HOSSAM ELSHARKAWY

Beemer Ave, Mississauga ON L*V 1V2 H:+1-647-***-**** ad2v9m@r.postjobfree.com SUMMARY

Ambitious Program Manager who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high-performance teams by hiring, developing, and motivating skilled professionals.

HIGHLIGHTS

• Project management/Scrum

Master

• Leadership/communication skills

• Jira

• Salesforce.com

• Oracle ERP

• Charles River

• Service Now

• Data Center

• Vendor Negotiations

• Temenos T24

• Credit Cards Systems

• Data Migration

• Clarity from CA

• MS Project Server

• State Street Alpha

EXPERIENCE

01/2019 to present Senior Project Manager

BMO – Toronto, ON

• Divesture Program, migrating front, middle, and back-office trading platforms from Markit EDM to Alpha platform

• Implementing ODS platform as a data warehouse for all middle and front-end teams reporting systems

• Manage Project Upgrade Charles River implementation from V. 9.1.5 to 18R1

• Manage Project Upgrade Charles River implementation from V. 9.1.5 to 19R1 on the SaaS

• Manage Project Client data distribution utility

• Manage Project Migration Wealth application from AIX to Linux 8 platform

• Manage Win10 migration program

• Managed Project Upgrade .NET/SQL servers 2012 to 2019

• Manage OOM, L1, and L2 estimates from different team streams for multi-year budgets

• Manage technology, testing, change management, communication and training plan to roll out the new application to 800+ IAs across Canada

• Manage the fiscal year and monthly forecast and budget for all project streams (business and technology)

• Prepare operational readiness for the new application from a technology and business perspective

• Run steering committee/CIO meetings to update executives and obtain approvals when required

• Abide by EPMO and SDLC standard processes in the bank to ensure all artifacts are in place

• Manage gate reviews ensuring every gate has unconditional sign-off 04/2018 to 01/2019 Head of Development - Manager

SNAP Financial

Toronto, ON

• Managed SNAP Financial Premium Finance system migration to a SaaS platform

• Managed SNAP Financial Loan Booking system migration using Talend Platform Studio

• Implemented ITSM SaaS platform Project Open with full workflow

• Managed Release management for SNAP platforms including SaaS and in-house releases

• Provide Technical solutions, architecture, direction, and authorization to carry out major plans to developers

05/2016 to 03/2018 Chief Technology Officer

GTA Academy

Mississauga, ON

• Managed GTA Academy Web site implementation using PHP/MySQL, JQUERY/Javascript, CSS, HTML

• VCL (Virtual computer Lab) implementation to support student educational support

• Collaborated with design, development, and QA teams to build online educational products.

• Site Network services including (LAN/WAN networking, multi-service networking, wireless networking, voice and data network integration, network delivered cloud services)

• Implemented a secure Parent/Student educational tracking system over the cloud

• Dispensed guidance, direction, and authorization to carry out major plans

• Monitored ongoing expenses relative to budget projections 02/2014 to 04/2016 Senior Program Manager

Mawer Investment Management Ltd.

Calgary, AB

• Worked with cross-functional business leaders (e.g., Investment Management, Fund Financial Services, Fund Information Services) to identify and prioritize strategic and tactical business initiatives.

• Partnered with business leaders to clearly define project scope, business requirements, and project plans for investment management initiatives. Collaborates with Information Technology (IT) teams to develop and deliver technology solutions.

• Managed, monitored, and controlled the scope, schedule, cost, and quality of business initiatives.

• Created a migration road map of the customer, trading information on latent zero system to reside on Charles River without losing any historical deals

• Created a database relational diagram for both systems to ensure migration does not miss any information using Power Designer tool

• Created migration use cases to test all scenarios before and after migration

• Ensured all compliance rules were captured and implemented and all triggers are fired in the occurrence of trigger events

• Documented all asset rebalancing rules for both mutual funds and client portfolios

• Redesign implementation of all non-discretionary forms 02/2012 to 02/2014 Regional Service Delivery Manager Polaris Consulting & Services Ltd.

Mississauga, ON

• After-hours offshore support for BMO Capital Markets Data center assessing all applications, platforms, and jobs to be run by offshore team

• Setting up all security aspects (Physical/Logical) for the offshore teams connecting to local data centers in Toronto

• Setting SLAs for the after-hours jobs run and the response time for support calls

• Monthly presentation of all jobs run success ratio as well as average response times; collecting any feedback and ensuring any issues are resolved

• Seibel CRM migration to SFDC (Salesforce.com) with 850+ users. 8 LoBs migration of all historical data and maintaining security groups inheritance

• Mnba credit card migration testing project including functional and non-functional testing plans

• Carefully selected, developed, and retained qualified staff, as well as trained 15 new staff annually

• Created annual goals, objectives and budget and made recommendations to reduce costs.

• Assisted in the design and execution of programs that contributed to a 6% growth of the organization in the 2011 fiscal year

• Carefully selected, developed, and retained qualified staff, as well as trained 15 new staff annually

• Created annual goals, objectives and budget and made recommendations to reduce costs.

• Assisted in the design and execution of programs that contributed to a 6% growth of the organization in the 2011 fiscal year.

• Expertly planned, coordinated, organized and directed all operations of the service company.

08/2010 to 12/2011 CIO

bookota.com

Milton Keynes, UK

• Applied best practices of software development while staying abreast of advances in the practice.

• Created interactions and APIs that reinforced trust, increased security and made it harder to do the wrong thing.

• Envisioned inspired new products, features and flows. Established requirements for new systems and modifications. Worked on large enterprise and business-critical applications.

• Analyzed and created new configurations for packaged software to meet business and system requirements.

• Oversaw local IT infrastructure including servers, security, networking, storage systems and desktops.

11/2007 to 07/2010

Head of Project Management Office & QA

Alhilal Bank

Abu Dhabi, UAE

• Led Temenos T24 Core Banking implementation that included the following modules (Core Services, Teller Services, Deposits, Finance, Customer profiles and segmentations, multi-branch banking, etc.)

• Back Office Accounting (GL / Balance Sheet / P & L), MIS and reporting

• Signature scanning and certification

• Multi-branch banking: customer transactions anywhere

• Integrating T24 with the following systems (Call Centre IVR, ATM System, Internet banking, Credit Cards, Swift, 3rd Party Payments)

• Implementation of collection management system including (Portfolio segmentation, Allocation, Work list generation, Work list prioritization, Follow ups, Escalations, Communications)

• Led a cross-functional team of S/W engineers, Business users QAs and UX designers to develop features and fix product defects.

• Worked closely with QA to develop use cases, review test cases and track feature bugs.

• Leveraged in-depth understanding of end-to-end customer experience to identify pain points and latent customer needs.

• Hired and trained 7 new Project and QA Managers.

• Led the design and development of software upgrades and the deployment of new services and products.

• Managed the 30-person local IT team, allocating resources to ongoing projects and enforcing deadlines.

• Maintained in-depth knowledge of distribution platform guidelines and capabilities to guide internal development.

02/2002 to 11/2007 Regional Program Director

Sybase Products Middle East

Dubai

• Implemented 9 Online Banking in the region which included GAP analysis (Corporate, Trade Finance, and Retail)

• Defining project scale, estimating the timelines

• Following up groups (business units, development teams, QA and support)

• Manage software development life cycle from design, development, test and deployment

• implementing WAN based switch application supporting electronic cards ex-change information among all Saudi Banks (architectural design for HQ and DR site, ETL tool using T- SQL and Unix C shell programming)

• core banking migration utilizing Sybase Adaptive Server Enterprise, T-SQL and PRO*C and embedded/sql*C for Core Banking System and Brach Automation Systems

• Implementation of Replication server across different databases DB2, Oracle, MSSQL.

• Led a team of 10 developers and business analysts developing multi-platform middleware for banking applications on UNIX / Windows 95 / Windows NT / Windows Server

• Led onshore/offshore projects outsourced by Sybase that include developing communications modules, Pro C, T-SQL, Java modules and internet modules for banking and financial market applications

• Provided strategic oversight of and input on the product roadmap.

• Reviewed sales price and operating costs.

• Ensured the availability of professional talent needed to meet business objectives. 06/1999 to 02/2002 Senior Technical Consultant

OpenSoft

Cairo, Egypt

• Served as sole database administrator for Sybase, Oracle and MS SQL running on various operating systems.

• Streamlined acquisition of reporting requirements and specifications to disseminate across multiple business lines and IT support teams.

• Developed application framework that served as the cornerstone for a highly successful thin- client web applications strategy.

• Completed testing and set up FTP procedures to transfer multiple forms of artwork files within the organization.

• Developed and managed project plans while providing status updates to management.

• Designed, documented and executed maintenance procedures, including system upgrades, patch management and system backups.

• Developed and maintained Visio diagrams to provide management with proper understanding of organizational needs.

• Provided senior technical support to both in-house staff and user departments for all network applications.

• Installed and supported over 92 Sybase Database Servers in an Active Directory Cluster. EDUCATION AND TRAINING

1999 Computer Science Diploma: Computer Science

The American University in Cairo

Cairo, Cairo Governorate, Egypt

1996 Accounting

Cairo University

Cairo, Giza Governorate, Egypt

2002 PMP: Project Management

PMI

2004 Prince 2 Foundation: Project Management

PRINCE2

2004 MCP: Microsoft Solution Framework

Microsoft Solution Framework

2000 OCP: Databases

Oracle Systems Limited

2001 Sybase ASE12 Certificate: Databases

Sybase An SAP Company

2023 Certified Scrum Master (CSM)

Scrum Alliance

PROJECTS PORTFOLIO

• CRIMS upgrade v 19R1 to 21R3 SaaS platform -BMO

• Migration from Markit EDM MEDM middle office to STT Alpha – BMO

• Implementing Operational data source (ODS) for middle/front office -BMO

• CRIMS upgrade V9.1.4 to 19R1 SaaS platform – BMO

• CRIMS upgrade V9.1 to 18R1 hosted application - BMO

• Migration Wealth application from AIX UNIX servers to Linux platform – BMO

• Windows 10 Upgrade – BMO

• IIROC client identifier – BMO

• Financial Booking System Migration – SNAP Finance

• Premium Finance Migration to SaaS – SNAP Finance

• Implement ITSM SaaS system – SNAP Finance

• VCL (Virtual computer Lab) implementation -- GTA Academy

• Student and teacher secure system -- GTA Academy

• Charles River Implementation and migration from LZ trading system -- Mawer

• Online channel Project -- Mawer

• Forms redesign -- Mawer

• Siebel CRM migration to Salesforce.com -- BMO

• Offsite data center management -- BMO online platform testing -- BMO

• mbna credit card migration testing -- TD

• CASL implementation on salesforce.com -- BMO

• T24 core banking implementation -- Alhilal bank

• Credit Card and Debit Card Management Systems -- Alhilal bank

• Online Banking -- Alhilal Bank

• Websphere message broker middle-ware implementation -- Alhilal Bank

• Swift integration with T24 Core Banking system -- Alhilal Bank

• 9 Financial Fusion Internet Banking implementations -- Sybase

• Core Banking Migration POC from Oracle to Sybase – Sybase

• 192 Database site Implementation and rollout -- Opensoft

Contact this candidate