Customer Service General Manager
Resume:
Karla Mondesir
Springfield, OH 45504
***************@*****.***
I'am a very friendly outgoing individual who has an ambition to succeed in any environment. I love to learn and I am always up to a challenge whatever the situation. I get along well with others, while also working efficiently on my own. I'am seeking a position where I can develop and excel, while giving my best to an employer.
Authorized to work in the US for any employer
Work Experience
Project Supervisor
Stratosphere Quality - Fishers, IN
April 2022 to Present
Supervise 20 associates process attendance and payroll General Manager
Sac Finance - Fort Wayne, IN
September 2021 to April 2022
Manages a store that sells automobiles.
Research Specialist I
Manpower/ Assurant Group - Springfield, OH
November 2020 to June 2021
Research mortgage loans for mistakes. Fixed mistakes for example loan should be escrowed but set up as non escrow. Correct mistake. Call insurance companies to get accurate information on the insurance if it is to be escrowed.
Document Support Specialist
Parker Trutec - Urbana, OH
March 2019 to August 2020
Update records from 1998 to a new template. Also process internal audits for 6 Departments Scheduler
Stratosphere Quality - Marysville, OH
April 2017 to March 2019
Schedule 250 employees to inspect parts ● Employees will inspect parts at Honda plants and suppliers
● Process daily attendance reports
Technical Analyst-Goken America
Honda R&D - Dublin, OH
August 2014 to January 2016
Managed countermeasure forms for all Honda plants ● Updated legals and standards for all Honda suppliers ● Scanned all spec notices for drawings
Purchasing Assistant
Mobile Instrument - Bellefontaine, OH
February 2012 to July 2014
Process all suggested orders, purchase requests, pick list requests ● Customer Service Member Service Representative-Adecco/Honda Credit Union-Marysville, OH
● Open all accounts ● Troubleshoot any problems for members over the phone ● Process all transactions, ach wire transfers, payoff requests ● Customer Service Senior Billing Clerk
Midwest Express Group - East Liberty, OH
July 2006 to January 2009
Prepare invoices for billing purposes for Clark Trucking, and One World Logistics ● Scanned all invoices into system to be billed ● Prepared documentation for all parts going to Canada ● Meet deadlines for month end billing ● Ran reports Education
Associates Degree in Business Foundations in Business Foundations University of Phoenix Online - Columbus, OH
September 2013 to November 2015
High school diploma or GED
Skills
• Accounting (1 year)
• Billing (2 years)
• Buying/procurement (2 years)
• Customer service (10+ years)
• multitasking (Less than 1 year)
• Purchasing (2 years)
• Receptionist (2 years)
• Retail sales (2 years)
• Filing (10+ years)
• Outlook (10+ years)
• Word (10+ years)
• Scheduling (4 years)
• Typing (10+ years)
• Excel (10+ years)
• Microsoft Word (10+ years)
• Microsoft Office (10+ years)
• Internal Audits (2 years)
• Accounts Receivable (2 years)
• Dispatching (1 year)
• Research & Development (2 years)
• General Ledger Accounting (Less than 1 year)
• Document Management (2 years)
• Account Reconciliation (Less than 1 year)
• Cash handling (8 years)
• Loan processing (4 years)
• B2B sales (3 years)
• Management (5 years)
• Payroll (4 years)
• Windows (10+ years)
• Restaurant experience (Less than 1 year)
• Cold calling (4 years)
• Driving (10+ years)
• Marketing (5 years)
• Bank Reconciliation (5 years)
• ACH (2 years)
• Office Management (5 years)
• Analysis skills (5 years)
• Assembly (3 years)
• Manufacturing (5 years)
• AS400 (3 years)
• Recruiting (2 years)
• Human resources (2 years)
• Warehouse experience (5 years)
• SAP (2 years)
• Banking (8 years)
• Management
• Public relations
• Leadership
• Supervising experience
• Inside sales
• Quality control
• Financial services
• Inside sales (10+ years)
• Management
• Shipping & receiving
• Telemarketing
• Alignment
• Customer support
• Clerical experience
• SharePoint
• Product management
• Store management
• 5S
• Succession planning
• Customer relationship management
• Upselling
• Loan officer experience
• Basic maths
• Negotiation
• Sales
• Analysis skills
• EDI
• Microsoft Office
• Microsoft Excel
• Manufacturing
• Communication skills
• Conflict management
• Customer service
• Dispatching
• Time management
• Math
• Organizational skills
• Computer skills
• Upselling
• Supervising experience
• Typing
• Sales
• Negotiation
• Microsoft Access
• Customer relationship management
• Account management
• Inside sales
• Telecommunication
• Mentoring
• Human resources
• Order fulfillment
• Relationship management
• Clerical experience
• Accounts receivable
• Cold calling
• Salesforce
• Business development
• Document management
• Front desk
• Data collection
• Recruiting
• Outside sales
• Continuous improvement
• Cash handling
• Retail sales
• B2B sales
• Accounting
• PeopleSoft
• Succession planning
• Restaurant experience
• ISO 9001
• Office management
• Data analysis skills
• Driving
• Procurement
• Cash register
• Talent acquisition
• Product management
• Account reconciliation
• Research
• Research & development
• Financial services
• Social media management
• Documentation review
• Purchasing (5 years)
• Banking
• Payroll
• Telemarketing
• Marketing
• Leadership
• Classroom experience
• Assembly
• Microsoft Word
• Microsoft Powerpoint
• Windows
• Store management
• Google Docs
• MRP
• ERP systems
• Quality control
• Direct sales
• Quality assurance
• Retail management
• Inventory control
• Microsoft Outlook
• Inventory management
• Supply chain management
• Project management
• English
• Property management
• Team management
• Accounts payable
• Guest services
• QuickBooks
• Administrative experience
• Hospitality
• Assistant manager experience
• Food service
• Customer support
• Grocery store
• Advertising sales
• Outdoor work
• Writing skills
• B2B
• Management
• Manufacturing facility
• Office experience
• Public relations
• Data warehouse
• Bank reconciliation
• ADP
• Computer literacy
• SAP
• Warehouse management system
• Copywriting
Certifications and Licenses
Driver's License
Contact this candidate