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Resumes 11 - 20 of 769 |
Brampton, ON, Canada
... Teleperformance, Mohali (Call Centre BPO) April 2021 - September 2021 Handled customer calls for Samsung during this period. Ensured a high level of service and satisfaction. Managed and addressed customer inquiries, concerns, and technical issues ...
- Feb 25
Toronto, ON, Canada
... Check Archival Solution, Branch Settlement, Collections Dialer, call recording migration, Item Processing (Day 1 and Day 2), ... into the startup incubation program at the Halton Innovation Centre (http://haltech.ca/) to market a framework and related ...
- Feb 21
Mississauga, ON, L5L 4C6, Canada
... customer feedback and took appropriate action • Handled every call and understood customer journey from start to finish, ... Service Readiness Training Certificate Peel Adult Learning Centre • Customer Service Techniques & Applications • Point of ...
- Feb 08
Oakville, ON, Canada
... Processing Bank Channels /Online Banking (Digital) CRM (IVR/Call center) Payment Wipro Systems, Chicago, US January 2015 – ... Provided trainings on HP Quality Centre (11.0 ALM) and used for project requirements, test plan, execution and dashboard. ...
- Feb 01
Mississauga, ON, L5A 3N5, Canada
... ●Increased customer satisfaction (NPS) working closely with Consumer Insight and Call centre team. Wolters Kluwer Marketing Manager June 2013 – April 2015 ●Initiated and conducted analyses on product development and in market validation ●Designed ...
- Jan 29
Toronto, ON, Canada
... ability to report and monitor the status of many defects utilizing HP Quality Centre/ALM, JIRA, and Rally. Involved in the ... Worked with additional test cases and assertions using SOAPUI and verified soap call response in XML formatted data. Use SQL ...
- Jan 24
Downtown Toronto, ON, M5S 0A2, Canada
... *Credit Cards *Cybersecurity *Retail/Wholesale Distribution *Call Center *Telecommunications *Health Care/Child Welfare ... & Management Project Methodology Infrastructure Data Centre Migration VP & CIO Level Stakeholder Management LANGUAGES ...
- Jan 21
Mississauga, ON, Canada
... and certification • Multi-branch banking: customer transactions anywhere • Integrating T24 with the following systems (Call Centre IVR, ATM System, Internet banking, Credit Cards, Swift, 3rd Party Payments) • Implementation of collection management ...
- Jan 18
Brampton, ON, Canada
... issues (Win XP, Win7, Win8 & 8.1, Win10) • Assisted user in call center providing support related all internal applications. ... • Redesigned entire Distribution Centre’s Enterprise Networking infrastructure, including conversion to Windows 2003 based ...
- Jan 10
Richmond Hill, ON, Canada
... Drug and Alcohol testing • Experience in 911 communications call centers • Experienced with public and private medications ... 2010 Health Sciences Centre, Winnipeg, MB • Office assistant; filing, charting, booking MRIs, CT scans, X-rays • Booked ...
- Jan 09