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Columbus, OH
... • Provided clear, constructive feedback to agents and team leads to support performance enhancement and service consistency. ... • Created and maintained QA scorecards, audit reports, and performance dashboards to track agent accuracy and call quality ...
- Dec 12
Columbus, OH
... & Non-Profit Services, Product Troubleshooting, Live Chat, Calling Customers and Clients Warehouse Systems: Cherry Picker ... – November 2020 ●Provided Tier 1 support to agents and policyholders on account access, policy updates, and quoting tools. ...
- Dec 11
Reynoldsburg, OH, 43068
... Ohio Department of Taxation, Columbus, OH 4485 Northland Ridge Blvd, Columbus, OH 43229 614-***-**** 8/2005 -3/2012 Tax Commissioner Agent 3 Served as team leader over lower-level tax commissioner agents performing tax service programs that require ...
- Dec 01
Columbus, OH
... • Notary Public & Loan Signing Agent Professional Experience Certified Mobile Notary Signing Agent All Advance Notary – Columbus, OH Sep 2021 – Present • Conduct general notary work including powers of attorney, deeds, affidavits, and loan signings. ...
- Nov 27
Columbus, OH
... WORK HISTORY Technical Support Specialist, 09/2013 to 06/2025 KMI Learning - Columbus, OH Personal Agent/Account Manager, 04/2010 to 02/2013 Ecommerce, Inc. - Columbus, OH Customer Service Representative, 02/2008 to 12/2009 Safelite Corp - Columbus, ...
- Nov 20
Columbus, OH
... agents. Ensure that knowledge base content is accurate, up-to-date, and easily accessible. Developed LWC components and Apex classes to handle chat requests, routing, and chatbot integration for automated support. Integrated Service Cloud with Live Agent ...
- Nov 19
Columbus, OH
... by mixing it with food) • Observe animal behavior or health condition and report to the Vet • Help in cases of emergencies • Handle administrative duties such as scheduling appointments or calling patients in the examination room by priority • Keep ...
- Nov 10
Westerville, OH
... Primary agent helping Lawson clients achieve their goals including a successful implementation, a positive business relationship, and high customer satisfaction for Lawson products and services. Developed and maintained project documentation with ...
- Nov 07
Columbus, OH
... Collaborated with wholesalers and sales agents regarding material cost and job completion date.. Made outgoing calls to ... Google Workspace • Providing product information • Call center agent experience • Government agency customer support • Phone ...
- Nov 06
Sunbury, OH
... Qualifications Profile: Payment Processing Reservations Booking Travel Itineraries Staff Development and Training Travel Agent CMS Excellent Customer Service and Problem Solving Skills Relationship Management Regulations and Compliance Training and ...
- Oct 31