● Chosen as floor-support to assist newly hired agents with their transition from training to production. ● Exceeded department goals and standards. Apple Inc. May 2014 - October 2017 Mac OS X + Support 2015- 2017 Resolved issues with OS X operating ...
- 2023 Dec 22
Allentown, PA
... Assistant September 2017 – March 2018 Reason for Leaving: Medical Office Manager for Branch Vice President and all branch agents Created, administered and disseminated reports Presented a professional, polished and controlled company impression to ...
- 2023 Nov 28
Allentown, PA
... Sincerely, Kenneth Conahan Work experience Air & Hotel Operations Specialist Travel Syndicated Technology March 2022 to May 2023 Work with AAA call center agents in real-time to resolve complex airline/ticketing issues, including, but not limited to ...
- 2023 Nov 15