Hettie P. Burress
P.O. Box ***
Utica, OH 43080
Home: 740-***-****
Cell 740-***-****
E-mail: ***********@*******.***
OBJECTIVE
My objective is to utilize the skills and education I have attained throughout my career in the business world by sharing that knowledge and skill with others. Helping others have a better understanding of the way the business world works is an accomplishment I am looking forward to.
WORK EXPERIENCE
NORTH FORK SCHOOL SYSTEM
UTICA, OH
SUBSTITUTE FOR KITCHEN
03/22 – 05/22
Performed tasks as needed in the kitchens at either grade school as needed.
UHAUL INTERNATIONAL
Phoenix, AZ
Customer Service Agent
07/13 – 07/17
. Took inbound calls regarding reservations for trucks and other moving items. Worked
remotely from home, part time.
Ohio Department of Taxation, Columbus, OH
4485 Northland Ridge Blvd,
Columbus, OH 43229
8/2005 -3/2012
Tax Commissioner Agent 3
Served as team leader over lower-level tax commissioner agents performing tax service programs that require minimal discretion.
Researches & analyzes tax returns suspended by computer system, makes necessary corrections to return through online entry & advises taxpayers if tax liability changes.
Responds to e-mail management system’s inquiries from taxpayers to assist in resolving their system and tax return issues.
Conduct, research & apply technical & Procedural guidelines, utilize data processing systems & data bases to obtain, verify and or adjust tax account information.
Lawyers Title Agency of Licking County, Newark, OH
36 N 2nd St.
Newark, OH
Title Processor/part time manager
Title processor for Title Company that handled large commercial deals as well as residential home deals. Researched title information for this company, keyed information into system for processing Purchase titles and research for those same title projects. Worked with many different groups to facilitate an easier transition to title work that needed to be done.
Processed Title work for large real estate deals
Reconciled General Ledger accounts.
Prepared bank deposits and balanced accounts.
Worked as part time manager for Vital Title. Process title work for large real estate deals.
Work with real estate developers to research their projects and enter correct information into system for processing.
United Parcel Service, Louisville, KY
1930 Bishop Lane,
Louisville, KY.
Senior Accounting Associate
Took inbound calls regarding international accounts.
Handled over 200 inbound international accounts for Customhouse Brokerage.
Problem resolution for inbound accounts and missing package issues.
Made collections calls to same 200 business accounts.
Processed journal entries for the above accounts.
Matched purchase orders with invoices for payment.
Assisted the check processing center in entering checks for payment.
Assisted with opening and distribution of incoming correspondence.
Duplicator Sales and Service
831 E Broadway ·
Louisville, KY
Senior Accounting Associate
Matched Purchase orders with invoices.
Code and key invoices for payment.
Verify approval of invoices.
Print and distribute checks.
Prepare and process monthly accruals.
Reconcile General Ledger accounts.
Print and distribute monthly reports to management.
I was the only accounts payable person at this time with this company. I handled all things in regards to accounts payable.
Worked with clients to make sure invoices were accurate and approved for payment.
AFFILIATIONS
Food Pantry, Volunteer
Music Boosters Volunteer for Utica High School Band
SKILLS
MS Word
MS Excel
MS Outlook
10 Key
Data Entry Skills 10,000 ksph
.
References:
Karen Drenan 740-***-**** Co-worker for 3 years
Donna Henson 405-***-**** Co-worker for 5 years
Jody Richter Esq. 740-***-**** Relative