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Hilliard, OH
... plans for balances owed - Work with physicians to do pre payments and surgery estimates 08/2015-07/2018 PATIENT ACCOUNT CALL CENTER REP, OHIOHEALTH DUBLIN, OH - Handled inbound/outbound calls to patients/guarantors on account balances - Negotiate ...
- Jun 01
Reynoldsburg, OH
... Collaborated with Case Management, Research team, Call Center, and conducted new hire training and orientation for CVS Health LOA Shared Services division. Facilitated multiple state leave training sessions and implemented new business initiatives ...
- Jun 01
Columbus, OH
... AREAS OF EXPERTISE Customer Service & Satisfaction Interpersonal Communication Time Management Complaint Management & Problem Escalation Call Center Operations Problem Solving Customer Service Software Relationship Building Call Volume Goals & ...
- May 30
Westerville, OH
Zina Bibb Customer Service Advocate Westerville, OH 43082 ***********@*****.*** +1-614-***-**** Professional Summary To obtain employment in customer service/call center/data entry Authorized to work in the US for any employer Work Experience ...
- May 29
Dublin, OH
... Listened to scripted calls by CSR's and coached reps on call technique. Verification of sales Worthington Kilbourne High School // Columbus, OH Drug And Alcohol Counselor Stratford Career Institute Rutherford B Hayes High School // Delaware, OH // ...
- May 29
Columbus, OH
... forged productive liaisons to complete 27 projects across nine business units: Internal Fraud Detection and Analysis, NetFlow and Password Spray Anomaly Detection, Commission Anomaly Detection, Nationwide Financial Call Center Data Analytic Uplift. ...
- May 28
Columbus, OH
... A Performed support functions as necessary to support the call center. A Answered and responded to all customer inquiries regarding merchandise. A Resolved customer complaints regarding sales and service. 07-2006 –10- 2012 Safe Auto Insurance ...
- May 27
Delaware, OH
... Experience as On-Call 24x7 production DBA support. Hands-on training on performance tester using Load Runner and JMeter. Effective communication and documentation skills, with the ability to present complex technical information clearly and ...
- May 26
Columbus, OH
... bed board admissions; patient escort and transport ordering; and labeled and sent blood tubes. UPMC Health Plan, Pittsburgh, PA Outreach Representative 06/2008-03/2009 Provided excellent customer service; handled UTR letters; answered and directed ...
- May 25
Columbus, OH
... Call insurance companies to get accurate information on the insurance if it is to be escrowed. Document Support Specialist Parker Trutec - Urbana, OH March 2019 to August 2020 Update records from 1998 to a new template. Also process internal audits ...
- May 24