| Resume alert | Resumes 11 - 20 of 127 |
Customer Service Information Technology
Souderton, PA
... Agents process these files 1 box at a time, verifying veterans social security numbers and identity matched records with a final reconciliation stage. • Responsible for time tracking, attendance and disciplinary actions related to behavioral issues, ... - 2023 Oct 24
... Agents process these files 1 box at a time, verifying veterans social security numbers and identity matched records with a final reconciliation stage. • Responsible for time tracking, attendance and disciplinary actions related to behavioral issues, ... - 2023 Oct 24
Customer Service Representative
Allentown, PA
... I am also a senior agent on the floor to assist other agents who may need help with their customer’s inquiries. Trimmer Ingram Content Group - Breinigsville, PA July 2021 to August 2022 Hand cut covers/make book covers CSR - Customer Service ... - 2023 Sep 22
... I am also a senior agent on the floor to assist other agents who may need help with their customer’s inquiries. Trimmer Ingram Content Group - Breinigsville, PA July 2021 to August 2022 Hand cut covers/make book covers CSR - Customer Service ... - 2023 Sep 22
Call Center Customer Service
Allentown, PA
... Agents were required to call and verify with the banking system there was a “match” on all orders and cards were valid. Any orders not verifying required live 3-way call with customer and their financial institute before order was released. This ... - 2023 Sep 07
... Agents were required to call and verify with the banking system there was a “match” on all orders and cards were valid. Any orders not verifying required live 3-way call with customer and their financial institute before order was released. This ... - 2023 Sep 07
Front Desk Customer Service
Bangor, PA
... Desk Receptionist Michael Baxter and Associates Commercial Real Estate and Property Management - Stroudsburg, PA December 2018 to December 2019 Duties include receiving and processing applications for potential tenants of Property Management Agents. ... - 2023 Aug 11
... Desk Receptionist Michael Baxter and Associates Commercial Real Estate and Property Management - Stroudsburg, PA December 2018 to December 2019 Duties include receiving and processing applications for potential tenants of Property Management Agents. ... - 2023 Aug 11
Project Manager Call Center
Bethlehem, PA
... Idemia, Des Moines, IA 2018 Call Center Manager Oversaw site infrastructure and business operations processes of (5) supervisors, (3) team leads, and (80) agents. Monitored the retrieval of 7K outgoing calls daily. Instituted KPI best practices for ... - 2023 Aug 07
... Idemia, Des Moines, IA 2018 Call Center Manager Oversaw site infrastructure and business operations processes of (5) supervisors, (3) team leads, and (80) agents. Monitored the retrieval of 7K outgoing calls daily. Instituted KPI best practices for ... - 2023 Aug 07
Ticket Agent Data Entry
Stewartsville, NJ
... Collaborated with passengers and travel agents to resolve booking issues, correct fares and clarify rules. Gathered supporting documents to complete end-of-shift reporting and explain discrepancies. Processed order transactions and provided ... - 2023 May 26
... Collaborated with passengers and travel agents to resolve booking issues, correct fares and clarify rules. Gathered supporting documents to complete end-of-shift reporting and explain discrepancies. Processed order transactions and provided ... - 2023 May 26
Driver Manager Customer Service
Allentown, PA
... *Surpassed al existing sales records while managing a network of fifty-five wholesalers and forty-nine delivery agents. Raised sales revenue 14.7%; increased on –time delivery 18%; and reduced distribut9on costs by $65,000 annually. Served on the ... - 2023 May 16
... *Surpassed al existing sales records while managing a network of fifty-five wholesalers and forty-nine delivery agents. Raised sales revenue 14.7%; increased on –time delivery 18%; and reduced distribut9on costs by $65,000 annually. Served on the ... - 2023 May 16
Customer Service Credit Analyst
Allentown, PA
... WORK EXPERIENCE: EVONIK Trexlertown, PA Commercial Process / Pricing and project analysis 07/29/2019 to Present Commercial Process/Sales support for the Crosslinkers division which consists of isophorone chemistry and epoxy curing agents. This role ... - 2023 Apr 14
... WORK EXPERIENCE: EVONIK Trexlertown, PA Commercial Process / Pricing and project analysis 07/29/2019 to Present Commercial Process/Sales support for the Crosslinkers division which consists of isophorone chemistry and epoxy curing agents. This role ... - 2023 Apr 14
Staff Writer Call Center
Bethlehem, PA
... Trained new hires in methods and practices, and agent-facing computer systems for wireless technology customer service, developed existing agents to meet company metrics, provided coaching and instruction in response to individual metrics, reported ... - 2023 Feb 26
... Trained new hires in methods and practices, and agent-facing computer systems for wireless technology customer service, developed existing agents to meet company metrics, provided coaching and instruction in response to individual metrics, reported ... - 2023 Feb 26
Data Entry Agent Sales
Allentown, PA
... Train agents on health insurance products, carriers, and our proprietary Customer Relationship Management system and quoting and enrolling applicatios through online Private Exchange. ■ Lead a team of 10 remote licensed health insurance agents who ... - 2023 Feb 03
... Train agents on health insurance products, carriers, and our proprietary Customer Relationship Management system and quoting and enrolling applicatios through online Private Exchange. ■ Lead a team of 10 remote licensed health insurance agents who ... - 2023 Feb 03